AdventHealth Lake Wales

AdventHealth Lake Wales, located at 410 S 11th St, Lake Wales, FL, is your community's trusted source for compassionate, quality health care. As a non-profit hospital with 118 beds, we are committed to providing whole-person care that focuses on your physical, mental, and spiritual well-being. Our expert team offers a wide range of services, including 24/7 emergency care, surgery, imaging, rehabilitation, and specialized wound care, including hyperbaric oxygen therapy. With advanced technology and a dedication to healing, AdventHealth Lake Wales is here to help you feel whole.

Identifiers

Hospital Name AdventHealth Lake Wales
Facility ID 100099

Location

Address 410 S 11TH ST
City/Town Lake Wales
State FL
ZIP Code 33853
County/Parish POLK

Health System

Health System AdventHealth
Health System Website Domain adventhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 8772
Health System Hospital Locations Colorado, Florida, Georgia, Kansas, Kentucky, North Carolina, Texas and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details AdventHealth
Emergency Services Yes

Royce Brown

President and Chief Executive Officer

Joined AdventHealth in 2005 and served in various leadership roles, including executive director of practice operations for AdventHealth Medical Group's (AHMG) urology, pediatric cardiac surgery and pediatric cardiology service lines. Most recently served as vice president of operations for AdventHealth North Pinellas. Has a bachelor's in mass communications and public relations with a minor in business administration from Southern Adventist University. He has a master's degree in health administration from Webster University. Assumed leadership as President and CEO on Monday (as of a May 24, 2021 article).

Kami Harmeling

Vice President of Finance

Kami Harmeling is the Vice President of Finance at AdventHealth Lake Wales.

Angela Alfaro

Associate Chief Medical Officer

Angela Alfaro is the Associate Chief Medical Officer at AdventHealth Lake Wales. She is described as an empathetic and skilled physician with 20 years of medical experience. She has experience in diagnosing disease causes, symptoms, and likely progression based on patient histories, examinations, and diagnostic testing.

Jewels Stark

Vice President and Chief Nursing Officer

Jewels Stark is the Vice President and Chief Nursing Officer at AdventHealth Lake Wales, effective April 21, 2024. Before this role, she was the AVP of Nursing Services at AdventHealth Sebring, where she collaborated with nursing leaders to improve resource utilization, patient flow, and staffing. During her time at AdventHealth Sebring, the hospital achieved multiple Leapfrog "A" Hospital safety grades and was recognized by Healthgrades as a top 100 hospital in America for coronary intervention. She also served as the Director of Med/Surg Nursing at AdventHealth Celebration for over two years. Jewels has both a Master's of Business Administration and Management and a Master's of Health Care Administration and Management from the University.

Jacob Cook

Executive Director of Operations

Jacob Cook is the Executive Director of Operations at AdventHealth Lake Wales.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 118

Staffing & Personnel

FTE Employees on Payroll 378.14
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2698
Inpatient Days (Title XIX) 240
Total Inpatient Days 13259
Bed Count 142
Available Bed Days 51830
Discharges (Title V) NA
Discharges (Title XVIII) 652
Discharges (Title XIX) 43
Total Discharges 3134

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2444
Inpatient Days (Title XIX; Adults & Peds) 166
Total Inpatient Days (Adults & Peds) 12006
Bed Count (Adults & Peds) 134
Available Bed Days (Adults & Peds) 48910
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 652
Discharges (Title XIX; Adults & Peds) 43
Total Discharges (Adults & Peds) 3134

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 128

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 12
Readmission Score Hospital Return Days for Pneumonia Patients 50.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.8
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 0.544
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.355
MRSA SIR (Standardized Infection Ratio) 2.122

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,394
Bad Debt Expense $9,827
Uncompensated Care Cost $5,499
Total Uncompensated Care $11,239

Operating Expenses ($ thousands)

Total Salaries $34,557
Overhead Expenses (Non-Salary) $54,051
Depreciation Expense $3,908
Total Operating Costs $76,024

Charges ($ thousands)

Inpatient Charges $316,013
Outpatient Charges $422,439
Total Patient Charges $738,452

Wage-Related Details ($ thousands)

Core Wage Costs $6,060
Wage Costs (RHC/FQHC)
Adjusted Salaries $30,210
Contract Labor (Patient Care) $732
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-466
Short-Term Investments
Notes Receivable
Accounts Receivable $19,221
Allowance for Doubtful Accounts $-6,156
Inventory $1,846
Prepaid Expenses $2,194
Other Current Assets $4,039
Total Current Assets $21,687

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,010
Land Improvements Value
Building Value $23,942
Leasehold Improvements
Fixed Equipment Value $1,646
Major Movable Equipment $11,255
Minor Depreciable Equipment
Health IT Assets $3,120
Total Fixed Assets $27,765

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $49,452

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,368
Salaries & Wages Payable $38
Payroll Taxes Payable
Short-Term Debt $2,423
Deferred Revenue
Other Current Liabilities $3,928
Total Current Liabilities $13,353

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $15,854
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $2,277
Total Long-Term Liabilities $18,131
Total Liabilities $31,484

Balance Sheet – Equity ($ thousands)

General Fund Balance $17,968
Total Fund Balances $17,968
Total Liabilities & Equity $49,452

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,410
DRG (Post-Oct 1) $4,139
Outlier Payments
DSH Adjustment $161
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $315,932
Outpatient Revenue $422,520
Total Patient Revenue $738,452
Contractual Allowances & Discounts $651,025
Net Patient Revenue $87,427
Total Operating Expenses $88,608
Net Service Income $-1,181
Other Income $1,106
Total Income $-75
Other Expenses
Net Income $-75

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,732
Medicaid Charges $130,806
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing Yes--In Process of Replacing