Charlotte Hungerford Hospital

Charlotte Hungerford Hospital, a Hartford HealthCare partner located in Torrington, CT, is a 122-bed acute care community hospital serving Litchfield County and Northwest Connecticut. We offer personalized attention from an expert team of caregivers and physicians, utilizing advanced technology and clinical partnerships in a comfortable environment. As a regional healthcare resource, we provide a range of services, including emergency care, surgery, cancer care, and cardiac rehabilitation. Charlotte Hungerford Hospital is committed to your health, with a thousand caregivers working towards one goal: your well-being. We are also proud to be a Level III Trauma Center.

Identifiers

Hospital Name Charlotte Hungerford Hospital
Facility ID 070011

Location

Address 540 LITCHFIELD ST
City/Town Torrington
State CT
ZIP Code 6790
County/Parish LITCHFIELD

Health System

Health System Hartford HealthCare
Health System Website Domain HartfordHealthCare.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 2202
Health System Hospital Locations Connecticut

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Hartford HealthCare
Emergency Services Yes

No leaders were identified on Charlotte Hungerford Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 109

Staffing & Personnel

FTE Employees on Payroll 833
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8229
Inpatient Days (Title XIX) 3472
Total Inpatient Days 24300
Bed Count 91
Available Bed Days 33215
Discharges (Title V) NA
Discharges (Title XVIII) 1685
Discharges (Title XIX) 946
Total Discharges 5178

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7340
Inpatient Days (Title XIX; Adults & Peds) 2832
Total Inpatient Days (Adults & Peds) 20545
Bed Count (Adults & Peds) 81
Available Bed Days (Adults & Peds) 29565
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1685
Discharges (Title XIX; Adults & Peds) 946
Total Discharges (Adults & Peds) 5178

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 155

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -2.5
Readmission Score Hospital Return Days for Pneumonia Patients 45.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 21
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 19.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Worse Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,881
Bad Debt Expense $4,404
Uncompensated Care Cost $3,235
Total Uncompensated Care $11,582

Operating Expenses ($ thousands)

Total Salaries $85,964
Overhead Expenses (Non-Salary) $92,298
Depreciation Expense $8,679
Total Operating Costs $146,531

Charges ($ thousands)

Inpatient Charges $200,486
Outpatient Charges $278,116
Total Patient Charges $478,602

Wage-Related Details ($ thousands)

Core Wage Costs $17,887
Wage Costs (RHC/FQHC)
Adjusted Salaries $85,964
Contract Labor (Patient Care) $4,214
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $761
Short-Term Investments
Notes Receivable
Accounts Receivable $37,880
Allowance for Doubtful Accounts $-22,694
Inventory $3,521
Prepaid Expenses $393
Other Current Assets $4,939
Total Current Assets $26,263

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,560
Land Improvements Value $6,899
Building Value $101,249
Leasehold Improvements $5,736
Fixed Equipment Value $68,613
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $50,350

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $76,728
Other Assets $41,132
Total Other Assets $117,860
Total Assets $194,474

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,486
Salaries & Wages Payable $3,388
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $12,265
Total Current Liabilities $21,139

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $27,480
Total Long-Term Liabilities $27,480
Total Liabilities $48,619

Balance Sheet – Equity ($ thousands)

General Fund Balance $145,854
Total Fund Balances $145,854
Total Liabilities & Equity $194,474

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $18,260
Outlier Payments
DSH Adjustment $236
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $215,826
Outpatient Revenue $330,414
Total Patient Revenue $546,240
Contractual Allowances & Discounts $382,620
Net Patient Revenue $163,619
Total Operating Expenses $178,262
Net Service Income $-14,643
Other Income $13,010
Total Income $-1,633
Other Expenses
Net Income $-1,633

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $27,268
Medicaid Charges $110,193
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No