San Antonio Regional Hospital

San Antonio Regional Hospital, located in Upland, California, is a premier medical center dedicated to enhancing the health and well-being of the Inland Empire community. Since 1907, we have been committed to providing high-quality patient care through a comprehensive range of medical and surgical services, including cardiac and cancer care, orthopedics, neurosciences, and women's health. With state-of-the-art facilities and a focus on excellent, safe, and effective care, our mission is to create a healing environment for patients and their families. For your convenience, we also have satellite locations in Eastvale, Fontana, Ontario, and Rancho Cucamonga.

Identifiers

Hospital Name San Antonio Regional Hospital
Facility ID 050099

Location

Address 999 SAN BERNARDINO ROAD
City/Town Upland
State CA
ZIP Code 91786
County/Parish SAN BERNARDINO

Health System

Health System Independent
Health System Website Domain sarh.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 363
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Independent
Emergency Services Yes

No leaders were identified on San Antonio Regional Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 363

Staffing & Personnel

FTE Employees on Payroll 1834.36
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 15009
Inpatient Days (Title XIX) 4703
Total Inpatient Days 77852
Bed Count 363
Available Bed Days 132495
Discharges (Title V) NA
Discharges (Title XVIII) 2796
Discharges (Title XIX) 721
Total Discharges 15639

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12764
Inpatient Days (Title XIX; Adults & Peds) 3491
Total Inpatient Days (Adults & Peds) 64855
Bed Count (Adults & Peds) 307
Available Bed Days (Adults & Peds) 112055
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2796
Discharges (Title XIX; Adults & Peds) 721
Total Discharges (Adults & Peds) 15639

Quality Summary

Care Quality Stengths
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 230

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 16.1
Readmission Score Hospital Return Days for Heart Failure Patients -2.5
Readmission Score Hospital Return Days for Pneumonia Patients 19.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12
Readmission Score Rate of Readmission for CABG 9.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,901
Bad Debt Expense $17,592
Uncompensated Care Cost $7,288
Total Uncompensated Care $48,135

Operating Expenses ($ thousands)

Total Salaries $175,575
Overhead Expenses (Non-Salary) $259,132
Depreciation Expense $18,123
Total Operating Costs $376,413

Charges ($ thousands)

Inpatient Charges $1,837,608
Outpatient Charges $1,436,906
Total Patient Charges $3,274,514

Wage-Related Details ($ thousands)

Core Wage Costs $38,970
Wage Costs (RHC/FQHC)
Adjusted Salaries $176,093
Contract Labor (Patient Care) $18,930
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $13,047
Short-Term Investments $94,966
Notes Receivable
Accounts Receivable $218,609
Allowance for Doubtful Accounts $-153,739
Inventory $6,431
Prepaid Expenses $12,621
Other Current Assets $18,433
Total Current Assets $273,213

Balance Sheet – Fixed Assets ($ thousands)

Land Value $10,688
Land Improvements Value $2,295
Building Value $298,610
Leasehold Improvements $7,980
Fixed Equipment Value
Major Movable Equipment $132,609
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $264,283

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $140,967
Other Assets $65,297
Total Other Assets $206,263
Total Assets $743,760

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $33,680
Salaries & Wages Payable $20,120
Payroll Taxes Payable
Short-Term Debt $2,775
Deferred Revenue
Other Current Liabilities $35,875
Total Current Liabilities $92,449

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $135,840
Unsecured Loans
Other Long-Term Liabilities $34,071
Total Long-Term Liabilities $169,912
Total Liabilities $262,361

Balance Sheet – Equity ($ thousands)

General Fund Balance $481,399
Total Fund Balances $481,399
Total Liabilities & Equity $743,760

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $28,742
DRG (Post-Oct 1) $9,723
Outlier Payments
DSH Adjustment $2,013
Eligible DSH % $0
Simulated MC Payments $52,451
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,837,608
Outpatient Revenue $1,429,189
Total Patient Revenue $3,266,798
Contractual Allowances & Discounts $2,819,465
Net Patient Revenue $447,333
Total Operating Expenses $434,707
Net Service Income $12,626
Other Income $-13,950
Total Income $-1,324
Other Expenses
Net Income $-1,324

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $50,417
Medicaid Charges $793,931
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No