CHRISTUS Mother Frances Hospital - Sulphur Springs

**Option 1 (Focus on mission):** CHRISTUS Mother Frances Hospital – Sulphur Springs is dedicated to extending the healing ministry of Jesus Christ. We offer comprehensive medical services, including emergency care, surgery, and rehabilitation, all delivered with a compassionate touch. Located at 115 Airport Road, Sulphur Springs, TX, our team is committed to providing high-quality, community-centered care, focusing on the spiritual, physical, psychological, and social dimensions of every person. **Option 2 (Focus on patient experience):** At CHRISTUS Mother Frances Hospital - Sulphur Springs, your health and well-being are our top priorities. Located at 115 Airport Road in Sulphur Springs, TX, we offer a wide range of services from emergency care to specialized treatments, all within a healing environment. We are proud to be recognized for our outstanding patient experience and are committed to providing advanced medicine with a personal touch, right here in Northeast Texas. **Option 3 (Focus on services):** CHRISTUS Mother Frances Hospital - Sulphur Springs, situated at 115 Airport Road, Sulphur Springs, TX, provides a complete spectrum of medical services to our community. These include 24/7 emergency care, advanced imaging, cardiac rehabilitation, and specialized surgical services. As part of the CHRISTUS Health system, we are dedicated to delivering exceptional care and extending the healing ministry of Jesus Christ to all we serve.

Identifiers

Hospital Name CHRISTUS Mother Frances Hospital - Sulphur Springs
Facility ID 450236

Location

Address 115 AIRPORT RD
City/Town Sulphur Springs
State TX
ZIP Code 75482
County/Parish HOPKINS

Health System

Health System CHRISTUS Health
Health System Website Domain christushealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 24
Health System Total Beds 5528
Health System Hospital Locations Louisiana, New Mexico and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details CHRISTUS Health
Emergency Services Yes

Paul Harvey

President & CEO, CHRISTUS Mother Frances Hospital – Sulphur Springs and Winnsboro

Assumed the role on July 12, 2016. Leads day-to-day strategy and operations for the hospital and lends expertise in meeting the needs of patients and the community. Has spent the majority of his career in Texas and Oklahoma and working with rural and smaller hospitals, recognizing their importance to the communities they serve. Spent over 25 years with VHA Inc., a nationwide network assisting community-owned healthcare organizations. In various roles at VHA, he supported community, small, and rural hospitals and developed the Rural Oklahoma Health Network (ROHN), Inc. [4, 5].

Shannon Barker

Foundation Director

Appointed on September 15, 2020. Leads the Hopkins County Healthcare Foundation, a non-profit dedicated to fundraising in support of patient care at CHRISTUS Mother Frances Hospital – Sulphur Springs and for the residents of Hopkins County. Her role involves building relationships throughout the Sulphur Springs community and sharing innovative projects of the hospital to facilitate community support. She moved to Sulphur Springs in 2016 and has been involved in local organizations [8].

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 70

Staffing & Personnel

FTE Employees on Payroll 378.32
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3831
Inpatient Days (Title XIX) 281
Total Inpatient Days 12195
Bed Count 56
Available Bed Days 20440
Discharges (Title V) NA
Discharges (Title XVIII) 925
Discharges (Title XIX) 33
Total Discharges 3315

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3083
Inpatient Days (Title XIX; Adults & Peds) 119
Total Inpatient Days (Adults & Peds) 9182
Bed Count (Adults & Peds) 42
Available Bed Days (Adults & Peds) 15330
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 925
Discharges (Title XIX; Adults & Peds) 33
Total Discharges (Adults & Peds) 3315

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients Worse Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 141

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -17.2
Readmission Score Hospital Return Days for Heart Failure Patients -3.2
Readmission Score Hospital Return Days for Pneumonia Patients -6.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.663
CAUTI SIR (Standardized Infection Ratio) 2.138
SSI SIR (Standardized Infection Ratio) 0.890
CDI SIR (Standardized Infection Ratio) 0.145
MRSA SIR (Standardized Infection Ratio) 2.770

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $11,185
Bad Debt Expense $5,126
Uncompensated Care Cost $11,935
Total Uncompensated Care $11,944

Operating Expenses ($ thousands)

Total Salaries $29,395
Overhead Expenses (Non-Salary) $80,103
Depreciation Expense $13,214
Total Operating Costs $90,401

Charges ($ thousands)

Inpatient Charges $216,671
Outpatient Charges $510,811
Total Patient Charges $727,481

Wage-Related Details ($ thousands)

Core Wage Costs $5,355
Wage Costs (RHC/FQHC)
Adjusted Salaries $29,395
Contract Labor (Patient Care) $54
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $22
Short-Term Investments
Notes Receivable $56
Accounts Receivable $119,914
Allowance for Doubtful Accounts $-108,315
Inventory $700
Prepaid Expenses $-20
Other Current Assets $10,837
Total Current Assets $24,736

Balance Sheet – Fixed Assets ($ thousands)

Land Value $393
Land Improvements Value $1,347
Building Value $2,577
Leasehold Improvements
Fixed Equipment Value $4,382
Major Movable Equipment $16,768
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $12,591

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $-6,002
Total Other Assets $-6,002
Total Assets $31,324

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,352
Salaries & Wages Payable $1,205
Payroll Taxes Payable
Short-Term Debt $2,896
Deferred Revenue $815
Other Current Liabilities
Total Current Liabilities $5,599

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $12,204
Total Long-Term Liabilities $12,204
Total Liabilities $17,803

Balance Sheet – Equity ($ thousands)

General Fund Balance $13,522
Total Fund Balances $13,522
Total Liabilities & Equity $31,324

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,162
DRG (Post-Oct 1) $6,343
Outlier Payments
DSH Adjustment $255
Eligible DSH % $0
Simulated MC Payments $6,728
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $217,051
Outpatient Revenue $511,008
Total Patient Revenue $728,059
Contractual Allowances & Discounts $606,626
Net Patient Revenue $121,432
Total Operating Expenses $109,498
Net Service Income $11,935
Other Income $11,952
Total Income $23,887
Other Expenses
Net Income $23,887

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $13,784
Medicaid Charges $75,877
Net CHIP Revenue $74
CHIP Charges $432

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No