Brattleboro Memorial Hospital

Brattleboro Memorial Hospital (BMH), located at 17 Belmont Ave, Brattleboro, VT, is a not-for-profit community hospital dedicated to providing exceptional healthcare with compassion and respect. Founded in 1904, BMH serves a rural population in southeastern Vermont, New Hampshire, and Massachusetts. With 61 licensed beds, a multispecialty medical group, and over 600 employees supported by dedicated volunteers, BMH offers comprehensive inpatient, outpatient, and emergency services. BMH is committed to building strong partnerships, advancing quality care through innovation, and empowering every individual to live a healthier life, striving to be a healthcare leader in the region. Additionally, BMH focuses on community health through chronic disease management, education, and wellness programs.

Identifiers

Hospital Name Brattleboro Memorial Hospital
Facility ID 470011

Location

Address 17 BELMONT AVE
City/Town Brattleboro
State VT
ZIP Code 5301
County/Parish WINDHAM

Health System

Health System Independent
Health System Website Domain bmhvt.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 104
Health System Hospital Locations Vermont

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Brattleboro Memorial Hospital, Inc.
Emergency Services Yes

Christopher J. Dougherty

President and Chief Executive Officer

Appointed as the organization's new president and chief executive officer effective May 9, 2022, succeeding outgoing CEO Steven R. Gordon. Dougherty comes to BMH from Shriners for Children Medical Center in Pasadena, CA, where he served as Administrator since 2018. Prior to his tenure with Shriners, Dougherty served in a number of leadership roles including as CEO of Covenant Women's and Children's Hospital and Lakeside Campus in Lubbock, TX, and as Chief Culture and Experience Officer for Covenant Health, West Texas and Eastern New Mexico Region. He holds a master's degree in Business Administration with a concentration on Medical Services Administration from Widener University and is a current member of the American College of Healthcare Executives. [5, 6]

Jodi Stack

Chief Nursing Officer/VP Patient Care Services

NA

Kathleen McGraw, MD, FHM, CPE

Chief Medical Officer and Chief Information Officer

NA

Michael Rogers

Treasurer

NA

Eilidh Pederson

VP Medical Group Management and Population Health

NA

William Norwood

VP Human Resources

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 104

Staffing & Personnel

FTE Employees on Payroll 522.59
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) 7
Inpatient Days (Title XVIII) 2000
Inpatient Days (Title XIX) 1102
Total Inpatient Days 5296
Bed Count 47
Available Bed Days 17155
Discharges (Title V) NA
Discharges (Title XVIII) 631
Discharges (Title XIX) 395
Total Discharges 1375

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2000
Inpatient Days (Title XIX; Adults & Peds) 827
Total Inpatient Days (Adults & Peds) 4703
Bed Count (Adults & Peds) 47
Available Bed Days (Adults & Peds) 17155
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 631
Discharges (Title XIX; Adults & Peds) 395
Total Discharges (Adults & Peds) 1375

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 158

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 6.6
Readmission Score Hospital Return Days for Pneumonia Patients -20
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.307
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $694
Bad Debt Expense $4,623
Uncompensated Care Cost $2,622
Total Uncompensated Care $11,429

Operating Expenses ($ thousands)

Total Salaries $44,900
Overhead Expenses (Non-Salary) $60,378
Depreciation Expense $3,993
Total Operating Costs $80,371

Charges ($ thousands)

Inpatient Charges $44,547
Outpatient Charges $146,426
Total Patient Charges $190,973

Wage-Related Details ($ thousands)

Core Wage Costs $9,781
Wage Costs (RHC/FQHC)
Adjusted Salaries $44,900
Contract Labor (Patient Care) $4,702
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2,329
Short-Term Investments
Notes Receivable
Accounts Receivable $16,474
Allowance for Doubtful Accounts
Inventory $2,525
Prepaid Expenses
Other Current Assets $570
Total Current Assets $22,031

Balance Sheet – Fixed Assets ($ thousands)

Land Value $45
Land Improvements Value $2,353
Building Value $47,248
Leasehold Improvements
Fixed Equipment Value $2,063
Major Movable Equipment $29,191
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $43,013

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $33,253
Other Assets $1,760
Total Other Assets $35,013
Total Assets $100,057

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $7,706
Salaries & Wages Payable $954
Payroll Taxes Payable $1,350
Short-Term Debt $1,177
Deferred Revenue $15
Other Current Liabilities $4,665
Total Current Liabilities $19,612

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $13,742
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $13,742
Total Liabilities $33,355

Balance Sheet – Equity ($ thousands)

General Fund Balance $66,702
Total Fund Balances $66,702
Total Liabilities & Equity $100,057

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $5,305
Outlier Payments
DSH Adjustment $160
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $51,979
Outpatient Revenue $163,235
Total Patient Revenue $215,215
Contractual Allowances & Discounts $136,272
Net Patient Revenue $78,942
Total Operating Expenses $105,276
Net Service Income $-26,334
Other Income $22,487
Total Income $-3,847
Other Expenses $4,098
Net Income $-7,944

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $3,633
Medicaid Charges $29,558
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No