NewYork-Presbyterian Queens

NewYork-Presbyterian Queens, located at 56-45 Main Street in Flushing, NY, is a leading community teaching hospital affiliated with Weill Cornell Medicine, serving the diverse needs of Queens and the metro New York area. As a 535-bed tertiary care facility, we provide a comprehensive range of services across 14 clinical departments and numerous subspecialties, performing approximately 15,000 surgeries and delivering 4,000 babies annually. We are a Level 1 Trauma Center, verified by New York State and the American College of Surgeons, and recognized as an LGBTQ Healthcare Equality Leader. With a commitment to exceptional care and innovation, NewYork-Presbyterian Queens is dedicated to providing world-class healthcare to our community.

Identifiers

Hospital Name NewYork-Presbyterian Queens
Facility ID 330055

Location

Address 56-45 MAIN STREET
City/Town Flushing
State NY
ZIP Code 11355
County/Parish QUEENS

Health System

Health System NewYork-Presbyterian Healthcare System
Health System Website Domain nyp.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 6
Health System Total Beds 3309
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details NewYork-Presbyterian Healthcare System
Emergency Services Yes

Stacey Petrower, MPA

President, NewYork-Presbyterian Queens

Stacey Petrower, M.P.A., has been appointed as the new President of NewYork-Presbyterian Queens, taking over leadership and operations of the hospital's Queens campus. [3, 5] Petrower brings over 25 years of healthcare leadership experience to her new role. [3, 5] She previously served as the president of NewYork-Presbyterian Hudson Valley Hospital, where she spearheaded significant healthcare improvements, including the launch of a state-of-the-art cardiac catheterization lab and a major renovation of the maternal and newborn care unit. [3, 5]

Joseph T Cooke, M.D.

Chief of the Department of Medicine at NewYork-Presbyterian/Queens and Vice Chair of the Weill Department of Medicine

Dr. Joseph T. Cooke is the Chief of the Department of Medicine at NewYork-Presbyterian/Queens and is Vice Chair of the Weill Department of Medicine. [4] Beginning with internship and residency, Dr. Cooke has served in numerous roles through what is now his 35th year at NewYork-Presbyterian Hospital/Weill Cornell Medical Center. [4] Before joining NewYork-Presbyterian/Queens, Dr. Cooke was the department's Chief of the Division of Pulmonary and Critical Care Medicine, Chair of the General Faculty Council, and Chief Quality and Patient Safety Officer for the NewYork-Presbyterian Hospital/Weill Cornell Medical Center. [4] Board certified in internal medicine, pulmonary disease, and critical care medicine, he is a fellow of the American College of Chest Physicians and the American College of Physicians. [4]

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 535

Staffing & Personnel

FTE Employees on Payroll 3429.9
FTE Interns & Residents 205.17

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 39710
Inpatient Days (Title XIX) 10503
Total Inpatient Days 151069
Bed Count 476
Available Bed Days 173740
Discharges (Title V) NA
Discharges (Title XVIII) 5509
Discharges (Title XIX) 1570
Total Discharges 25547

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 36820
Inpatient Days (Title XIX; Adults & Peds) 9110
Total Inpatient Days (Adults & Peds) 131027
Bed Count (Adults & Peds) 420
Available Bed Days (Adults & Peds) 153300
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5509
Discharges (Title XIX; Adults & Peds) 1570
Total Discharges (Adults & Peds) 25547

Quality Summary

Care Quality Stengths Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients Better Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 279

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 12.2
Readmission Score Hospital Return Days for Heart Failure Patients 20.4
Readmission Score Hospital Return Days for Pneumonia Patients 28.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.1
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.041
CAUTI SIR (Standardized Infection Ratio) 0.300
SSI SIR (Standardized Infection Ratio) 0.225
CDI SIR (Standardized Infection Ratio) 0.297
MRSA SIR (Standardized Infection Ratio) 0.493

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $13,977
Bad Debt Expense $7,974
Uncompensated Care Cost $15,726
Total Uncompensated Care $56,993

Operating Expenses ($ thousands)

Total Salaries $353,691
Overhead Expenses (Non-Salary) $1,061,376
Depreciation Expense $42,720
Total Operating Costs $677,687

Charges ($ thousands)

Inpatient Charges $2,216,381
Outpatient Charges $1,268,984
Total Patient Charges $3,485,364

Wage-Related Details ($ thousands)

Core Wage Costs $100,816
Wage Costs (RHC/FQHC)
Adjusted Salaries $352,744
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $2,983

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $83,749
Short-Term Investments $58,066
Notes Receivable
Accounts Receivable $393,403
Allowance for Doubtful Accounts $-268,930
Inventory $30,401
Prepaid Expenses $3,602
Other Current Assets $85,221
Total Current Assets $385,512

Balance Sheet – Fixed Assets ($ thousands)

Land Value $529
Land Improvements Value $1,026
Building Value $555,439
Leasehold Improvements $2,056
Fixed Equipment Value $39,306
Major Movable Equipment $275,747
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $306,510

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $24,904
Other Assets $255,814
Total Other Assets $280,718
Total Assets $972,740

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $156,665
Salaries & Wages Payable $35,021
Payroll Taxes Payable
Short-Term Debt $18,221
Deferred Revenue
Other Current Liabilities $353,048
Total Current Liabilities $562,955

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $163,442
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $189,859
Total Long-Term Liabilities $353,301
Total Liabilities $916,256

Balance Sheet – Equity ($ thousands)

General Fund Balance $41,566
Total Fund Balances $56,484
Total Liabilities & Equity $972,740

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $60,499
DRG (Post-Oct 1) $21,602
Outlier Payments
DSH Adjustment $5,819
Eligible DSH % $0
Simulated MC Payments $99,279
Total IME Payments $16,683

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,227,106
Outpatient Revenue $1,375,223
Total Patient Revenue $3,602,329
Contractual Allowances & Discounts $2,712,193
Net Patient Revenue $890,136
Total Operating Expenses $1,412,489
Net Service Income $-522,353
Other Income $424,143
Total Income $-98,211
Other Expenses $-39,660
Net Income $-58,551

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $158,293
Medicaid Charges $1,048,397
Net CHIP Revenue $2,035
CHIP Charges $19,307

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No