Tower Behavioral Health

Tower Behavioral Health, located at 201 Wellness Way in Reading, PA, is a premier inpatient facility dedicated to providing high-quality behavioral healthcare services. We offer personalized treatment plans for adults and adolescents struggling with mental health concerns and co-occurring addiction, utilizing therapies such as cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT). Our comprehensive services include inpatient and partial hospitalization programs, as well as assertive community treatment, all delivered by an interdisciplinary team of experts. At Tower Behavioral Health, we are committed to supporting individuals and families on their journey to recovery and wellness.

Identifiers

Hospital Name Tower Behavioral Health
Facility ID 394056

Location

Address 201 WELLNESS WAY
City/Town Reading
State PA
ZIP Code 19605
County/Parish BERKS

Health System

Health System Tower Health
Health System Website Domain towerhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 5
Health System Total Beds 1196
Health System Hospital Locations Pennsylvania

Ownership & Characteristics

Hospital Type Psychiatric
Hospital Ownership Proprietary
Ownership Details Tower Health and Acadia Healthcare (joint venture)
Emergency Services No

Jenna Pacini, SHRM-SCP

Chief Executive Officer

Most recently served as CEO of Geisinger Behavioral Health Center Northeast. Has held numerous leadership positions at major health systems, including COO at Belmont Behavioral Health System. Holds a master's degree in organizational and strategic leadership from Neumann University and a bachelor's degree in business from The Pennsylvania State University.

Irene Marianos

Chief Financial Officer

NA

Dr. Khurram Saleem Janjua

Chief Medical Officer

NA

Nancy Gardner, DNP MSN RN-BC

Chief Nursing Officer

NA

Kirstie Rathman, MS

Director of Admissions

NA

Stacie Firing- BSW

Director of Business Development

NA

Amy Pomponio, M.S.

Director of Quality and Performance Improvement

NA

Ryan Nesgoda, BS

Director of Risk Management

NA

Kelvin Dirks

Director of Facilities and Safety Office

Has 35 years of experience exclusively in the healthcare field (as of 2020).

Lyndsey Prat

Director of Human Resources

NA

Joseph Magazzolo

Director of Food and Nutrition Services

NA

Dina Flickinger, LCSW

Director of Clinical Services

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 144

Staffing & Personnel

FTE Employees on Payroll 238.38
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2698
Inpatient Days (Title XIX) 296
Total Inpatient Days 41915
Bed Count 144
Available Bed Days 52560
Discharges (Title V) NA
Discharges (Title XVIII) 150
Discharges (Title XIX) 19
Total Discharges 2614

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2698
Inpatient Days (Title XIX; Adults & Peds) 296
Total Inpatient Days (Adults & Peds) 41915
Bed Count (Adults & Peds) 144
Available Bed Days (Adults & Peds) 52560
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 150
Discharges (Title XIX; Adults & Peds) 19
Total Discharges (Adults & Peds) 2614

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) NA

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients NA
Readmission Score Hospital Return Days for Heart Failure Patients NA
Readmission Score Hospital Return Days for Pneumonia Patients NA
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission for CABG NA
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Score Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission After Hip/Knee Replacement NA
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Score Pneumonia (PN) 30-Day Readmission Rate NA
Readmission Group Hospital Return Days for Heart Attack Patients NA
Readmission Group Hospital Return Days for Heart Failure Patients NA
Readmission Group Hospital Return Days for Pneumonia Patients NA
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission for CABG NA
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Group Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission After Hip/Knee Replacement NA
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Group Pneumonia (PN) 30-Day Readmission Rate NA

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $17,977
Overhead Expenses (Non-Salary) $21,870
Depreciation Expense $2,325
Total Operating Costs $33,561

Charges ($ thousands)

Inpatient Charges $132,802
Outpatient Charges $2,951
Total Patient Charges $135,752

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $8,601
Short-Term Investments
Notes Receivable
Accounts Receivable $13,702
Allowance for Doubtful Accounts $-7,101
Inventory
Prepaid Expenses $312
Other Current Assets
Total Current Assets $15,685

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,037
Land Improvements Value $1,660
Building Value $27,680
Leasehold Improvements $10,694
Fixed Equipment Value
Major Movable Equipment $4,351
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $43,269

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $26,318
Total Other Assets $26,318
Total Assets $85,272

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,168
Salaries & Wages Payable $1,373
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $1,014
Total Current Liabilities $4,555

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $6,302
Total Long-Term Liabilities $6,302
Total Liabilities $10,857

Balance Sheet – Equity ($ thousands)

General Fund Balance $74,416
Total Fund Balances $74,416
Total Liabilities & Equity $85,272

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $133,888
Outpatient Revenue $2,951
Total Patient Revenue $136,839
Contractual Allowances & Discounts $88,518
Net Patient Revenue $48,321
Total Operating Expenses $39,847
Net Service Income $8,474
Other Income $642
Total Income $9,116
Other Expenses
Net Income $9,116

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No