MultiCare Yakima Memorial Hospital

MultiCare Yakima Memorial Hospital, located at 2811 Tieton Drive in Yakima, WA, has been a cornerstone of the Yakima Valley community since 1950. As a non-profit, acute-care hospital, we are dedicated to providing comprehensive and compassionate healthcare services to meet the evolving needs of our region. Our team of skilled professionals delivers advanced medical treatments and personalized attention, ensuring the well-being of every patient. We are proud to be your trusted partner in health, offering care close to home for over 70 years. Additionally, we offer a wide spectrum of medical services, from emergency care to specialized programs. We are home to Central Washington's only Level 3 NICU, in-patient pediatric unit, and Children's Village. Our expert team provides advanced care in areas such as cardiac services, cancer treatment, and family medicine. At MultiCare Yakima Memorial, we are committed to providing exceptional healthcare and improving the lives of the individuals and families we serve. Dedicated to providing exceptional patient care in a comfortable and healing environment, we offer a wide range of services with a focus on quality and safety. From our skilled medical staff to our modern facilities, we strive to make every patient's experience as positive and stress-free as possible. We are committed to delivering compassionate, patient-centered care to the Yakima Valley.

Identifiers

Hospital Name MultiCare Yakima Memorial Hospital
Facility ID 500036

Location

Address 2811 TIETON DRIVE
City/Town Yakima
State WA
ZIP Code 98902
County/Parish YAKIMA

Health System

Health System Multicare Health System
Health System Website Domain multicare.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 2312
Health System Hospital Locations Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details MultiCare Health System
Emergency Services Yes

Tammy Buyok

President, MultiCare Yakima Memorial Hospital & Yakima Region Market Leader

Tammy Buyok joined MultiCare in 2012, most recently serving as the vice president of facilities management and operations support services, before being named as president of MultiCare Yakima Memorial Hospital and its related clinics. Prior to her tenure with MultiCare, she had 21 years of health care leadership experience in acute care ancillary operations, support services, and as a human resources executive in Helena and Glasgow, Mont. Buyok holds a Master of Business Administration and a Bachelor of Science in Management from the University of Wyoming.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 218

Staffing & Personnel

FTE Employees on Payroll 2291.06
FTE Interns & Residents 17.13

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 16977
Inpatient Days (Title XIX) 3484
Total Inpatient Days 53531
Bed Count 208
Available Bed Days 75920
Discharges (Title V) NA
Discharges (Title XVIII) 3188
Discharges (Title XIX) 772
Total Discharges 11531

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10387
Inpatient Days (Title XIX; Adults & Peds) 1657
Total Inpatient Days (Adults & Peds) 31773
Bed Count (Adults & Peds) 160
Available Bed Days (Adults & Peds) 58400
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3188
Discharges (Title XIX; Adults & Peds) 772
Total Discharges (Adults & Peds) 11531

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 46%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients Worse Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients Worse Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 146

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -8.5
Readmission Score Hospital Return Days for Heart Failure Patients 14.9
Readmission Score Hospital Return Days for Pneumonia Patients -5.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.974
CAUTI SIR (Standardized Infection Ratio) 0.628
SSI SIR (Standardized Infection Ratio) 0.422
CDI SIR (Standardized Infection Ratio) 0.294
MRSA SIR (Standardized Infection Ratio) 1.320

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $10,763
Bad Debt Expense $5,100
Uncompensated Care Cost $12,393
Total Uncompensated Care $53,151

Operating Expenses ($ thousands)

Total Salaries $240,135
Overhead Expenses (Non-Salary) $336,455
Depreciation Expense $16,306
Total Operating Costs $472,272

Charges ($ thousands)

Inpatient Charges $505,049
Outpatient Charges $1,067,074
Total Patient Charges $1,572,123

Wage-Related Details ($ thousands)

Core Wage Costs $76,000
Wage Costs (RHC/FQHC)
Adjusted Salaries $240,135
Contract Labor (Patient Care) $19,622
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $23,516
Short-Term Investments
Notes Receivable
Accounts Receivable $235,406
Allowance for Doubtful Accounts $-172,300
Inventory $9,089
Prepaid Expenses $5,841
Other Current Assets
Total Current Assets $120,094

Balance Sheet – Fixed Assets ($ thousands)

Land Value $12,076
Land Improvements Value $2,771
Building Value $110,404
Leasehold Improvements $6,785
Fixed Equipment Value $72,421
Major Movable Equipment $102,575
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $171,022

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $61,328
Other Assets $33,832
Total Other Assets $95,161
Total Assets $386,277

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $29,571
Salaries & Wages Payable $19,451
Payroll Taxes Payable $12,070
Short-Term Debt $32,000
Deferred Revenue $7,038
Other Current Liabilities $12,053
Total Current Liabilities $112,183

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $14,457
Long-Term Notes Payable $33,504
Unsecured Loans
Other Long-Term Liabilities $1,106
Total Long-Term Liabilities $49,067
Total Liabilities $161,250

Balance Sheet – Equity ($ thousands)

General Fund Balance $225,027
Total Fund Balances $225,027
Total Liabilities & Equity $386,277

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $26,912
DRG (Post-Oct 1) $7,305
Outlier Payments
DSH Adjustment $1,027
Eligible DSH % $0
Simulated MC Payments $17,696
Total IME Payments $1,168

Revenue & Income Statement ($ thousands)

Inpatient Revenue $505,049
Outpatient Revenue $1,234,637
Total Patient Revenue $1,739,686
Contractual Allowances & Discounts $1,217,337
Net Patient Revenue $522,349
Total Operating Expenses $576,590
Net Service Income $-54,241
Other Income $16,913
Total Income $-37,328
Other Expenses
Net Income $-37,328

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $75,851
Medicaid Charges $401,115
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No