St. Luke's Health-Memorial Lufkin

St. Luke's Health-Memorial Lufkin, located at 1201 West Frank Street in Lufkin, TX, is dedicated to providing quality and innovative healthcare to East Texas. As a Joint Commission-certified primary stroke center and HeartCARE Center, we offer advanced heart and stroke care with state-of-the-art technology and a highly trained team. We are proud to be the first in Texas to acquire the Da Vinci High Definition Robot for robotic-assisted procedures and hold accreditations as a Center of Excellence in multiple surgical areas. Our comprehensive services also include the Polk Education Center, specializing in diabetes, heart, and stroke care, and the Temple Imaging Center, offering advanced imaging procedures. With East Texas' largest emergency department, St. Luke's Health-Memorial Lufkin is committed to providing exceptional and compassionate care to our community.

Identifiers

Hospital Name St. Luke's Health-Memorial Lufkin
Facility ID 450211

Location

Address 1201 WEST FRANK STREET
City/Town Lufkin
State TX
ZIP Code 75901
County/Parish ANGELINA

Health System

Health System CHI St. Luke's Health
Health System Website Domain stlukeshealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 1870
Health System Hospital Locations Pennsylvania and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details CHI St. Luke's Health
Emergency Services Yes

No leaders were identified on St. Luke's Health-Memorial Lufkin's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 219

Staffing & Personnel

FTE Employees on Payroll 638.41
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6883
Inpatient Days (Title XIX) 271
Total Inpatient Days 23950
Bed Count 152
Available Bed Days 55480
Discharges (Title V) NA
Discharges (Title XVIII) 1517
Discharges (Title XIX) 57
Total Discharges 4667

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5938
Inpatient Days (Title XIX; Adults & Peds) 243
Total Inpatient Days (Adults & Peds) 19133
Bed Count (Adults & Peds) 120
Available Bed Days (Adults & Peds) 43800
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1517
Discharges (Title XIX; Adults & Peds) 57
Total Discharges (Adults & Peds) 4667

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 194

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 32.9
Readmission Score Hospital Return Days for Heart Failure Patients 12.5
Readmission Score Hospital Return Days for Pneumonia Patients -1.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15
Readmission Score Rate of Readmission for CABG 11.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.634
CAUTI SIR (Standardized Infection Ratio) 0.150
SSI SIR (Standardized Infection Ratio) 0.978
CDI SIR (Standardized Infection Ratio) 0.389
MRSA SIR (Standardized Infection Ratio) 1.200

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $9,193
Bad Debt Expense $19,475
Uncompensated Care Cost $12,247
Total Uncompensated Care $12,268

Operating Expenses ($ thousands)

Total Salaries $51,358
Overhead Expenses (Non-Salary) $125,902
Depreciation Expense $5,267
Total Operating Costs $171,737

Charges ($ thousands)

Inpatient Charges $438,373
Outpatient Charges $696,544
Total Patient Charges $1,134,916

Wage-Related Details ($ thousands)

Core Wage Costs $12,927
Wage Costs (RHC/FQHC)
Adjusted Salaries $51,983
Contract Labor (Patient Care) $5,889
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $19,194
Short-Term Investments
Notes Receivable
Accounts Receivable $168,242
Allowance for Doubtful Accounts $-152,454
Inventory $4,797
Prepaid Expenses $2,000
Other Current Assets $50
Total Current Assets $137,743

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,887
Land Improvements Value $1,024
Building Value $41,719
Leasehold Improvements $978
Fixed Equipment Value $7,933
Major Movable Equipment $45,079
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $33,156

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $9,412
Total Other Assets $9,412
Total Assets $180,310

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $94,063
Salaries & Wages Payable $3,818
Payroll Taxes Payable
Short-Term Debt $2,107
Deferred Revenue $83
Other Current Liabilities $6,731
Total Current Liabilities $106,803

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $77,614
Unsecured Loans
Other Long-Term Liabilities $6,588
Total Long-Term Liabilities $84,201
Total Liabilities $191,004

Balance Sheet – Equity ($ thousands)

General Fund Balance $-10,694
Total Fund Balances $-10,694
Total Liabilities & Equity $180,310

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,741
DRG (Post-Oct 1) $12,683
Outlier Payments
DSH Adjustment $597
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $440,677
Outpatient Revenue $694,509
Total Patient Revenue $1,135,185
Contractual Allowances & Discounts $981,055
Net Patient Revenue $154,130
Total Operating Expenses $177,260
Net Service Income $-23,130
Other Income $14,204
Total Income $-8,926
Other Expenses
Net Income $-8,926

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $17,068
Medicaid Charges $109,918
Net CHIP Revenue $37
CHIP Charges $382

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No