Flowers Hospital

Flowers Hospital, located at 4370 West Main Street in Dothan, AL, is your community healthcare provider. As a 235-bed facility, we offer comprehensive inpatient, outpatient, medical, surgical, diagnostic, and emergency care. We are a major referral center for the Tri-State area, with a commitment to providing quality healthcare to the Wiregrass for over 50 years. Our team of 1,400 healthcare professionals works diligently every day to be a place of healing, caring, and connection for you and your family.

Identifiers

Hospital Name Flowers Hospital
Facility ID 010055

Location

Address 4370 WEST MAIN STREET
City/Town Dothan
State AL
ZIP Code 36305
County/Parish HOUSTON

Health System

Health System Community Health Systems
Health System Website Domain chs.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 6172
Health System Hospital Locations Alaska, Alabama, Arkansas, Arizona, Florida, Georgia, Missouri, Mississippi, New Mexico, Oklahoma, Pennsylvania, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Community Health Systems
Emergency Services Yes

No leaders were identified on Flowers Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 235

Staffing & Personnel

FTE Employees on Payroll 1027.48
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 15558
Inpatient Days (Title XIX) 7709
Total Inpatient Days 57381
Bed Count 193
Available Bed Days 72632
Discharges (Title V) NA
Discharges (Title XVIII) 2894
Discharges (Title XIX) 1586
Total Discharges 12030

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12403
Inpatient Days (Title XIX; Adults & Peds) 4631
Total Inpatient Days (Adults & Peds) 42441
Bed Count (Adults & Peds) 155
Available Bed Days (Adults & Peds) 58762
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2894
Discharges (Title XIX; Adults & Peds) 1586
Total Discharges (Adults & Peds) 12030

Quality Summary

Care Quality Stengths High overall patient satisfaction.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients Worse Than National Average
Mortality Group – Death Rate for COPD Patients Worse Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 210

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 15.2
Readmission Score Hospital Return Days for Heart Failure Patients 21.9
Readmission Score Hospital Return Days for Pneumonia Patients -5.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.7
Readmission Score Rate of Readmission for CABG 12.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,325
Bad Debt Expense $26,047
Uncompensated Care Cost $8,530
Total Uncompensated Care $8,530

Operating Expenses ($ thousands)

Total Salaries $62,807
Overhead Expenses (Non-Salary) $139,328
Depreciation Expense $6,002
Total Operating Costs $193,460

Charges ($ thousands)

Inpatient Charges $1,245,406
Outpatient Charges $1,400,346
Total Patient Charges $2,645,752

Wage-Related Details ($ thousands)

Core Wage Costs $11,534
Wage Costs (RHC/FQHC)
Adjusted Salaries $62,807
Contract Labor (Patient Care) $8,616
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-33
Short-Term Investments
Notes Receivable
Accounts Receivable $59,994
Allowance for Doubtful Accounts $-29,510
Inventory $7,644
Prepaid Expenses $1,689
Other Current Assets $-130
Total Current Assets $39,654

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,974
Land Improvements Value $2,521
Building Value $67,126
Leasehold Improvements $10,120
Fixed Equipment Value $11,070
Major Movable Equipment $44,856
Minor Depreciable Equipment $12,992
Health IT Assets
Total Fixed Assets $63,930

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $11,563
Total Other Assets $11,563
Total Assets $115,146

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,836
Salaries & Wages Payable $4,835
Payroll Taxes Payable $569
Short-Term Debt $103
Deferred Revenue
Other Current Liabilities $7,465
Total Current Liabilities $-128,355

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $73
Unsecured Loans
Other Long-Term Liabilities $395
Total Long-Term Liabilities $468
Total Liabilities $-127,886

Balance Sheet – Equity ($ thousands)

General Fund Balance $243,032
Total Fund Balances $243,032
Total Liabilities & Equity $115,146

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $29,941
Outlier Payments
DSH Adjustment $664
Eligible DSH % $0
Simulated MC Payments $28,914
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,245,634
Outpatient Revenue $1,400,346
Total Patient Revenue $2,645,980
Contractual Allowances & Discounts $2,410,515
Net Patient Revenue $235,466
Total Operating Expenses $202,135
Net Service Income $33,331
Other Income $1,528
Total Income $34,859
Other Expenses
Net Income $34,859

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $8,473
Medicaid Charges $233,640
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No