Carilion New River Valley Medical Center

Carilion New River Valley Medical Center, located at 2900 Lamb Circle in Christiansburg, VA, is the leading healthcare provider in the New River Valley. We serve southwest Virginia communities with patient-focused physicians and services, prioritizing quality care and safety. As a Level III Trauma Center with 146 beds, we provide access to over 50 specialists, including cardiology, obstetrics and gynecology, and vascular surgery. The medical center also houses the Saint Albans Hospital for Psychiatry and Behavioral Medicine, offering comprehensive mental health services.

Identifiers

Hospital Name Carilion New River Valley Medical Center
Facility ID 490042

Location

Address 2900 LAMB CIRCLE
City/Town Christiansburg
State VA
ZIP Code 24073
County/Parish MONTGOMERY

Health System

Health System Carilion Clinic
Health System Website Domain carilionclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 6
Health System Total Beds 1223
Health System Hospital Locations Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Carilion Clinic
Emergency Services Yes

William J. (Bill) Flattery

CEO, Carilion New River Valley Medical Center, Vice President, Carilion Clinic Western Region, Secretary/Treasurer, Hospital Vice President

Administrator of Carilion New River Valley Hospital.

J. Thomas (Tom) Ryan, M.D.

Chair, Carilion New River Valley Medical Center Board of Directors

NA

Diane S. Akers

Vice Chair, Carilion New River Valley Medical Center Board of Directors

NA

Eric Stanley, M.D.

President, Medical Staff

NA

Shyam Odeti, MD

Chief Medical Officer for Carilion Medical Center and Carilion New River Valley Medical Center

Responsible for quality improvement, patient safety, driving efficiency, patient experience, physician engagement, enhancing patient access, care utilization and care integration at the two facilities.

Kristi Hall, D.N.P

Senior Director of Nursing at Carilion NRV Medical Center

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 146

Staffing & Personnel

FTE Employees on Payroll 1025.87
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10244
Inpatient Days (Title XIX) 1062
Total Inpatient Days 28952
Bed Count 94
Available Bed Days 34310
Discharges (Title V) NA
Discharges (Title XVIII) 1805
Discharges (Title XIX) 132
Total Discharges 6735

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9205
Inpatient Days (Title XIX; Adults & Peds) 687
Total Inpatient Days (Adults & Peds) 23430
Bed Count (Adults & Peds) 82
Available Bed Days (Adults & Peds) 29930
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1805
Discharges (Title XIX; Adults & Peds) 132
Total Discharges (Adults & Peds) 6735

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 242

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -19.7
Readmission Score Hospital Return Days for Heart Failure Patients 15.5
Readmission Score Hospital Return Days for Pneumonia Patients 2.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 10.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.3
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.474
CAUTI SIR (Standardized Infection Ratio) 1.224
SSI SIR (Standardized Infection Ratio) 0.269
CDI SIR (Standardized Infection Ratio) 0.632
MRSA SIR (Standardized Infection Ratio) 1.487

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,443
Bad Debt Expense $13,910
Uncompensated Care Cost $5,748
Total Uncompensated Care $5,748

Operating Expenses ($ thousands)

Total Salaries $70,412
Overhead Expenses (Non-Salary) $192,101
Depreciation Expense $8,936
Total Operating Costs $201,842

Charges ($ thousands)

Inpatient Charges $316,885
Outpatient Charges $550,901
Total Patient Charges $867,785

Wage-Related Details ($ thousands)

Core Wage Costs $18,276
Wage Costs (RHC/FQHC)
Adjusted Salaries $70,412
Contract Labor (Patient Care) $12,279
Wage Costs (Part A Teaching) $42
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5
Short-Term Investments
Notes Receivable
Accounts Receivable $136,026
Allowance for Doubtful Accounts $-93,678
Inventory $1,165
Prepaid Expenses $2,565
Other Current Assets $1,050
Total Current Assets $49,888

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,507
Land Improvements Value $3,248
Building Value $110,518
Leasehold Improvements $258
Fixed Equipment Value $1,795
Major Movable Equipment $98,888
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $58,939

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $51,167
Other Assets $270,503
Total Other Assets $321,670
Total Assets $430,497

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $8,547
Salaries & Wages Payable $6,168
Payroll Taxes Payable $2,052
Short-Term Debt $68
Deferred Revenue
Other Current Liabilities $7,161
Total Current Liabilities $35,805

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $57,625
Total Long-Term Liabilities $57,625
Total Liabilities $93,430

Balance Sheet – Equity ($ thousands)

General Fund Balance $337,067
Total Fund Balances $337,067
Total Liabilities & Equity $430,497

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $16,989
Outlier Payments
DSH Adjustment $236
Eligible DSH % $0
Simulated MC Payments $11,189
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $325,959
Outpatient Revenue $582,368
Total Patient Revenue $908,327
Contractual Allowances & Discounts $647,007
Net Patient Revenue $261,320
Total Operating Expenses $262,513
Net Service Income $-1,193
Other Income $26,886
Total Income $25,693
Other Expenses $849
Net Income $24,844

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,332
Medicaid Charges $128,078
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No