Memorial Hermann-Texas Medical Center

Located in the heart of the Texas Medical Center at 6411 Fannin Street, Houston, TX, Memorial Hermann-Texas Medical Center has been setting new standards of care for nearly a century. As the primary teaching hospital for McGovern Medical School at UTHealth, we provide leading-edge care in heart, neuroscience, orthopedics, women's health, and more. We are one of only two Level I trauma centers in the Greater Houston area, offering 24/7 emergency and trauma care, with Memorial Hermann Life Flight extending our reach. Memorial Hermann-Texas Medical Center combines exceptional facilities with award-winning clinicians.

Identifiers

Hospital Name Memorial Hermann-Texas Medical Center
Facility ID 450068

Location

Address 6411 FANNIN
City/Town Houston
State TX
ZIP Code 77030
County/Parish HARRIS

Health System

Health System Memorial Hermann Health System
Health System Website Domain memorialhermann.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 3283
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Memorial Hermann Health System
Emergency Services Yes

Jason Glover

CEO of Memorial Hermann-Texas Medical Center Adult Services

Appointed CEO of Memorial Hermann-Texas Medical Center Adult Services in July 2024. Glover brings more than a decade of health care and management experience. After joining Memorial Hermann in 2013 as an administrative fellow, Glover advanced to leadership roles at Memorial Hermann Greater Heights Hospital, Memorial Hermann Sugar Land Hospital and Memorial Hermann The Woodlands Medical Center where he served as Vice President, Operations until his January 2024 appointment as interim CEO, Memorial Hermann-Texas Medical Center. His responsibility and oversight will include partnering with faculty and team members to support Mischer Neuroscience Institute, Larry D. Johnson Heart and Vascular Institute, Red Duke Trauma Institute, Specialty Surgery and Memorial Hermann | Rockets Orthopedic Hospital, in addition to all other services that provide care for the Memorial Hermann-Texas Medical Center adult population.

Michelle McNutt, MD

Chief Medical Officer for Memorial Hermann-Texas Medical Center (Adult Services)

Appointed in April 2024. Professor in the Department of Surgery and holder of the Memorial Hermann Endowed Chair in Surgery.

Andreea Xavier, MD

Associate Chief Medical Officer - Adult Medicine

Appointed in April 2024. Associate professor in the Department of Emergency Medicine, director of the Division of Acute Care Medicine, and Wyatt Ranches Distinguished Professor in Geriatric & Palliative Medicine.

Diana Racusin, MD

Assistant Chief Medical Officer - OB/GYN

Appointed in April 2024. Assistant professor in the Department of Obstetrics, Gynecology and Reproductive Sciences.

Bela Patel, MD

Regional Chief Medical Officer for Memorial Hermann–Central/West Region

Oversees the new medical leadership team at Memorial Hermann-Texas Medical Center and Children's Memorial Hermann Hospital, as of April 2024. Professor in the Department of Internal Medicine, vice dean for Healthcare Quality, and Graham Distinguished University Chair.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 1034

Staffing & Personnel

FTE Employees on Payroll 7248.32
FTE Interns & Residents 634.87

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 35217
Inpatient Days (Title XIX) 20309
Total Inpatient Days 315551
Bed Count 1089
Available Bed Days 394065
Discharges (Title V) NA
Discharges (Title XVIII) 5457
Discharges (Title XIX) 1862
Total Discharges 49708

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 25714
Inpatient Days (Title XIX; Adults & Peds) 5126
Total Inpatient Days (Adults & Peds) 188500
Bed Count (Adults & Peds) 700
Available Bed Days (Adults & Peds) 252080
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5457
Discharges (Title XIX; Adults & Peds) 1862
Total Discharges (Adults & Peds) 49708

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate Worse Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate Worse Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 257

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 1.6
Readmission Score Hospital Return Days for Heart Failure Patients -0.8
Readmission Score Hospital Return Days for Pneumonia Patients 7.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.2
Readmission Score Rate of Readmission for CABG 10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.913
CAUTI SIR (Standardized Infection Ratio) 0.399
SSI SIR (Standardized Infection Ratio) 0.741
CDI SIR (Standardized Infection Ratio) 0.177
MRSA SIR (Standardized Infection Ratio) 0.802

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $115,582
Bad Debt Expense $124,478
Uncompensated Care Cost $139,985
Total Uncompensated Care $147,754

Operating Expenses ($ thousands)

Total Salaries $702,899
Overhead Expenses (Non-Salary) $1,863,933
Depreciation Expense $134,971
Total Operating Costs $1,976,410

Charges ($ thousands)

Inpatient Charges $6,615,666
Outpatient Charges $3,686,583
Total Patient Charges $10,302,249

Wage-Related Details ($ thousands)

Core Wage Costs $137,397
Wage Costs (RHC/FQHC)
Adjusted Salaries $711,483
Contract Labor (Patient Care) $76,143
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $16
Short-Term Investments $819
Notes Receivable
Accounts Receivable $406,158
Allowance for Doubtful Accounts
Inventory $16,445
Prepaid Expenses
Other Current Assets
Total Current Assets $426,152

Balance Sheet – Fixed Assets ($ thousands)

Land Value $23,877
Land Improvements Value $5,732
Building Value $1,633,560
Leasehold Improvements $39,034
Fixed Equipment Value
Major Movable Equipment $688,209
Minor Depreciable Equipment
Health IT Assets $26,839
Total Fixed Assets $1,041,012

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $28,248
Total Other Assets $28,248
Total Assets $1,495,412

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,045
Salaries & Wages Payable $30,924
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $20,534
Total Current Liabilities $-156,797

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $19
Unsecured Loans
Other Long-Term Liabilities $17,199
Total Long-Term Liabilities $17,218
Total Liabilities $-139,579

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,634,990
Total Fund Balances $1,634,990
Total Liabilities & Equity $1,495,412

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $21,862
DRG (Post-Oct 1) $68,980
Outlier Payments
DSH Adjustment $6,093
Eligible DSH % $0
Simulated MC Payments $148,447
Total IME Payments $19,527

Revenue & Income Statement ($ thousands)

Inpatient Revenue $6,699,400
Outpatient Revenue $3,774,768
Total Patient Revenue $10,474,168
Contractual Allowances & Discounts $7,833,468
Net Patient Revenue $2,640,701
Total Operating Expenses $2,566,831
Net Service Income $73,869
Other Income $78,638
Total Income $152,508
Other Expenses
Net Income $152,508

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $383,845
Medicaid Charges $2,046,504
Net CHIP Revenue $3,789
CHIP Charges $9,954

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No