Located at 200 Veterans Avenue in Beckley, WV, the Beckley VA Medical Center is dedicated to serving the healthcare needs of our nation's Veterans. Since 1951, we have committed to improving the health and well-being of Veterans in an 11-county area of southern West Virginia. We offer comprehensive services, including primary care, mental health support, cardiology, extended care and rehabilitation, and treatment for spinal cord injuries. As a Joint Commission accredited, rural access facility with a 40-bed general medical and surgical care unit and a 50-bed community living center, we provide skilled nursing, post-acute rehabilitation, palliative, and respite care. Our experienced healthcare teams are guided by the needs of Veterans, their families, and caregivers.
| Hospital Name | Beckley VA Medical Center |
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| Facility ID | 51002F |
| Address | 200 VETERANS AVENUE |
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| City/Town | Beckley |
| State | WV |
| ZIP Code | 25801 |
| County/Parish | RALEIGH |
| Health System | Department of Veterans Affairs |
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| Health System Website Domain | VA.gov |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 128 |
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| Health System Total Beds | 73968 |
| Health System Hospital Locations | Alabama, Arkansas, Arizona, California, Colorado, Connecticut, NA, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, NA, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia and Wyoming |
| Hospital Type | Acute Care - Veterans Administration |
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| Hospital Ownership | Veterans Health Administration |
| Ownership Details | Department of Veterans Affairs |
| Emergency Services | Yes |
George Drexel, IV, MBA, was appointed Executive Director of the Beckley VA Medical Center effective June 16, 2024. In this role, Mr. Drexel is responsible for providing exceptional health care to approximately 13,250 Veterans in 11 counties. Mr. Drexel ensures the delivery of quality, patient-centered care at the Beckley VA Medical Center and two community based outpatient clinics. He is also responsible for approximately 950 full-time employees and volunteers and manages an annual operating budget of $260,000,000. Formerly the associate director of the Asheville VA Healthcare System in North Carolina, George Drexel oversaw biomedical engineering, Fiscal, Prosthetics, Nutrition and Food, Facilities Management, Health Administration, Police, Environmental Management, Volunteer Service, Supply Chain, Healthcare Planning and Development, Human Resources, Veteran Canteen Services, and Office Information and Technology. Mr. Drexel led several teams of executives and service leaders in developing long and short-term strategic goals, objectives and metrics. He was responsible for completing on time and within budget two of VHA's largest lease projects. Prior to joining VA, Mr. Drexel spent 15 years with Daimler of North America. He served in the U.S. Marine Corps from October 1991 to 1995.
David Hollenback is the Associate Director of the Beckley VA Medical Center. Mr. Hollenback has served as the Chief of Nutrition & Food Services (NFS) for the Western North Carolina VA Health Care System (WNCVAHCS) in Asheville North Carolina since February 2012. In this role he directs all aspects of the Nutrition & Food Service operations. Mr. Hollenback most recently served as the Acting Associate Director for the Western North Carolina VA Health Care System (WNCVAHCS) in Asheville and in a detail as Acting Associate Director for Roseburg Health Care System in Oregon in 2023. He previously served as the VISN 6 Quality Assurance Dietitian. Mr. Hollenback began his federal service career with Veterans Health Administration (VHA) in 2003 as an Administrative Dietitian for the Carl T. Hayden VA Medical Center located in Phoenix, AZ. Mr. Hollenback earned a Master's degree in Public Administration with an emphasis in Management and Leadership from Walden University. He also holds a Bachelor's of Science in Dietetics and Food Administration from California State University Long Beach. Mr. Hollenback served in the United Sates Marine Corps as a logistician, reaching the rank of Sergeant.
Dr. Leah Jones is the Chief of Staff of the Beckley VA Medical Center. Dr. Leah Jones has been with the VA for six years, the entirety of which she has spent at the Beckley VAMC. She graduated from Virginia Tech with a Bachelor of Science in Chemical Engineering in 1998 and worked as a Process Engineer, Research Engineer, Project Engineer, and First Line Supervisor in her careers with Dow and DuPont. After a career in Chemical Engineering, she returned to Medical School at the West Virginia School of Osteopathic Medicine (WVSOM) in 2006 and graduated in 2010. Dr. Jones graduated from a dually accredited Internal Medicine residency which she completed at West Virginia University's Ruby Memorial Hospital in 2013. She spent two years in an outpatient and inpatient practice while maintaining a faculty teaching position at WVSOM. She then became a full-time academic Hospitalist in 2015. She joined the Beckley VAMC in 2018 as a Hospitalist and became the Chief of the Acute Care Service Line (ACSL) in 2020. During her time as Chief of ACSL, Dr. Jones as part of her dual roles, spent three years as the Medical Officer on Incident Command. In addition to her roles at Beckley VAMC, she serves as the Medical Officer for Emergency Management and the Designated Education Officer.
The Beckley VA Medical Center recently welcomed new Director of Patient Care Services and Nurse Executive Jennifer Burnette. Burnette was appointed as the new ADPCS/Nurse Executive on August 15, 2022. Prior to coming to Beckley, Burnette served as the Deputy to the Associate Director of Patient Care Services and Chief Nurse at James H. Quillen VA Medical Center in Mountain Home, Tenn. since 2015. Her 32 years of nursing spans 11 years at VA and other experiences in surgical services, operating rooms, sterile processing services, extended care, and medical-surgical inpatient care. Burnette touted the “warm welcome” she received at Beckley VAMC during her site visit as part of her decision to join the Beckley VAMC Executive Leadership Team.
| Allopathic Residency Program | No |
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| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 172 |
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| FTE Employees on Payroll | NA |
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| FTE Interns & Residents | NA |
| Inpatient Days (Title V) | NA |
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| Inpatient Days (Title XVIII) | NA |
| Inpatient Days (Title XIX) | NA |
| Total Inpatient Days | NA |
| Bed Count | NA |
| Available Bed Days | NA |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | NA |
| Discharges (Title XIX) | NA |
| Total Discharges | NA |
| Inpatient Days (Title V; Adults & Peds) | NA |
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| Inpatient Days (Title XVIII; Adults & Peds) | NA |
| Inpatient Days (Title XIX; Adults & Peds) | NA |
| Total Inpatient Days (Adults & Peds) | NA |
| Bed Count (Adults & Peds) | NA |
| Available Bed Days (Adults & Peds) | NA |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | NA |
| Discharges (Title XIX; Adults & Peds) | NA |
| Total Discharges (Adults & Peds) | NA |
| Care Quality Stengths | Overall patient satisfaction is overall very high. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. |
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| Care Quality Concerns |
| Nurse Communication – Star Rating | |
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| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 79% |
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| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | |
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| Mortality Group – Death Rate for Heart Attack Patients | |
| Mortality Group – Death Rate for CABG Surgery Patients | |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | No Different Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | No Different Than National Average |
| Mortality Group – Death Rate for Stroke Patients | |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | |
| Mortality Group – Postoperative Respiratory Failure Rate | |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | |
| Mortality Group – Postoperative Wound Dehiscence Rate | |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | NA |
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| Readmission Score Hospital Return Days for Heart Attack Patients | Not Available |
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| Readmission Score Hospital Return Days for Heart Failure Patients | -33.7 |
| Readmission Score Hospital Return Days for Pneumonia Patients | -41.1 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Not Available |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Not Available |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | Not Available |
| Readmission Score Rate of Readmission for CABG | Not Available |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 18.4 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 19.4 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | Not Available |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 13.5 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 14.9 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Number of Cases Too Small |
| Readmission Group Hospital Return Days for Heart Failure Patients | Fewer Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | Fewer Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Not Available |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Not Available |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | Number of Cases Too Small |
| Readmission Group Rate of Readmission for CABG | Not Available |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | Not Available |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | NA |
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| CAUTI SIR (Standardized Infection Ratio) | NA |
| SSI SIR (Standardized Infection Ratio) | NA |
| CDI SIR (Standardized Infection Ratio) | NA |
| MRSA SIR (Standardized Infection Ratio) | NA |
| Fiscal Year Begin | NA |
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| Fiscal Year End | NA |
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| EHR | VistA/CPRS |
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| EHR Version | VistA/CPRS |
| EHR is Changing | No |
| ERP | Unknown |
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| ERP Version | NA |
| EHR is Changing | No |