Wake Forest Baptist Health–Wilkes Medical Center

Wake Forest Baptist Health–Wilkes Medical Center, located in North Wilkesboro, NC, has been serving the community for over 70 years. As part of the Wake Forest Baptist family, we provide the resources of a nationally recognized academic medical center, bringing world-class healthcare close to home. Our mission is to promote the health of our region by offering exceptional and compassionate care. We are a 130-bed facility fully accredited by The Joint Commission, providing a wide range of medical, surgical, and rehabilitative services. At Wake Forest Baptist Health–Wilkes Medical Center, we strive to be the first and best choice for your care, improving health, elevating hope, and advancing healing for all.

Identifiers

Hospital Name Wake Forest Baptist Health–Wilkes Medical Center
Facility ID 340064

Location

Address 1370 WEST D ST
City/Town North Wilkesboro
State NC
ZIP Code 28659
County/Parish WILKES

Health System

Health System Atrium Health
Health System Website Domain atriumhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 21
Health System Total Beds 5081
Health System Hospital Locations Alabama, Georgia and North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details Atrium Health Wake Forest Baptist
Emergency Services Yes

Chad Brown

DrPH, MHA/MBA, FACHE

Suneel Parvathareddy

MBBS, MBA, MS, CPE

Susan Bachmeier

DNP, MSN, RN, NEA-BC

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 120

Staffing & Personnel

FTE Employees on Payroll 544.65
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3526
Inpatient Days (Title XIX) 949
Total Inpatient Days 14725
Bed Count 77
Available Bed Days 28105
Discharges (Title V) NA
Discharges (Title XVIII) 688
Discharges (Title XIX) 234
Total Discharges 3048

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2954
Inpatient Days (Title XIX; Adults & Peds) 696
Total Inpatient Days (Adults & Peds) 11635
Bed Count (Adults & Peds) 69
Available Bed Days (Adults & Peds) 25185
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 688
Discharges (Title XIX; Adults & Peds) 234
Total Discharges (Adults & Peds) 3048

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 170

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -32.8
Readmission Score Hospital Return Days for Pneumonia Patients 6.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.2
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.296
CAUTI SIR (Standardized Infection Ratio) 0.590
SSI SIR (Standardized Infection Ratio) 3.945
CDI SIR (Standardized Infection Ratio) 0.893
MRSA SIR (Standardized Infection Ratio) 2.661

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,754
Bad Debt Expense $13,708
Uncompensated Care Cost $5,770
Total Uncompensated Care $5,770

Operating Expenses ($ thousands)

Total Salaries $33,363
Overhead Expenses (Non-Salary) $70,019
Depreciation Expense $4,301
Total Operating Costs $92,628

Charges ($ thousands)

Inpatient Charges $126,940
Outpatient Charges $298,806
Total Patient Charges $425,746

Wage-Related Details ($ thousands)

Core Wage Costs $8,282
Wage Costs (RHC/FQHC)
Adjusted Salaries $38,993
Contract Labor (Patient Care) $3,913
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2,839
Short-Term Investments
Notes Receivable
Accounts Receivable $11,260
Allowance for Doubtful Accounts
Inventory $3,435
Prepaid Expenses $1,145
Other Current Assets $-35,533
Total Current Assets $-16,424

Balance Sheet – Fixed Assets ($ thousands)

Land Value $120
Land Improvements Value $129
Building Value $50,279
Leasehold Improvements $3,004
Fixed Equipment Value
Major Movable Equipment $15,747
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $49,470

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $15,195
Other Assets $42,852
Total Other Assets $58,047
Total Assets $91,093

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $-232
Salaries & Wages Payable $2,988
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $22,491
Total Current Liabilities $25,247

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $25,247

Balance Sheet – Equity ($ thousands)

General Fund Balance $65,846
Total Fund Balances $65,846
Total Liabilities & Equity $91,093

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,134
DRG (Post-Oct 1) $1,378
Outlier Payments
DSH Adjustment $129
Eligible DSH % $0
Simulated MC Payments $8,588
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $125,148
Outpatient Revenue $300,598
Total Patient Revenue $425,746
Contractual Allowances & Discounts $305,173
Net Patient Revenue $120,573
Total Operating Expenses $119,741
Net Service Income $832
Other Income $2,026
Total Income $2,858
Other Expenses $691
Net Income $2,167

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $17,403
Medicaid Charges $56,540
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No