Outer Banks Health

Outer Banks Health, located at 4800 S Croatan Hwy in Nags Head, NC, is a full-service community hospital dedicated to providing exceptional care to residents and visitors. As a joint venture between ECU Health and Chesapeake Healthcare, we offer a wide range of inpatient and outpatient services, including 24-hour emergency and trauma care. Our modern 83,796 square foot facility features acute care beds, labor and delivery suites, operating rooms, and comprehensive diagnostic services. We are proud to be recognized as a Top 100 U.S. Community Hospital, with accreditations that demonstrate our commitment to quality and patient safety.

Identifiers

Hospital Name Outer Banks Health
Facility ID 341324

Location

Address 4800 SOUTH CROATAN HIGHWAY
City/Town Nags Head
State NC
ZIP Code 27959
County/Parish DARE

Health System

Health System ECU Health
Health System Website Domain ECUHealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 1461
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details ECU Health and Chesapeake Regional Healthcare
Emergency Services Yes

No leaders were identified on Outer Banks Health's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 19

Staffing & Personnel

FTE Employees on Payroll 318.66
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1090
Inpatient Days (Title XIX) 141
Total Inpatient Days 2961
Bed Count 21
Available Bed Days 7665
Discharges (Title V) NA
Discharges (Title XVIII) 411
Discharges (Title XIX) 69
Total Discharges 1060

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1090
Inpatient Days (Title XIX; Adults & Peds) 136
Total Inpatient Days (Adults & Peds) 2436
Bed Count (Adults & Peds) 21
Available Bed Days (Adults & Peds) 7665
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 411
Discharges (Title XIX; Adults & Peds) 69
Total Discharges (Adults & Peds) 1060

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 211

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -16.3
Readmission Score Hospital Return Days for Pneumonia Patients -24.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.8
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,638
Bad Debt Expense $11,381
Uncompensated Care Cost $5,889
Total Uncompensated Care $5,892

Operating Expenses ($ thousands)

Total Salaries $21,191
Overhead Expenses (Non-Salary) $47,941
Depreciation Expense $2,134
Total Operating Costs $63,895

Charges ($ thousands)

Inpatient Charges $18,297
Outpatient Charges $152,408
Total Patient Charges $170,704

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $16,349
Short-Term Investments $42,910
Notes Receivable
Accounts Receivable $36,538
Allowance for Doubtful Accounts $-14,210
Inventory $1,974
Prepaid Expenses $264
Other Current Assets
Total Current Assets $159,413

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,667
Land Improvements Value
Building Value $37,379
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $24,230
Minor Depreciable Equipment
Health IT Assets $4,064
Total Fixed Assets $26,529

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $8,147
Total Other Assets $8,147
Total Assets $194,090

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,849
Salaries & Wages Payable $3,312
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $1,520
Total Current Liabilities $9,681

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $324
Total Long-Term Liabilities $324
Total Liabilities $10,005

Balance Sheet – Equity ($ thousands)

General Fund Balance $184,085
Total Fund Balances $184,085
Total Liabilities & Equity $194,090

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $20,993
Outpatient Revenue $154,501
Total Patient Revenue $175,494
Contractual Allowances & Discounts $81,796
Net Patient Revenue $93,698
Total Operating Expenses $69,132
Net Service Income $24,566
Other Income $4,784
Total Income $29,350
Other Expenses
Net Income $29,350

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $5,258
Medicaid Charges $13,707
Net CHIP Revenue $13
CHIP Charges $40

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No