The Southeast Louisiana Veterans Health Care System, located at 2400 Canal Street in New Orleans, LA, is dedicated to providing high-quality, patient-centered care to veterans across 23 parishes in southeastern Louisiana. Our state-of-the-art facility offers a comprehensive range of services, including primary care, mental health support, specialty care, and a community living center. We are committed to serving those who have served, with a focus on innovation, research, and creating a healing environment that honors veterans' service and reflects the spirit of New Orleans. We also have several community-based clinics located throughout the region to increase access to care. The New Orleans VA Medical Center is a teaching hospital affiliated with Tulane University School of Medicine and Louisiana State University School of Medicine.
| Hospital Name | Southeast Louisiana Veterans Health Care System |
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| Facility ID | 19047F |
| Address | 2400 CANAL STREET |
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| City/Town | New Orleans |
| State | LA |
| ZIP Code | 70119 |
| County/Parish | ORLEANS |
| Health System | Department of Veterans Affairs |
|---|---|
| Health System Website Domain | VA.gov |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 128 |
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| Health System Total Beds | 73968 |
| Health System Hospital Locations | Alabama, Arkansas, Arizona, California, Colorado, Connecticut, NA, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, NA, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia and Wyoming |
| Hospital Type | Acute Care - Veterans Administration |
|---|---|
| Hospital Ownership | Veterans Health Administration |
| Ownership Details | Department of Veterans Affairs |
| Emergency Services | Yes |
Fernando O. Rivera, FACHE, has dedicated his career to improving Veterans' health care and well-being. Rivera is a celebrated Department of Veterans Affairs (VA) leader with over 30 years of experience in championing cutting-edge solutions that transform the VA health care system. Appointed Director/Chief Executive Officer of Southeast Louisiana Veterans Health Care System (SLVHCS) on January 11, 2015, Rivera has helped the health care system embrace a fresh start. He has a relentless commitment to operational excellence and a track record for driving outstanding results for the 65,000 enrolled Veterans throughout 23 parishes as well as the Gulf South. He oversees a workforce of approximately 3,000 employees, and a thriving health care ecosystem that delivers accessible, high-quality, sustainable health care. As the CEO, Rivera has developed a broad range of solutions and services for the entire local health care system that includes the New Orleans Veterans medical center, a tertiary care regional referral center, a wide range of primary and mental health care and specialty care at seven community based outpatient clinics. His portfolio includes partnerships with over 48 different medical education programs from Tulane University and Louisiana State University medical schools and associated health trainees from 43 different affiliates. In addition, he works to increase the bioscience corridor of the city of New Orleans by managing a thriving research and development program recognized nationally.
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| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 591 |
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| FTE Employees on Payroll | NA |
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| FTE Interns & Residents | NA |
| Inpatient Days (Title V) | NA |
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| Inpatient Days (Title XVIII) | NA |
| Inpatient Days (Title XIX) | NA |
| Total Inpatient Days | NA |
| Bed Count | NA |
| Available Bed Days | NA |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | NA |
| Discharges (Title XIX) | NA |
| Total Discharges | NA |
| Inpatient Days (Title V; Adults & Peds) | NA |
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| Inpatient Days (Title XVIII; Adults & Peds) | NA |
| Inpatient Days (Title XIX; Adults & Peds) | NA |
| Total Inpatient Days (Adults & Peds) | NA |
| Bed Count (Adults & Peds) | NA |
| Available Bed Days (Adults & Peds) | NA |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | NA |
| Discharges (Title XIX; Adults & Peds) | NA |
| Total Discharges (Adults & Peds) | NA |
| Care Quality Stengths | Overall patient satisfaction is overall very high. Patients report that nurse communication is excellent. Patients were very positive about the quiet atmosphere of the hospital. |
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| Care Quality Concerns | Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. |
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| Percent of Patients Who Definitely Recommend the Hospital | 84% |
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| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | |
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| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | Better Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | Better Than National Average |
| Mortality Group – Death Rate for Stroke Patients | |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | NA |
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| Readmission Score Hospital Return Days for Heart Attack Patients | 25 |
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| Readmission Score Hospital Return Days for Heart Failure Patients | -9.6 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 30.9 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Not Available |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Not Available |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.2 |
| Readmission Score Rate of Readmission for CABG | Not Available |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 20.4 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 18.9 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | Not Available |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 15.2 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 17.6 |
| Readmission Group Hospital Return Days for Heart Attack Patients | More Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | More Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | Not Available |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Not Available |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | Not Available |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | Number of Cases Too Small |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | NA |
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| CAUTI SIR (Standardized Infection Ratio) | NA |
| SSI SIR (Standardized Infection Ratio) | NA |
| CDI SIR (Standardized Infection Ratio) | NA |
| MRSA SIR (Standardized Infection Ratio) | NA |
| Fiscal Year Begin | NA |
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| Fiscal Year End | NA |
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| EHR | VistA/CPRS |
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| EHR Version | VistA/CPRS |
| EHR is Changing | No |
| ERP | Unknown |
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| ERP Version | NA |
| EHR is Changing | No |