University Medical Center

Located in Lubbock, Texas, University Medical Center (UMC) at 602 Indiana Avenue is a leading 500-bed, non-profit public hospital and the primary teaching hospital for Texas Tech University Health Sciences Center (TTUHSC). As the region's first Level 1 Trauma Center and home to the Timothy J. Harnar Burn Center, UMC offers advanced care and comprehensive services, including a dedicated Children's Unit as part of the Children's Miracle Network. UMC is also recognized as the first Magnet Status hospital in West Texas, reflecting a commitment to excellence and a passion for serving patients and the community. Additionally, UMC's 911 Emergency Medical Service serves over 300,000 people.

Identifiers

Hospital Name University Medical Center
Facility ID 450686

Location

Address 602 INDIANA AVENUE
City/Town Lubbock
State TX
ZIP Code 79415
County/Parish LUBBOCK

Health System

Health System Independent
Health System Website Domain umchealthsystem.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 505
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details UMC Health System
Emergency Services Yes

Mark Funderburk

President and Chief Executive Officer

MBA, RHIA, FACHE

Phillip Waldmann

Executive Vice President of Operations and Chief Operating Officer

MBA

Nick Skeen

Executive Vice President, Service Line Development and Chief Operating Officer

MBA

Tammy Williams

Executive Vice President and Chief Nursing Officer

DNP, RN

Jeff Dane

Executive Vice President, Administrator and Chief Financial Officer

MBA, CPA

Bill Eubanks

Executive Vice President and Chief Information and Digital Officer

MBA, CHCIO, CDH-E

Mike Ragain

Executive Vice President and Chief Medical Officer

MD, MSEd, FAAFP

Brian Payne

Chief Medical Officer, UMC Children's Hospital

MD

Kristi Duske

Senior Vice President and Chief Legal Officer

JD

Steven Maddux

Senior Vice President, Finance

MSA, CPA

Brent King

Senior Vice President and Chief Business Development Officer

MBA, FACHE

Jeff Hill

Senior Vice President, Support Services and Government Relations

PT, MPT, MBA, FACHE

Bobbye Hrncirik

Senior Vice President, Supplemental Funding Programs and Government Relations

BA

Shane Terrell

Senior Vice President, IT Operations

BS, CAL-O

Heather Martinez

Senior Vice President, ICU Services

MSN, RN

Betty Cornell

Senior Vice President, Med-Surg Services

MSN, RN, NE-BC

Allan Haynes

Vice President, Medical Staff Affairs & Medical Director

MD, FACs

John Lowe

Vice President, Support Services

PT, MBA, FACHE

Jill Shanklin

Vice President, Nursing Excellence

MSN, RNC-OB

Amanda Tijerina

Vice President, Quality

MBA, MT, ASCP

Adonica Hall

Vice President, Patient Care Services, Surgery & Trauma

DNP, RN, CNOR

Aaron Davis

Vice President & Chief Experience Officer

MSHA, FACHE, CPXP

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 505

Staffing & Personnel

FTE Employees on Payroll 4190.3
FTE Interns & Residents 240.6

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 19204
Inpatient Days (Title XIX) 3703
Total Inpatient Days 121959
Bed Count 450
Available Bed Days 170672
Discharges (Title V) NA
Discharges (Title XVIII) 3319
Discharges (Title XIX) 574
Total Discharges 23260

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10424
Inpatient Days (Title XIX; Adults & Peds) 1266
Total Inpatient Days (Adults & Peds) 61946
Bed Count (Adults & Peds) 255
Available Bed Days (Adults & Peds) 102096
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3319
Discharges (Title XIX; Adults & Peds) 574
Total Discharges (Adults & Peds) 23260

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 78%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 275

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 18.4
Readmission Score Hospital Return Days for Heart Failure Patients 33.6
Readmission Score Hospital Return Days for Pneumonia Patients -0.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.5
Readmission Score Rate of Readmission for CABG 10.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.178
CAUTI SIR (Standardized Infection Ratio) 0.398
SSI SIR (Standardized Infection Ratio) 0.400
CDI SIR (Standardized Infection Ratio) 0.405
MRSA SIR (Standardized Infection Ratio) 0.840

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $95,636
Bad Debt Expense $25,165
Uncompensated Care Cost $100,573
Total Uncompensated Care $102,496

Operating Expenses ($ thousands)

Total Salaries $330,009
Overhead Expenses (Non-Salary) $507,940
Depreciation Expense $40,830
Total Operating Costs $657,354

Charges ($ thousands)

Inpatient Charges $1,898,884
Outpatient Charges $1,710,666
Total Patient Charges $3,609,550

Wage-Related Details ($ thousands)

Core Wage Costs $53,901
Wage Costs (RHC/FQHC)
Adjusted Salaries $330,009
Contract Labor (Patient Care) $37,560
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $274,859
Short-Term Investments
Notes Receivable
Accounts Receivable $381,646
Allowance for Doubtful Accounts $-281,479
Inventory $20,667
Prepaid Expenses $14,430
Other Current Assets $76,027
Total Current Assets $486,150

Balance Sheet – Fixed Assets ($ thousands)

Land Value $19,706
Land Improvements Value $12,789
Building Value $458,928
Leasehold Improvements
Fixed Equipment Value $51,011
Major Movable Equipment $278,972
Minor Depreciable Equipment
Health IT Assets $7,140
Total Fixed Assets $384,469

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $196,566
Other Assets $17,885
Total Other Assets $214,451
Total Assets $1,085,069

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $33,374
Salaries & Wages Payable $25,933
Payroll Taxes Payable $694
Short-Term Debt
Deferred Revenue $5,173
Other Current Liabilities $10,692
Total Current Liabilities $75,865

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $6,825
Total Long-Term Liabilities $6,825
Total Liabilities $82,690

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,002,379
Total Fund Balances $1,002,379
Total Liabilities & Equity $1,085,069

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $29,136
DRG (Post-Oct 1) $9,901
Outlier Payments
DSH Adjustment $3,077
Eligible DSH % $0
Simulated MC Payments $34,401
Total IME Payments $7,819

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,992,512
Outpatient Revenue $1,735,823
Total Patient Revenue $3,728,334
Contractual Allowances & Discounts $3,102,142
Net Patient Revenue $626,192
Total Operating Expenses $837,948
Net Service Income $-211,756
Other Income $279,698
Total Income $67,942
Other Expenses
Net Income $67,942

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $73,781
Medicaid Charges $606,232
Net CHIP Revenue $619
CHIP Charges $5,385

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No