Southwest General Health Center

Southwest General Health Center, located in Middleburg Heights, Ohio, is an award-winning hospital dedicated to serving the Greater Cleveland area with exceptional healthcare since 1920. We offer a full range of medical, surgical, and emergency services, including a Level III Trauma Center, with a focus on addressing the physical, mental, emotional, and spiritual needs of our patients. As a not-for-profit general hospital with 354 beds, Southwest General is proud to be accredited by The Joint Commission and is partnered with University Hospitals of Cleveland. We are committed to supporting our community through quality medical services and various community benefit programs promoting health and wellness.

Identifiers

Hospital Name Southwest General Health Center
Facility ID 360155

Location

Address 18697 BAGLEY ROAD
City/Town Middleburg Heights
State OH
ZIP Code 44130
County/Parish CUYAHOGA

Health System

Health System Independent
Health System Website Domain swgeneral.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 346
Health System Hospital Locations Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Southwest General Health Care
Emergency Services Yes

William A. Young, Jr.

President & CEO

John Alton, MD

President SWGHC Medical Staff

William K. Hahn, MD

Vice President SWGHC Medical Staff

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 346

Staffing & Personnel

FTE Employees on Payroll 1605.13
FTE Interns & Residents 1.5

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 15367
Inpatient Days (Title XIX) 1151
Total Inpatient Days 54655
Bed Count 191
Available Bed Days 69715
Discharges (Title V) NA
Discharges (Title XVIII) 3637
Discharges (Title XIX) 300
Total Discharges 13802

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 13324
Inpatient Days (Title XIX; Adults & Peds) 973
Total Inpatient Days (Adults & Peds) 46301
Bed Count (Adults & Peds) 167
Available Bed Days (Adults & Peds) 60955
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3637
Discharges (Title XIX; Adults & Peds) 300
Total Discharges (Adults & Peds) 13802

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 196

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 7.7
Readmission Score Hospital Return Days for Heart Failure Patients 17
Readmission Score Hospital Return Days for Pneumonia Patients 20.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 10.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 22.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Worse Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Worse Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.100
CAUTI SIR (Standardized Infection Ratio) 0.503
SSI SIR (Standardized Infection Ratio) 0.928
CDI SIR (Standardized Infection Ratio) 0.858
MRSA SIR (Standardized Infection Ratio) 0.940

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,242
Bad Debt Expense $14,825
Uncompensated Care Cost $5,048
Total Uncompensated Care $22,367

Operating Expenses ($ thousands)

Total Salaries $131,461
Overhead Expenses (Non-Salary) $265,213
Depreciation Expense $-6,371
Total Operating Costs $358,110

Charges ($ thousands)

Inpatient Charges $513,089
Outpatient Charges $905,417
Total Patient Charges $1,418,506

Wage-Related Details ($ thousands)

Core Wage Costs $32,980
Wage Costs (RHC/FQHC)
Adjusted Salaries $132,105
Contract Labor (Patient Care) $4,673
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $9

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $7,837
Short-Term Investments
Notes Receivable
Accounts Receivable $106,497
Allowance for Doubtful Accounts $-58,867
Inventory $6,372
Prepaid Expenses $6,701
Other Current Assets $34,545
Total Current Assets $109,876

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,525
Land Improvements Value $9,390
Building Value $322,886
Leasehold Improvements $924
Fixed Equipment Value $9,711
Major Movable Equipment $147,150
Minor Depreciable Equipment
Health IT Assets $2,822
Total Fixed Assets $173,544

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $236,771
Other Assets $22,885
Total Other Assets $259,656
Total Assets $543,076

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $28,385
Salaries & Wages Payable $11,635
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $42,594
Total Current Liabilities $82,615

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $187,262
Total Long-Term Liabilities $187,262
Total Liabilities $269,876

Balance Sheet – Equity ($ thousands)

General Fund Balance $273,200
Total Fund Balances $273,200
Total Liabilities & Equity $543,076

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $25,607
DRG (Post-Oct 1) $9,311
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments $43,332
Total IME Payments $50

Revenue & Income Statement ($ thousands)

Inpatient Revenue $515,973
Outpatient Revenue $909,862
Total Patient Revenue $1,425,835
Contractual Allowances & Discounts $1,018,970
Net Patient Revenue $406,865
Total Operating Expenses $396,674
Net Service Income $10,191
Other Income $-32,084
Total Income $-21,893
Other Expenses $27,389
Net Income $-49,282

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $15,092
Medicaid Charges $128,382
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No