Willis-Knighton Medical Center

Willis-Knighton Medical Center, located at 2600 Greenwood Road in Shreveport, LA, is a flagship hospital and a major tertiary care facility. Conveniently situated just off I-20, this location is home to several institutes, including the Willis Knighton Cancer Center, Heart & Vascular Institute, and the John C. McDonald Transplant Center. As a leading healthcare provider, Willis-Knighton Medical Center is committed to delivering advanced medical care and innovative treatments. With a focus on patient-centered service, the medical center integrates cutting-edge technology and a compassionate approach to achieve the best possible outcomes. Experience comprehensive and specialized care at Willis-Knighton Medical Center, where your health and well-being are our top priorities.

Identifiers

Hospital Name Willis-Knighton Medical Center
Facility ID 190111

Location

Address 2600 GREENWOOD ROAD
City/Town Shreveport
State LA
ZIP Code 71103
County/Parish CADDO

Health System

Health System Independent
Health System Website Domain wkhs.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 949
Health System Hospital Locations Louisiana

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Willis-Knighton Health System
Emergency Services Yes

No leaders were identified on Willis-Knighton Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 949

Staffing & Personnel

FTE Employees on Payroll 4515.71
FTE Interns & Residents 19.53

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 53745
Inpatient Days (Title XIX) 1528
Total Inpatient Days 162052
Bed Count 686
Available Bed Days 250390
Discharges (Title V) NA
Discharges (Title XVIII) 9687
Discharges (Title XIX) 204
Total Discharges 35272

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 48325
Inpatient Days (Title XIX; Adults & Peds) 1081
Total Inpatient Days (Adults & Peds) 127142
Bed Count (Adults & Peds) 555
Available Bed Days (Adults & Peds) 202575
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 9687
Discharges (Title XIX; Adults & Peds) 204
Total Discharges (Adults & Peds) 35272

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 180

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 18
Readmission Score Hospital Return Days for Heart Failure Patients -6.9
Readmission Score Hospital Return Days for Pneumonia Patients 8.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.3
Readmission Score Rate of Readmission for CABG 11.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 16.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.998
CAUTI SIR (Standardized Infection Ratio) 0.474
SSI SIR (Standardized Infection Ratio) 0.704
CDI SIR (Standardized Infection Ratio) 0.880
MRSA SIR (Standardized Infection Ratio) 1.087

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,570
Bad Debt Expense $31,476
Uncompensated Care Cost $12,752
Total Uncompensated Care $12,752

Operating Expenses ($ thousands)

Total Salaries $349,589
Overhead Expenses (Non-Salary) $597,220
Depreciation Expense $50,316
Total Operating Costs $798,436

Charges ($ thousands)

Inpatient Charges $1,699,831
Outpatient Charges $1,961,488
Total Patient Charges $3,661,319

Wage-Related Details ($ thousands)

Core Wage Costs $74,226
Wage Costs (RHC/FQHC)
Adjusted Salaries $351,351
Contract Labor (Patient Care) $19,868
Wage Costs (Part A Teaching) $8
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,020,030
Short-Term Investments $-158
Notes Receivable $2,836
Accounts Receivable $753,793
Allowance for Doubtful Accounts $-509,498
Inventory $27,346
Prepaid Expenses $15,470
Other Current Assets
Total Current Assets $1,402,942

Balance Sheet – Fixed Assets ($ thousands)

Land Value $56,004
Land Improvements Value $34,622
Building Value $754,772
Leasehold Improvements $650
Fixed Equipment Value
Major Movable Equipment $459,101
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $440,020

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $9,718
Other Assets $7,026
Total Other Assets $16,744
Total Assets $1,859,706

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $51,265
Salaries & Wages Payable $-132,482
Payroll Taxes Payable $-1,614
Short-Term Debt $40,181
Deferred Revenue
Other Current Liabilities $750,916
Total Current Liabilities $708,265

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $708,265

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,147,549
Total Fund Balances $1,151,441
Total Liabilities & Equity $1,859,706

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $93,800
Outlier Payments
DSH Adjustment $3,947
Eligible DSH % $0
Simulated MC Payments $63,926
Total IME Payments $1,044

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,748,182
Outpatient Revenue $2,000,460
Total Patient Revenue $3,748,642
Contractual Allowances & Discounts $2,731,693
Net Patient Revenue $1,016,949
Total Operating Expenses $946,809
Net Service Income $70,140
Other Income $-199,256
Total Income $-129,116
Other Expenses
Net Income $-129,116

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $176,582
Medicaid Charges $635,758
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No