West Boca Medical Center

West Boca Medical Center, conveniently located at 21644 State Road 7 in Boca Raton, Florida, has been serving the community for over 35 years as part of the Palm Beach Health Network. We take a patient-first approach, offering a wide range of services from general medical and surgical care to specialized programs, including orthopedics, robotic surgery, and women's and children's services, featuring the only Level III NICU in southern Palm Beach County. Our commitment to quality care is reflected in our awards and certifications, including recognition as a State Certified Primary Stroke Center. With two 24-hour emergency centers and a dedicated team, we are committed to providing compassionate, advanced healthcare close to home.

Identifiers

Hospital Name West Boca Medical Center
Facility ID 100268

Location

Address 21644 STATE RD 7
City/Town Boca Raton
State FL
ZIP Code 33428
County/Parish PALM BEACH

Health System

Health System Tenet Healthcare Corporation
Health System Website Domain tenethealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 27
Health System Total Beds 7109
Health System Hospital Locations Florida

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Tenet Healthcare
Emergency Services Yes

No leaders were identified on West Boca Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 195

Staffing & Personnel

FTE Employees on Payroll 536.8
FTE Interns & Residents 2

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 5775
Inpatient Days (Title XIX) 3532
Total Inpatient Days 36001
Bed Count 195
Available Bed Days 71175
Discharges (Title V) NA
Discharges (Title XVIII) 1557
Discharges (Title XIX) 204
Total Discharges 9678

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4821
Inpatient Days (Title XIX; Adults & Peds) 1030
Total Inpatient Days (Adults & Peds) 23887
Bed Count (Adults & Peds) 140
Available Bed Days (Adults & Peds) 51100
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1557
Discharges (Title XIX; Adults & Peds) 204
Total Discharges (Adults & Peds) 9678

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported significant challenges with transitions between departments in the hospital. Patients report challenges the cleanliness of the hospital. Patients reported concerns with being abel to have quiet rest in the hospital

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 47%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 156

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -0.6
Readmission Score Hospital Return Days for Pneumonia Patients 1.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.717
CAUTI SIR (Standardized Infection Ratio) 1.104
SSI SIR (Standardized Infection Ratio) 1.641
CDI SIR (Standardized Infection Ratio) 0.246
MRSA SIR (Standardized Infection Ratio) 0.601

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,705
Bad Debt Expense $17,766
Uncompensated Care Cost $8,463
Total Uncompensated Care $16,730

Operating Expenses ($ thousands)

Total Salaries $56,473
Overhead Expenses (Non-Salary) $122,909
Depreciation Expense $6,566
Total Operating Costs $164,944

Charges ($ thousands)

Inpatient Charges $941,619
Outpatient Charges $848,402
Total Patient Charges $1,790,021

Wage-Related Details ($ thousands)

Core Wage Costs $11,205
Wage Costs (RHC/FQHC)
Adjusted Salaries $56,207
Contract Labor (Patient Care) $2,029
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments
Notes Receivable
Accounts Receivable $106,416
Allowance for Doubtful Accounts $-83,506
Inventory $3,594
Prepaid Expenses $576
Other Current Assets
Total Current Assets $44,907

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,361
Land Improvements Value $1,075
Building Value $58,231
Leasehold Improvements $14,633
Fixed Equipment Value
Major Movable Equipment $73,592
Minor Depreciable Equipment
Health IT Assets $9,824
Total Fixed Assets $50,790

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $34
Other Assets $16,502
Total Other Assets $16,536
Total Assets $112,233

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $14,283
Salaries & Wages Payable $41
Payroll Taxes Payable $2,061
Short-Term Debt $3,566
Deferred Revenue
Other Current Liabilities $5,081
Total Current Liabilities $25,031

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $11,063
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $17
Total Long-Term Liabilities $11,080
Total Liabilities $36,111

Balance Sheet – Equity ($ thousands)

General Fund Balance $76,122
Total Fund Balances $76,122
Total Liabilities & Equity $112,233

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,721
DRG (Post-Oct 1) $3,452
Outlier Payments
DSH Adjustment $495
Eligible DSH % $0
Simulated MC Payments $16,403
Total IME Payments $105

Revenue & Income Statement ($ thousands)

Inpatient Revenue $943,217
Outpatient Revenue $834,466
Total Patient Revenue $1,777,683
Contractual Allowances & Discounts $1,553,665
Net Patient Revenue $224,018
Total Operating Expenses $179,421
Net Service Income $44,597
Other Income $1,156
Total Income $45,753
Other Expenses
Net Income $45,753

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $15,082
Medicaid Charges $282,550
Net CHIP Revenue $125
CHIP Charges $1,205

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No