Good Samaritan Medical Center

Good Samaritan Medical Center, located at 235 North Pearl Street in Brockton, MA, is an award-winning, 224-bed acute-care community hospital dedicated to providing expert care close to home. As a member of the Boston Medical Center Health System, we offer comprehensive, person-centered care across more than 50 specialties, including Centers of Excellence in orthopedics, trauma care, and cardiology. Good Samaritan is also a Massachusetts Department of Public Health-designated Stroke Center and the region's only Level III Trauma Center. We are committed to improving the health and well-being of our community through compassionate care and innovative healthcare solutions.

Identifiers

Hospital Name Good Samaritan Medical Center
Facility ID 220111

Location

Address 235 NORTH PEARL STREET
City/Town Brockton
State MA
ZIP Code 2301
County/Parish PLYMOUTH

Health System

Health System BMC Health System
Health System Website Domain bmc.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 984
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Boston Medical Center Health System
Emergency Services Yes

Matthew Hesketh

President, Boston Medical Center – South

Matthew Hesketh oversees the strategy and operations of Boston Medical Center – South, helping to ensure the organization delivers high-quality care, innovative services, operational excellence, and community commitment. Prior to this role, Hesketh served as the hospital's chief operating officer, vice president of operations, and director of quality and patient safety. He has also held positions at Morton Hospital and Carney Hospital.

Matthew Cotti

Chief Financial Officer, Boston Medical Center – South

Kenneth Lawson, MD, FACEP

Chief Medical Officer, Boston Medical Center – South

Melody O'Keefe, MSN, RN, NEA-BC, CEN

VP of Patient Care Services, Chief Nursing Officer, Boston Medical Center – South

Richard Tetrault, MS

Chief Operating Officer, Boston Medical Center – South

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 231

Staffing & Personnel

FTE Employees on Payroll 1112.39
FTE Interns & Residents 5.99

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 23383
Inpatient Days (Title XIX) 8101
Total Inpatient Days 58991
Bed Count 208
Available Bed Days 75920
Discharges (Title V) NA
Discharges (Title XVIII) 4975
Discharges (Title XIX) 1496
Total Discharges 12778

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 21283
Inpatient Days (Title XIX; Adults & Peds) 8101
Total Inpatient Days (Adults & Peds) 51825
Bed Count (Adults & Peds) 190
Available Bed Days (Adults & Peds) 69350
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4975
Discharges (Title XIX; Adults & Peds) 1496
Total Discharges (Adults & Peds) 12778

Quality Summary

Care Quality Stengths Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients reported significant challenges with transitions between departments in the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 46%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 349

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 10.5
Readmission Score Hospital Return Days for Heart Failure Patients 27.4
Readmission Score Hospital Return Days for Pneumonia Patients 28.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.217
CAUTI SIR (Standardized Infection Ratio) 0.958
SSI SIR (Standardized Infection Ratio) 0.137
CDI SIR (Standardized Infection Ratio) 0.256
MRSA SIR (Standardized Infection Ratio) 1.128

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,249
Bad Debt Expense $4,629
Uncompensated Care Cost $4,159
Total Uncompensated Care $14,817

Operating Expenses ($ thousands)

Total Salaries $104,869
Overhead Expenses (Non-Salary) $173,144
Depreciation Expense $10,187
Total Operating Costs $267,596

Charges ($ thousands)

Inpatient Charges $346,505
Outpatient Charges $261,479
Total Patient Charges $607,984

Wage-Related Details ($ thousands)

Core Wage Costs $27,941
Wage Costs (RHC/FQHC)
Adjusted Salaries $104,819
Contract Labor (Patient Care) $6,799
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $118
Short-Term Investments
Notes Receivable
Accounts Receivable $39,450
Allowance for Doubtful Accounts
Inventory $3,456
Prepaid Expenses $420
Other Current Assets $-42
Total Current Assets $329,865

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $778
Leasehold Improvements $7,449
Fixed Equipment Value $127,046
Major Movable Equipment $35,016
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $131,302

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $38,580
Other Assets $1,012
Total Other Assets $39,592
Total Assets $500,759

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $-77,010
Salaries & Wages Payable $9,847
Payroll Taxes Payable
Short-Term Debt $529
Deferred Revenue
Other Current Liabilities $1,037
Total Current Liabilities $-65,598

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $227,285
Total Long-Term Liabilities $227,285
Total Liabilities $161,688

Balance Sheet – Equity ($ thousands)

General Fund Balance $339,071
Total Fund Balances $339,071
Total Liabilities & Equity $500,759

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $42,169
DRG (Post-Oct 1) $16,025
Outlier Payments
DSH Adjustment $1,679
Eligible DSH % $0
Simulated MC Payments $28,266
Total IME Payments $725

Revenue & Income Statement ($ thousands)

Inpatient Revenue $352,493
Outpatient Revenue $261,479
Total Patient Revenue $613,972
Contractual Allowances & Discounts $313,774
Net Patient Revenue $300,198
Total Operating Expenses $278,013
Net Service Income $22,186
Other Income $21,055
Total Income $43,241
Other Expenses
Net Income $43,241

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $36,668
Medicaid Charges $108,256
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No