Cleveland Clinic Avon Hospital at Richard E. Jacobs Campus

Experience state-of-the-art healthcare at Cleveland Clinic Avon Hospital, located on the Richard E. Jacobs Campus. Our 126-bed facility provides comprehensive inpatient and outpatient services, including a 24/7 emergency department, intensive care unit, and cardiac catheterization lab. We are dedicated to delivering exceptional, patient-centered care to the communities of Avon, Lorain County, and beyond. As a Magnet®-designated hospital, we are committed to nursing excellence and continuously improving the health and well-being of our patients. Choose Cleveland Clinic Avon Hospital for world-class care, closer to home.

Identifiers

Hospital Name Cleveland Clinic Avon Hospital at Richard E. Jacobs Campus
Facility ID 360364

Location

Address 33300 CLEVELAND CLINIC BLVD
City/Town Avon
State OH
ZIP Code 44011
County/Parish LORAIN

Health System

Health System Cleveland Clinic
Health System Website Domain clevelandclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 5871
Health System Hospital Locations Florida and Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Cleveland Clinic
Emergency Services Yes

Rebecca Starck, MD

President, Cleveland Clinic Avon Hospital

Appointed in this role in 2014 to oversee planning, transition and activation of the new hospital that opened in 2016. Responsible for ongoing oversight of quality, safety, hospital operations and clinical service line development. Earlier that year, she was named an associate medical director on Cleveland Clinic's Regional Administrative Team. She has served as chair of the Clinic's Regional Ob/Gyn department since 2010. Under her leadership, Cleveland Clinic's Avon Women's Health Associates was established in 2005, and she was later appointed to the Cleveland Clinic staff in the Ob/Gyn & Women's Health Institute in 2010. Starck began practicing at Fairview Hospital in 1999. Graduated from the University of Michigan Medical School and completed her residency training at William Beaumont Hospital in Royal Oak, Michigan.

Marcia Ballinger, PhD

Chair, Cleveland Clinic Avon Hospital Board of Trustees

President, Lorain County Community College. First Elected to Cleveland Clinic Avon Hospital Board in 2023. Elected Chair: 2025. Served as Vice Chair: 2024. Member, Cleveland Clinic Ohio Regional Hospitals and Boards of Directors: 2025 - Present.

Amy Devine Cherrstrom, CPA

Vice Chair, Cleveland Clinic Avon Hospital Board of Trustees

Global Innovation Program Manager Oracle. First Elected to Cleveland Clinic Avon Hospital Board in 2016. Elected Vice Chair: 2021.

Loree W. Connors, CPA

Trustee, Cleveland Clinic Avon Hospital Board of Trustees

Director Family Office, Board Member and Retired Chief Financial Officer, Vita-Mix Corporation. First Elected to Cleveland Clinic Avon Hospital Board in 2016. Chair: 2021 - 2024. Vice Chair: 2018 - 2021. Member, Cleveland Clinic Ohio Regional Hospitals and Boards of Directors: 2021 - 2024.

Jorge Guzman, MD

Trustee, Cleveland Clinic Avon Hospital Board of Trustees

Executive Vice President and President, Northeast Ohio Market Cleveland Clinic. First Elected to Cleveland Clinic Avon Hospital Board in 2024.

Henry J. Hilow, Esq.

Trustee, Cleveland Clinic Avon Hospital Board of Trustees

Attorney and Partner McGinty, Hilow & Spellacy Co., Ltd. First Elected to Cleveland Clinic Avon Hospital Board in 2016.

Jennifer S. Kelsch

Trustee, Cleveland Clinic Avon Hospital Board of Trustees

Founder and Owner JSK Solutions, Ltd. First Elected to Cleveland Clinic Avon Hospital Board in 2016.

R. Jason Oblander, Esq.

Trustee, Cleveland Clinic Avon Hospital Board of Trustees

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 126

Staffing & Personnel

FTE Employees on Payroll 661.38
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9296
Inpatient Days (Title XIX) 466
Total Inpatient Days 27901
Bed Count 126
Available Bed Days 45990
Discharges (Title V) NA
Discharges (Title XVIII) 2254
Discharges (Title XIX) 111
Total Discharges 6996

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8442
Inpatient Days (Title XIX; Adults & Peds) 400
Total Inpatient Days (Adults & Peds) 25076
Bed Count (Adults & Peds) 114
Available Bed Days (Adults & Peds) 41610
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2254
Discharges (Title XIX; Adults & Peds) 111
Total Discharges (Adults & Peds) 6996

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 81%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 227

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -10.9
Readmission Score Hospital Return Days for Pneumonia Patients -6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.445
CAUTI SIR (Standardized Infection Ratio) 0.400
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.393
MRSA SIR (Standardized Infection Ratio) 0.317

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,197
Bad Debt Expense $6,357
Uncompensated Care Cost $4,578
Total Uncompensated Care $10,337

Operating Expenses ($ thousands)

Total Salaries $52,335
Overhead Expenses (Non-Salary) $96,880
Depreciation Expense $14,094
Total Operating Costs $138,772

Charges ($ thousands)

Inpatient Charges $213,367
Outpatient Charges $445,159
Total Patient Charges $658,526

Wage-Related Details ($ thousands)

Core Wage Costs $14,118
Wage Costs (RHC/FQHC)
Adjusted Salaries $52,335
Contract Labor (Patient Care) $4,098
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-4,333
Short-Term Investments $935
Notes Receivable
Accounts Receivable $27,974
Allowance for Doubtful Accounts $-10,021
Inventory $3,300
Prepaid Expenses $91
Other Current Assets $-1,000
Total Current Assets $18,314

Balance Sheet – Fixed Assets ($ thousands)

Land Value $18,708
Land Improvements Value $6,359
Building Value $204,870
Leasehold Improvements
Fixed Equipment Value $958
Major Movable Equipment $35,829
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $149,903

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $283
Other Assets $1,324
Total Other Assets $1,607
Total Assets $169,825

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,235
Salaries & Wages Payable $4,432
Payroll Taxes Payable $119
Short-Term Debt
Deferred Revenue
Other Current Liabilities $5,133
Total Current Liabilities $13,919

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $81
Total Long-Term Liabilities $81
Total Liabilities $14,000

Balance Sheet – Equity ($ thousands)

General Fund Balance $155,825
Total Fund Balances $155,825
Total Liabilities & Equity $169,825

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $14,086
DRG (Post-Oct 1) $5,053
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments $19,069
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $215,182
Outpatient Revenue $447,572
Total Patient Revenue $662,754
Contractual Allowances & Discounts $484,426
Net Patient Revenue $178,328
Total Operating Expenses $149,214
Net Service Income $29,113
Other Income $4,856
Total Income $33,970
Other Expenses
Net Income $33,970

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $10,972
Medicaid Charges $76,821
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No