Elliot Hospital

Elliot Hospital, located at 1 Elliot Way in Manchester, NH, is a leading healthcare provider in Southern New Hampshire, offering compassionate and professional patient services. Established in 1890, our 296-bed acute care facility is home to Manchester's designated Level II Regional Trauma Center and the only Level III Neonatal Intensive Care Unit (NICU) in Southern New Hampshire. As a not-for-profit organization and a founding member of SolutionHealth, we are dedicated to providing innovative, life-changing, and life-saving healthcare to every individual, regardless of their background or ability to pay. Choose Elliot Hospital for exceptional care, advanced services, and a commitment to your well-being.

Identifiers

Hospital Name Elliot Hospital
Facility ID 300012

Location

Address 1 ELLIOT WAY
City/Town Manchester
State NH
ZIP Code 3103
County/Parish HILLSBOROUGH

Health System

Health System SolutionHealth
Health System Website Domain solutionhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 484
Health System Hospital Locations New Hampshire

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details SolutionHealth
Emergency Services Yes

Greg Baxter, MD, MBA, FACEP

President & Chief Executive Officer

NA

Mike Turilli

Senior Vice President and Chief Financial Officer

NA

Kevin Desrosiers, MD

Chief Physician Executive & VP of Medical Affairs

Chief Medical Officer and Vice President of Medical Affairs of Elliot Hospital and Elliot Medical Group's Acute Care Services.

Martha Dodge, RN

Chief Nurse Executive

NA

Holly Mintz, MD

Senior Vice President / Chief Medical Officer, EMG Ambulatory Care Services

NA

Tate Curti

Senior VP and Chief Operating Officer

NA

Lizabeth O'Connor Dmsc

Chief Quality Officer - Elliot Hospital

NA

Beverly Primeau

Vice President, Surgical & Procedural Services

NA

Brian Frechette

Vice President, Ambulatory Care

NA

Kirsten Arnold

Vice President, Finance

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 296

Staffing & Personnel

FTE Employees on Payroll 1972.06
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 17762
Inpatient Days (Title XIX) 3868
Total Inpatient Days 69304
Bed Count 215
Available Bed Days 78475
Discharges (Title V) NA
Discharges (Title XVIII) 3452
Discharges (Title XIX) 160
Total Discharges 13976

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 16619
Inpatient Days (Title XIX; Adults & Peds) 3868
Total Inpatient Days (Adults & Peds) 53753
Bed Count (Adults & Peds) 199
Available Bed Days (Adults & Peds) 72635
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3452
Discharges (Title XIX; Adults & Peds) 160
Total Discharges (Adults & Peds) 13976

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital is average for patient mortality except being low in Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 270

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 0.2
Readmission Score Hospital Return Days for Heart Failure Patients 11
Readmission Score Hospital Return Days for Pneumonia Patients -0.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.337
CAUTI SIR (Standardized Infection Ratio) 1.031
SSI SIR (Standardized Infection Ratio) 1.358
CDI SIR (Standardized Infection Ratio) 0.477
MRSA SIR (Standardized Infection Ratio) 0.264

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $22,800
Bad Debt Expense $17,201
Uncompensated Care Cost $27,979
Total Uncompensated Care $41,312

Operating Expenses ($ thousands)

Total Salaries $177,832
Overhead Expenses (Non-Salary) $403,021
Depreciation Expense $20,277
Total Operating Costs $491,650

Charges ($ thousands)

Inpatient Charges $525,004
Outpatient Charges $1,112,187
Total Patient Charges $1,637,191

Wage-Related Details ($ thousands)

Core Wage Costs $39,362
Wage Costs (RHC/FQHC)
Adjusted Salaries $177,695
Contract Labor (Patient Care) $18,774
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $68,622
Short-Term Investments
Notes Receivable
Accounts Receivable $179,402
Allowance for Doubtful Accounts $-127,087
Inventory $6,993
Prepaid Expenses $2,939
Other Current Assets $3,434
Total Current Assets $140,766

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,156
Land Improvements Value $4,647
Building Value $252,068
Leasehold Improvements $2,129
Fixed Equipment Value $36,860
Major Movable Equipment $257,150
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $197,028

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $328,931
Total Other Assets $328,931
Total Assets $666,725

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $31,921
Salaries & Wages Payable $23,834
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $12,043
Total Current Liabilities $97,966

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $216,217
Total Long-Term Liabilities $216,217
Total Liabilities $314,183

Balance Sheet – Equity ($ thousands)

General Fund Balance $336,533
Total Fund Balances $352,542
Total Liabilities & Equity $666,725

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $9,579
DRG (Post-Oct 1) $28,178
Outlier Payments
DSH Adjustment $913
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $524,751
Outpatient Revenue $1,123,188
Total Patient Revenue $1,647,938
Contractual Allowances & Discounts $987,139
Net Patient Revenue $660,800
Total Operating Expenses $580,853
Net Service Income $79,947
Other Income $59,520
Total Income $139,466
Other Expenses
Net Income $139,466

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,258
Medicaid Charges $229,825
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No