Middlesex Health

Middlesex Health, located at 28 Crescent St, Middletown, CT, is your premier choice for medical care. As a member of the Mayo Clinic Care Network, Middlesex Health is a not-for-profit Magnet hospital with 275 beds. With a mission to provide the safest, highest-quality care and the best experience possible, Middlesex Health includes Middlesex Hospital, two cancer center locations, three emergency departments, and two urgent care centers. Our network of primary care physicians and specialists is dedicated to meeting the needs of Middlesex County and the Connecticut shoreline communities through innovative technology.

Identifiers

Hospital Name Middlesex Health
Facility ID 070020

Location

Address 28 CRESCENT ST
City/Town Middletown
State CT
ZIP Code 6457
County/Parish MIDDLESEX

Health System

Health System Independent
Health System Website Domain middlesexhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 275
Health System Hospital Locations Connecticut

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Middlesex Health System
Emergency Services Yes

No leaders were identified on Middlesex Health's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 275

Staffing & Personnel

FTE Employees on Payroll 2132.52
FTE Interns & Residents 26.16

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 14557
Inpatient Days (Title XIX) 7224
Total Inpatient Days 46388
Bed Count 186
Available Bed Days 67890
Discharges (Title V) NA
Discharges (Title XVIII) 3089
Discharges (Title XIX) 1602
Total Discharges 9906

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12671
Inpatient Days (Title XIX; Adults & Peds) 5334
Total Inpatient Days (Adults & Peds) 37543
Bed Count (Adults & Peds) 162
Available Bed Days (Adults & Peds) 59130
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3089
Discharges (Title XIX; Adults & Peds) 1602
Total Discharges (Adults & Peds) 9906

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 176

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 7
Readmission Score Hospital Return Days for Pneumonia Patients 39.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.7
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,576
Bad Debt Expense $19,065
Uncompensated Care Cost $7,173
Total Uncompensated Care $7,173

Operating Expenses ($ thousands)

Total Salaries $212,828
Overhead Expenses (Non-Salary) $242,885
Depreciation Expense $28,620
Total Operating Costs $378,190

Charges ($ thousands)

Inpatient Charges $488,623
Outpatient Charges $806,325
Total Patient Charges $1,294,947

Wage-Related Details ($ thousands)

Core Wage Costs $41,238
Wage Costs (RHC/FQHC)
Adjusted Salaries $212,828
Contract Labor (Patient Care) $4,436
Wage Costs (Part A Teaching) $428
Wage Costs (Interns & Residents) $618

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $44,257
Short-Term Investments $17,122
Notes Receivable
Accounts Receivable $35,534
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses $7,268
Other Current Assets $366
Total Current Assets $124,010

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,797
Land Improvements Value $5,732
Building Value $356,149
Leasehold Improvements $5,968
Fixed Equipment Value
Major Movable Equipment $290,626
Minor Depreciable Equipment $2,607
Health IT Assets $125
Total Fixed Assets $223,492

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $197,158
Total Other Assets $197,158
Total Assets $544,660

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $25,484
Salaries & Wages Payable $34,094
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $15,302
Total Current Liabilities $74,888

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $74,883
Total Long-Term Liabilities $74,883
Total Liabilities $149,771

Balance Sheet – Equity ($ thousands)

General Fund Balance $394,889
Total Fund Balances $394,889
Total Liabilities & Equity $544,660

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $30,963
Outlier Payments
DSH Adjustment $454
Eligible DSH % $0
Simulated MC Payments $31,249
Total IME Payments $2,117

Revenue & Income Statement ($ thousands)

Inpatient Revenue $488,548
Outpatient Revenue $984,997
Total Patient Revenue $1,473,545
Contractual Allowances & Discounts $1,023,824
Net Patient Revenue $449,721
Total Operating Expenses $455,713
Net Service Income $-5,992
Other Income $24,342
Total Income $18,350
Other Expenses $26,229
Net Income $-7,879

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $54,062
Medicaid Charges $246,718
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No