Saint Francis Hospital - Bartlett

Saint Francis Hospital - Bartlett, located at 2986 Kate Bond Rd in Bartlett, TN, is a 196-bed full-service hospital dedicated to providing high-quality, compassionate care. As the first full-service healthcare facility in Bartlett, we offer a wide range of services, including emergency care, surgical services, women's services, and critical care. Our commitment to quality care, patient safety, and patient satisfaction is unwavering. Saint Francis Hospital - Bartlett is accredited by The Joint Commission and is dedicated to serving the North/Northeast Shelby County community.

Identifiers

Hospital Name Saint Francis Hospital - Bartlett
Facility ID 440228

Location

Address 2986 KATE BOND RD
City/Town Bartlett
State TN
ZIP Code 38133
County/Parish SHELBY

Health System

Health System Tenet Healthcare Corporation
Health System Website Domain tenethealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 27
Health System Total Beds 7109
Health System Hospital Locations Arizona, California, Florida, Massachusetts, Michigan, Oklahoma, South Carolina, South Dakota, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Tenet Healthcare Corporation
Emergency Services Yes

No leaders were identified on Saint Francis Hospital - Bartlett's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 196

Staffing & Personnel

FTE Employees on Payroll 390.7
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11691
Inpatient Days (Title XIX) 486
Total Inpatient Days 35709
Bed Count 196
Available Bed Days 71540
Discharges (Title V) NA
Discharges (Title XVIII) 2090
Discharges (Title XIX) 5
Total Discharges 7176

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8549
Inpatient Days (Title XIX; Adults & Peds) 486
Total Inpatient Days (Adults & Peds) 26034
Bed Count (Adults & Peds) 128
Available Bed Days (Adults & Peds) 46720
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2090
Discharges (Title XIX; Adults & Peds) 5
Total Discharges (Adults & Peds) 7176

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart attacks so that patients don't have to come back to the hospital.
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported challenges with communication about thei discharge and follow up instructions. Patients reported significant challenges with transitions between departments in the hospital. Patients report challenges the cleanliness of the hospital. Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 46%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 171

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -35.2
Readmission Score Hospital Return Days for Heart Failure Patients 22.2
Readmission Score Hospital Return Days for Pneumonia Patients -1.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 11.9
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.3
Readmission Group Hospital Return Days for Heart Attack Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 0.160
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) N/A
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jun 01, 2022
Fiscal Year End May 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,023
Bad Debt Expense $19,718
Uncompensated Care Cost $8,890
Total Uncompensated Care $12,201

Operating Expenses ($ thousands)

Total Salaries $44,173
Overhead Expenses (Non-Salary) $83,075
Depreciation Expense $4,436
Total Operating Costs $113,237

Charges ($ thousands)

Inpatient Charges $672,315
Outpatient Charges $644,499
Total Patient Charges $1,316,814

Wage-Related Details ($ thousands)

Core Wage Costs $7,409
Wage Costs (RHC/FQHC)
Adjusted Salaries $43,625
Contract Labor (Patient Care) $7,220
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5
Short-Term Investments
Notes Receivable
Accounts Receivable $104,578
Allowance for Doubtful Accounts $-77,836
Inventory $2,597
Prepaid Expenses $472
Other Current Assets $5,342
Total Current Assets $35,157

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,655
Land Improvements Value $76
Building Value $18,207
Leasehold Improvements $409
Fixed Equipment Value $2,205
Major Movable Equipment $15,690
Minor Depreciable Equipment
Health IT Assets $11,508
Total Fixed Assets $31,304

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $5,098
Total Other Assets $5,098
Total Assets $71,559

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,452
Salaries & Wages Payable $981
Payroll Taxes Payable $1,270
Short-Term Debt $795
Deferred Revenue
Other Current Liabilities $2,643
Total Current Liabilities $10,139

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $511
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $511
Total Liabilities $10,650

Balance Sheet – Equity ($ thousands)

General Fund Balance $60,908
Total Fund Balances $60,908
Total Liabilities & Equity $71,559

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,357
DRG (Post-Oct 1) $14,409
Outlier Payments
DSH Adjustment $144
Eligible DSH % $0
Simulated MC Payments $19,461
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $673,362
Outpatient Revenue $644,591
Total Patient Revenue $1,317,953
Contractual Allowances & Discounts $1,188,719
Net Patient Revenue $129,234
Total Operating Expenses $127,248
Net Service Income $1,987
Other Income $1,277
Total Income $3,263
Other Expenses
Net Income $3,263

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $7,049
Medicaid Charges $153,869
Net CHIP Revenue $33
CHIP Charges $839

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No