Copper Queen Community Hospital

Copper Queen Community Hospital, located at 101 Cole Avenue in Bisbee, AZ, is a full-service, nonprofit healthcare facility dedicated to providing quality medical care to our community. Established in 1888, we are the oldest continuously operating hospital in Arizona, blending a rich history with modern amenities and advanced medical expertise. Our services include 24-hour emergency care, medical-surgical care, obstetrics, rehabilitation, and outpatient surgery. We are a designated Level IV Trauma Center, equipped with state-of-the-art diagnostic imaging and a compassionate staff committed to your well-being.

Identifiers

Hospital Name Copper Queen Community Hospital
Facility ID 031312

Location

Address 101 COLE AVENUE
City/Town Bisbee
State AZ
ZIP Code 85603
County/Parish COCHISE

Health System

Health System Independent
Health System Website Domain cqch.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 14
Health System Hospital Locations Arizona

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Bisbee Hospital Association
Emergency Services Yes

Robert Seamon, EdD, FACHE

Chief Executive Officer

A seasoned healthcare professional with over 25 years of progressive management experience including program development, organizational leadership, operating and capital budget development, implementation of cost controls, risk management, quality, physician relations, regulatory compliance and health education. More than 20 years of university-level academic instruction focusing on health sciences, public health, nursing, and healthcare management.

Heather Lundstrom, MBA

Chief Financial Officer & Corporate Compliance Officer

NA

Virginia Martinez

Chief Administrative Officer

NA

Sadie Maestas, BSN, RN

Chief Nursing Officer

Experienced Chief Nursing Officer with a demonstrated history of working in the hospital & health care industry. Skilled in Acute Care, Nursing, Operations Management, Lean Transformation, and Hospitals.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 14

Staffing & Personnel

FTE Employees on Payroll 196.31
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 441
Inpatient Days (Title XIX) 158
Total Inpatient Days 1765
Bed Count 14
Available Bed Days 5110
Discharges (Title V) NA
Discharges (Title XVIII) 55
Discharges (Title XIX) 54
Total Discharges 259

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 243
Inpatient Days (Title XIX; Adults & Peds) 158
Total Inpatient Days (Adults & Peds) 1080
Bed Count (Adults & Peds) 14
Available Bed Days (Adults & Peds) 5110
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 55
Discharges (Title XIX; Adults & Peds) 54
Total Discharges (Adults & Peds) 259

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 89%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 120

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Not Available
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $925
Bad Debt Expense $5,568
Uncompensated Care Cost $2,292
Total Uncompensated Care $2,292

Operating Expenses ($ thousands)

Total Salaries $26,376
Overhead Expenses (Non-Salary) $32,925
Depreciation Expense $1,755
Total Operating Costs $52,621

Charges ($ thousands)

Inpatient Charges $6,943
Outpatient Charges $208,527
Total Patient Charges $215,470

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $44,936
Short-Term Investments $654
Notes Receivable
Accounts Receivable $35,482
Allowance for Doubtful Accounts $-24,485
Inventory $1,917
Prepaid Expenses $1,060
Other Current Assets $247
Total Current Assets $59,811

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,239
Land Improvements Value $1,121
Building Value $37,389
Leasehold Improvements
Fixed Equipment Value $2,258
Major Movable Equipment $14,395
Minor Depreciable Equipment
Health IT Assets $712
Total Fixed Assets $32,268

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $398
Other Assets $286
Total Other Assets $685
Total Assets $92,764

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,551
Salaries & Wages Payable $2,599
Payroll Taxes Payable
Short-Term Debt $270
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $5,420

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $7,532
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $7,532
Total Liabilities $12,952

Balance Sheet – Equity ($ thousands)

General Fund Balance $79,812
Total Fund Balances $79,812
Total Liabilities & Equity $92,764

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $7,366
Outpatient Revenue $237,140
Total Patient Revenue $244,506
Contractual Allowances & Discounts $180,999
Net Patient Revenue $63,507
Total Operating Expenses $59,301
Net Service Income $4,206
Other Income $6,205
Total Income $10,410
Other Expenses $138
Net Income $10,272

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $21,707
Medicaid Charges $81,137
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium CommunityWorks
EHR Version Oracle Health Millennium CommunityWorks
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No