Claxton-Hepburn Medical Center

Claxton-Hepburn Medical Center, located at 214 King Street in Ogdensburg, NY, is your community's trusted not-for-profit hospital and regional referral center. With 127 beds, we offer a comprehensive range of services, including acute care, intensive care, a birthing center, and mental health services for adults, children, and adolescents. Our state-of-the-art facilities include the Richard E. Winter Cancer Center, the Dr. Ravinder N. Agarwal Renal Center, and the Rev. Thomas T. Patterson Wound Healing Center. Claxton-Hepburn is committed to providing the highest quality care through collaboration, excellence, and innovation to the North Country.

Identifiers

Hospital Name Claxton-Hepburn Medical Center
Facility ID 330211

Location

Address 214 KING STREET
City/Town Ogdensburg
State NY
ZIP Code 13669
County/Parish ST. LAWRENCE

Health System

Health System Independent
Health System Website Domain northstarhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 130
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details North Star Health Alliance
Emergency Services Yes

Rich Duvall

President and Chief Executive Officer

NA

Brandon Bowline

Chief Operating Officer - CHMC

NA

Emily Gazda

Chief Financial Officer

NA

Rob Bloom

Senior Vice President - Finance

NA

Beth Stemples

Executive Director - Practice Management

NA

Ben Rubacha

Chief Information Officer

NA

David Ferris

Chief Nursing Officer

NA

Lisa Storey

VP, Human Resources

NA

Katherine Kreutz

Chief Compliance Officer

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 130

Staffing & Personnel

FTE Employees on Payroll 590.49
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3155
Inpatient Days (Title XIX) 85
Total Inpatient Days 9638
Bed Count 38
Available Bed Days 13870
Discharges (Title V) NA
Discharges (Title XVIII) 582
Discharges (Title XIX) 19
Total Discharges 1743

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2224
Inpatient Days (Title XIX; Adults & Peds) 54
Total Inpatient Days (Adults & Peds) 6811
Bed Count (Adults & Peds) 29
Available Bed Days (Adults & Peds) 10585
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 582
Discharges (Title XIX; Adults & Peds) 19
Total Discharges (Adults & Peds) 1743

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 150

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -25.9
Readmission Score Hospital Return Days for Pneumonia Patients 21.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.4
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.455
CAUTI SIR (Standardized Infection Ratio) 0.442
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.964
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $403
Bad Debt Expense $1,428
Uncompensated Care Cost $1,005
Total Uncompensated Care $9,089

Operating Expenses ($ thousands)

Total Salaries $44,067
Overhead Expenses (Non-Salary) $79,989
Depreciation Expense $3,916
Total Operating Costs $112,372

Charges ($ thousands)

Inpatient Charges $57,426
Outpatient Charges $201,809
Total Patient Charges $259,235

Wage-Related Details ($ thousands)

Core Wage Costs $9,682
Wage Costs (RHC/FQHC)
Adjusted Salaries $44,067
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,768
Short-Term Investments
Notes Receivable
Accounts Receivable $77,086
Allowance for Doubtful Accounts $-64,866
Inventory $1,791
Prepaid Expenses $1,103
Other Current Assets
Total Current Assets $18,131

Balance Sheet – Fixed Assets ($ thousands)

Land Value $527
Land Improvements Value $2,590
Building Value $71,180
Leasehold Improvements $557
Fixed Equipment Value $13,352
Major Movable Equipment $55,126
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $34,498

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,917
Other Assets $21,424
Total Other Assets $23,341
Total Assets $75,970

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $27,278
Salaries & Wages Payable $6,217
Payroll Taxes Payable $55
Short-Term Debt $4,315
Deferred Revenue
Other Current Liabilities $3,196
Total Current Liabilities $41,061

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $2,131
Unsecured Loans
Other Long-Term Liabilities $19,970
Total Long-Term Liabilities $22,101
Total Liabilities $63,162

Balance Sheet – Equity ($ thousands)

General Fund Balance $12,808
Total Fund Balances $12,808
Total Liabilities & Equity $75,970

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,179
DRG (Post-Oct 1) $1,199
Outlier Payments
DSH Adjustment $91
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $60,460
Outpatient Revenue $206,928
Total Patient Revenue $267,388
Contractual Allowances & Discounts $160,454
Net Patient Revenue $106,934
Total Operating Expenses $124,056
Net Service Income $-17,123
Other Income $16,080
Total Income $-1,043
Other Expenses
Net Income $-1,043

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,760
Medicaid Charges $54,453
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH MAGIC
EHR Version MAGIC
EHR is Changing No

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No