Sherman Oaks Hospital

Sherman Oaks Hospital, located at 4929 Van Nuys Blvd in Sherman Oaks, CA, is a 153-bed acute care facility dedicated to providing advanced technology and compassionate care. As a member of Prime Healthcare Foundation, the hospital is committed to serving the San Fernando Valley and Los Angeles County with a wide spectrum of medical and surgical services. Nationally recognized for quality, including being named a "100 Top Hospital," Sherman Oaks Hospital offers 24/7 emergency care, award-winning heart and stroke care, imaging services, and a multi-specialty clinic to ensure a smooth transition from hospital to home. Our dedicated team of clinical professionals utilizes an interdisciplinary approach to deliver personalized, patient-centered care.

Identifiers

Hospital Name Sherman Oaks Hospital
Facility ID 050755

Location

Address 4929 VAN NUYS BLVD
City/Town Sherman Oaks
State CA
ZIP Code 91403
County/Parish LOS ANGELES

Health System

Health System Prime Healthcare
Health System Website Domain primehealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 46
Health System Total Beds 9912
Health System Hospital Locations Alabama, California, Georgia, Illinois, Indiana, Kansas, Michigan, Missouri, New Jersey, Nevada, Ohio, Pennsylvania, Rhode Island and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Prime Healthcare
Emergency Services Yes

Sunny Bhatia, M.D.

Chair of the Board / Chief Medical Officer

Dr. Sunny Bhatia is the President and Chief Medical Officer of Prime Healthcare and CEO of Prime Healthcare Region I. He also serves as Chief Medical Officer at Sherman Oaks Hospital. He is a quadruple board-certified interventional cardiologist. Under his leadership, Sherman Oaks Hospital has been recognized multiple times as a “100 Top Hospital”. He joined Prime Healthcare in 2011 as Chief Medical Officer at Sherman Oaks Hospital and Encino Hospital Medical Center. He is a Fellow of the American College of Cardiology, Society for Cardiac Angiography and Interventions, and American College of Healthcare Executives.

EM V. Garcia

Vice-Chair of the Board / Chief Executive Officer

EM V. Garcia serves as the Chief Executive Officer of Encino Hospital Medical Center and Sherman Oaks Hospital under Prime Healthcare. He is a nursing professoriate and nurse practitioner with multiple post-doctoral, doctoral, and graduate degrees and various certifications. He oversees hospital operations, manages profit and loss, integrates strategic plans, and fosters collaboration. He has been recognized among Community Hospital CEOs to Know.

Roland L. Santos

Chief Nursing Officer

Roland L. Santos is the Chief Nursing Officer (CNO) of Encino Hospital Medical Center and Sherman Oaks Hospital. He oversees the clinical and administrative operations of both hospitals, fosters collaboration between clinical departments, and provides management and oversight for various nursing departments. He also leads the development of high-quality, cost-effective, and integrated clinical programs. He is the current President of the Philippine Nurses Association of Southern California.

J. Nathan Rubin, M.D.

Chief of Staff

Rick Mahalingam

Regional Chief Financial Officer

Jason Greenspan, M.D.

Member-at-Large / Associate Director of Emergency Services

Dr. Jason Greenspan is a Member-at-Large on the Governing Board and the Associate Director of Emergency Services at Sherman Oaks Hospital. He is an emergency medicine specialist with over 25 years of experience. He received his Bachelor's degree from the University of California, Berkeley, and his MD from the University of Southern California, completing his residency in Emergency Medicine at LAC+USC Medical Center where he was Chief Resident.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 153

Staffing & Personnel

FTE Employees on Payroll 422.56
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7948
Inpatient Days (Title XIX) 2449
Total Inpatient Days 18830
Bed Count 112
Available Bed Days 40880
Discharges (Title V) NA
Discharges (Title XVIII) 1646
Discharges (Title XIX) 292
Total Discharges 3794

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6935
Inpatient Days (Title XIX; Adults & Peds) 2162
Total Inpatient Days (Adults & Peds) 16516
Bed Count (Adults & Peds) 96
Available Bed Days (Adults & Peds) 35040
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1646
Discharges (Title XIX; Adults & Peds) 292
Total Discharges (Adults & Peds) 3794

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported challenges with communication about thei discharge and follow up instructions. Patients reported significant challenges with transitions between departments in the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 51%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 156

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 40.1
Readmission Score Hospital Return Days for Heart Failure Patients 72.9
Readmission Score Hospital Return Days for Pneumonia Patients 46.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.7
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 22.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $45
Bad Debt Expense $7,960
Uncompensated Care Cost $1,624
Total Uncompensated Care $1,624

Operating Expenses ($ thousands)

Total Salaries $37,519
Overhead Expenses (Non-Salary) $52,070
Depreciation Expense $3,564
Total Operating Costs $77,179

Charges ($ thousands)

Inpatient Charges $338,726
Outpatient Charges $87,139
Total Patient Charges $425,866

Wage-Related Details ($ thousands)

Core Wage Costs $5,859
Wage Costs (RHC/FQHC)
Adjusted Salaries $37,519
Contract Labor (Patient Care) $383
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3,018
Short-Term Investments
Notes Receivable
Accounts Receivable $134,743
Allowance for Doubtful Accounts $-117,680
Inventory $1,158
Prepaid Expenses $540
Other Current Assets $138
Total Current Assets $36,933

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,803
Land Improvements Value
Building Value $50,670
Leasehold Improvements
Fixed Equipment Value $349
Major Movable Equipment $21,680
Minor Depreciable Equipment $1,827
Health IT Assets
Total Fixed Assets $42,711

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,933
Total Other Assets $3,933
Total Assets $83,576

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,392
Salaries & Wages Payable $3,358
Payroll Taxes Payable $600
Short-Term Debt
Deferred Revenue
Other Current Liabilities $12,326
Total Current Liabilities $18,676

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $-94,287
Total Long-Term Liabilities $-94,287
Total Liabilities $-75,611

Balance Sheet – Equity ($ thousands)

General Fund Balance $159,187
Total Fund Balances $159,187
Total Liabilities & Equity $83,576

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $15,740
DRG (Post-Oct 1) $6,163
Outlier Payments
DSH Adjustment $2,232
Eligible DSH % $0
Simulated MC Payments $4,622
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $341,023
Outpatient Revenue $84,842
Total Patient Revenue $425,866
Contractual Allowances & Discounts $332,584
Net Patient Revenue $93,282
Total Operating Expenses $89,589
Net Service Income $3,693
Other Income $2,169
Total Income $5,862
Other Expenses
Net Income $5,862

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $26,360
Medicaid Charges $138,082
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No