The VA Palo Alto Health Care System, located at 3801 Miranda Avenue in Palo Alto, CA, is a state-of-the-art integrated healthcare system dedicated to serving Veterans. As part of the VA Sierra Pacific Network, we offer comprehensive medical, surgical, psychiatric, and rehabilitative care, supported by specialized programs and affiliations with the Stanford University School of Medicine. We operate multiple facilities, including inpatient and outpatient clinics, residential homes, and regional treatment centers, all focused on delivering exceptional care to over 67,000 Veterans. With a strong emphasis on research and graduate medical education, we are committed to advancing healthcare for those who served.
| Hospital Name | VA Palo Alto Health Care System |
|---|---|
| Facility ID | 05031F |
| Address | 3801 MIRANDA AVENUE |
|---|---|
| City/Town | Palo Alto |
| State | CA |
| ZIP Code | 94304 |
| County/Parish | SANTA CLARA |
| Health System | Department of Veterans Affairs |
|---|---|
| Health System Website Domain | VA.gov |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 128 |
|---|---|
| Health System Total Beds | 73968 |
| Health System Hospital Locations | Alabama, Arkansas, Arizona, California, Colorado, Connecticut, NA, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, NA, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia and Wyoming |
| Hospital Type | Acute Care - Veterans Administration |
|---|---|
| Hospital Ownership | Veterans Health Administration |
| Ownership Details | Department of Veterans Affairs |
| Emergency Services | Yes |
MA, OTR/L. Appointed Medical Center Director at VA Palo Alto health care on July 17, 2023. Oversees one of the most complex facilities in the VA system with an annual budget in excess of $1B, and more than 7,000 employees and volunteers. Has over 26 years of VA health care experience in Quality, Ambulatory Care, and Occupational Therapy. Prior to this role, was Medical Center Director in Kansas City and in Northern Arizona. Formerly served as the Assistant Chief of Ambulatory Care Service and was Chief of Occupational Therapy at Palo Alto. Member of the American College of Health Care Executives. Holds a master's degree in Occupational Therapy from Tufts University - Boston School of Occupational Therapy.
NA
MBA.
M.D., F.A.C.P.
MD.
DNP, MSN, NE-BC, RN.
MSN, RN.
MD, MPH. Serves as the Deputy Chief of Staff, Rehabilitation at Veterans Affairs Palo Alto Health Care System (VAPAHCS) and as the Paralyzed Veterans of America Endowed Professor of Spinal Cord Injury Medicine in the Department of Neurosurgery, Stanford University School of Medicine. Responsible for the varied programs of the Polytrauma System of Care, Spinal Cord Injury, Blind Rehabilitation Services, Recreational Therapy and Physical Medicine & Rehabilitation. Also serves as Director of Brain Injury for Stanford Medical Center. Graduated from Dartmouth College and received her MD degree from Stanford University School of Medicine. Earned a Master of Public Health, Epidemiology from the University of California, Berkeley.
MD. Is Chief of Medicine at the VA Palo Alto Health Care System and Professor and Vice-Chair for Quality in the Department of Medicine in the Stanford University School of Medicine. Is a practicing non-invasive cardiologist and active health services researcher. Has an extensive background in outcomes, quality of care and technology assessment. Is a recipient of a Life-Time Achievement Award from the American Heart Association Council for Quality of Care and Outcomes Research.
MD, PhD, MBA. Is a leader in advancing research and innovative solutions for Veteran care and the VA health care system. Is Professor of Medicine (Endocrinology, Gerontology, Metabolism) and by courtesy, of Epidemiology and Population Health, at Stanford School of Medicine. At VA Palo Health Care System (VAPAHCS), Dr. Lee is Associate Chief of Staff for Research & Development and Deputy Chief of Staff for Innovation, Research, Advanced Analytics.
MD, FAAN. Also serves as VA Site Director for the Stanford University Neurology Residency Program and is a Clinical Associate Professor, Department of Neurology, Stanford University School of Medicine.
MD, MPH, CAQSM. Also listed as Clinical Associate Professor (Affiliated) VA Palo Alto Health Care System.
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 2046 |
|---|
| FTE Employees on Payroll | NA |
|---|---|
| FTE Interns & Residents | NA |
| Inpatient Days (Title V) | NA |
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| Inpatient Days (Title XVIII) | NA |
| Inpatient Days (Title XIX) | NA |
| Total Inpatient Days | NA |
| Bed Count | NA |
| Available Bed Days | NA |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | NA |
| Discharges (Title XIX) | NA |
| Total Discharges | NA |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | NA |
| Inpatient Days (Title XIX; Adults & Peds) | NA |
| Total Inpatient Days (Adults & Peds) | NA |
| Bed Count (Adults & Peds) | NA |
| Available Bed Days (Adults & Peds) | NA |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | NA |
| Discharges (Title XIX; Adults & Peds) | NA |
| Total Discharges (Adults & Peds) | NA |
| Care Quality Stengths | High overall patient satisfaction. |
|---|---|
| Care Quality Concerns |
| Nurse Communication – Star Rating | |
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| Communication About Medicines – Star Rating | |
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| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 84% |
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| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | No Different Than National Average |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | Better Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | Better Than National Average |
| Mortality Group – Death Rate for Stroke Patients | |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | NA |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | 15.6 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | -18.1 |
| Readmission Score Hospital Return Days for Pneumonia Patients | -2.2 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Not Available |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Not Available |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 15.1 |
| Readmission Score Rate of Readmission for CABG | Not Available |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 18.7 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 17.4 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | 4.3 |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 14.7 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 17.4 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | Average Days per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Not Available |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Not Available |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | Not Available |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | NA |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | NA |
| SSI SIR (Standardized Infection Ratio) | NA |
| CDI SIR (Standardized Infection Ratio) | NA |
| MRSA SIR (Standardized Infection Ratio) | NA |
| Fiscal Year Begin | NA |
|---|---|
| Fiscal Year End | NA |
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| EHR | Oracle Health Millennium |
|---|---|
| EHR Version | Oracle Health Millennium (Not CommunityWorks) |
| EHR is Changing | No |
| ERP | Unknown |
|---|---|
| ERP Version | NA |
| EHR is Changing | No |