Southern New Hampshire Medical Center

Southern New Hampshire Medical Center, located at 8 Prospect Street in Nashua, NH, is committed to providing comprehensive, high-quality healthcare to our community. As a 188-bed acute care facility with over 500 providers, we offer a wide range of services, including emergency care, specialized programs, and The Birth Place, designed with families in mind. For over 130 years, we have been dedicated to improving the health and wellness of the greater Nashua area, offering trusted, patient-focused care. Choose Southern New Hampshire Medical Center for connected, compassionate, and award-winning care.

Identifiers

Hospital Name Southern New Hampshire Medical Center
Facility ID 300020

Location

Address 8 PROSPECT STREET
City/Town Nashua
State NH
ZIP Code 3060
County/Parish HILLSBOROUGH

Health System

Health System SolutionHealth
Health System Website Domain solutionhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 484
Health System Hospital Locations New Hampshire

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Southern New Hampshire Health
Emergency Services Yes

No leaders were identified on Southern New Hampshire Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 188

Staffing & Personnel

FTE Employees on Payroll 1046.13
FTE Interns & Residents 4.22

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11000
Inpatient Days (Title XIX) 406
Total Inpatient Days 33506
Bed Count 138
Available Bed Days 50370
Discharges (Title V) NA
Discharges (Title XVIII) 2353
Discharges (Title XIX) 167
Total Discharges 6576

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10060
Inpatient Days (Title XIX; Adults & Peds) 157
Total Inpatient Days (Adults & Peds) 27660
Bed Count (Adults & Peds) 127
Available Bed Days (Adults & Peds) 46355
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2353
Discharges (Title XIX; Adults & Peds) 167
Total Discharges (Adults & Peds) 6576

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 224

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 28.9
Readmission Score Hospital Return Days for Heart Failure Patients 3
Readmission Score Hospital Return Days for Pneumonia Patients -3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.701
CAUTI SIR (Standardized Infection Ratio) 1.869
SSI SIR (Standardized Infection Ratio) 0.564
CDI SIR (Standardized Infection Ratio) 0.202
MRSA SIR (Standardized Infection Ratio) 0.260

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,941
Bad Debt Expense $12,458
Uncompensated Care Cost $11,672
Total Uncompensated Care $12,764

Operating Expenses ($ thousands)

Total Salaries $93,452
Overhead Expenses (Non-Salary) $201,746
Depreciation Expense $14,376
Total Operating Costs $252,963

Charges ($ thousands)

Inpatient Charges $278,539
Outpatient Charges $570,137
Total Patient Charges $848,677

Wage-Related Details ($ thousands)

Core Wage Costs $26,265
Wage Costs (RHC/FQHC)
Adjusted Salaries $93,452
Contract Labor (Patient Care) $14,253
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3,211
Short-Term Investments
Notes Receivable
Accounts Receivable $100,905
Allowance for Doubtful Accounts $-71,788
Inventory
Prepaid Expenses $8,662
Other Current Assets $1,432
Total Current Assets $49,270

Balance Sheet – Fixed Assets ($ thousands)

Land Value $15,332
Land Improvements Value $5,410
Building Value $189,890
Leasehold Improvements $0
Fixed Equipment Value $2,202
Major Movable Equipment $158,545
Minor Depreciable Equipment $226
Health IT Assets
Total Fixed Assets $132,617

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $205,350
Other Assets $25,128
Total Other Assets $230,478
Total Assets $412,365

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $24,091
Salaries & Wages Payable $15,111
Payroll Taxes Payable
Short-Term Debt $15,931
Deferred Revenue
Other Current Liabilities $19,028
Total Current Liabilities $74,161

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $69,656
Unsecured Loans
Other Long-Term Liabilities $20,851
Total Long-Term Liabilities $90,507
Total Liabilities $164,668

Balance Sheet – Equity ($ thousands)

General Fund Balance $241,888
Total Fund Balances $247,697
Total Liabilities & Equity $412,365

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,396
DRG (Post-Oct 1) $19,082
Outlier Payments
DSH Adjustment $485
Eligible DSH % $0
Simulated MC Payments $12,246
Total IME Payments $339

Revenue & Income Statement ($ thousands)

Inpatient Revenue $272,133
Outpatient Revenue $586,825
Total Patient Revenue $858,958
Contractual Allowances & Discounts $565,964
Net Patient Revenue $292,994
Total Operating Expenses $295,198
Net Service Income $-2,204
Other Income $36,436
Total Income $34,231
Other Expenses $971
Net Income $33,260

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $13,206
Medicaid Charges $104,001
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No