Memorial Health University Medical Center

Memorial Health University Medical Center, located at 4700 Waters Avenue in Savannah, GA, is a leading 612-bed regional referral center. We offer advanced healthcare services, including heart and cancer care, Level 1 trauma services, comprehensive children's care at the region's only children's hospital, and high-risk pregnancy and newborn care. As a teaching hospital and the Savannah campus for Mercer University School of Medicine, we are committed to training the next generation of healthcare professionals. Memorial Health is dedicated to providing exceptional care and improving the health of our community across southeast Georgia and southern South Carolina.

Identifiers

Hospital Name Memorial Health University Medical Center
Facility ID 110036

Location

Address 4700 WATERS AVENUE
City/Town Savannah
State GA
ZIP Code 31404
County/Parish CHATHAM

Health System

Health System Independent
Health System Website Domain memorialhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 500
Health System Hospital Locations Alaska, California, Colorado, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Missouri, North Carolina, New Hampshire, Nevada, South Carolina, Tennessee, Texas, Utah and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details HCA
Emergency Services Yes

Shayne George

CEO

Blake Romero

Chief Nursing Officer

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 500

Staffing & Personnel

FTE Employees on Payroll 2289.51
FTE Interns & Residents 145.5

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 29410
Inpatient Days (Title XIX) 15382
Total Inpatient Days 194162
Bed Count 590
Available Bed Days 215350
Discharges (Title V) NA
Discharges (Title XVIII) 5467
Discharges (Title XIX) 2179
Total Discharges 32435

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18069
Inpatient Days (Title XIX; Adults & Peds) 8532
Total Inpatient Days (Adults & Peds) 131028
Bed Count (Adults & Peds) 412
Available Bed Days (Adults & Peds) 150380
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5467
Discharges (Title XIX; Adults & Peds) 2179
Total Discharges (Adults & Peds) 32435

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges the cleanliness of the hospital. Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 147

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 37.6
Readmission Score Hospital Return Days for Heart Failure Patients 1.7
Readmission Score Hospital Return Days for Pneumonia Patients 3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.3
Readmission Score Rate of Readmission for CABG 11.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.482
CAUTI SIR (Standardized Infection Ratio) 0.587
SSI SIR (Standardized Infection Ratio) 0.729
CDI SIR (Standardized Infection Ratio) 0.222
MRSA SIR (Standardized Infection Ratio) 0.608

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $45,109
Bad Debt Expense $37,031
Uncompensated Care Cost $50,517
Total Uncompensated Care $50,530

Operating Expenses ($ thousands)

Total Salaries $179,988
Overhead Expenses (Non-Salary) $536,913
Depreciation Expense $39,824
Total Operating Costs $562,134

Charges ($ thousands)

Inpatient Charges $2,724,086
Outpatient Charges $1,402,309
Total Patient Charges $4,126,394

Wage-Related Details ($ thousands)

Core Wage Costs $32,076
Wage Costs (RHC/FQHC)
Adjusted Salaries $179,988
Contract Labor (Patient Care) $12,478
Wage Costs (Part A Teaching) $104
Wage Costs (Interns & Residents) $1,641

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $438
Short-Term Investments
Notes Receivable
Accounts Receivable $267,383
Allowance for Doubtful Accounts $-134,486
Inventory $21,376
Prepaid Expenses $2,671
Other Current Assets
Total Current Assets $162,842

Balance Sheet – Fixed Assets ($ thousands)

Land Value $50,575
Land Improvements Value $3,058
Building Value $165,800
Leasehold Improvements $32,241
Fixed Equipment Value $83,291
Major Movable Equipment $123,488
Minor Depreciable Equipment $82,553
Health IT Assets
Total Fixed Assets $365,944

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $4,774
Other Assets $132,778
Total Other Assets $137,552
Total Assets $666,338

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $32,110
Salaries & Wages Payable $11,967
Payroll Taxes Payable $10,813
Short-Term Debt $409
Deferred Revenue
Other Current Liabilities $2,714
Total Current Liabilities $58,013

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $236
Unsecured Loans $582,387
Other Long-Term Liabilities $3,497
Total Long-Term Liabilities $586,119
Total Liabilities $644,132

Balance Sheet – Equity ($ thousands)

General Fund Balance $22,205
Total Fund Balances $22,205
Total Liabilities & Equity $666,338

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $48,784
DRG (Post-Oct 1) $17,156
Outlier Payments
DSH Adjustment $3,613
Eligible DSH % $0
Simulated MC Payments $72,176
Total IME Payments $8,236

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,724,086
Outpatient Revenue $1,402,309
Total Patient Revenue $4,126,394
Contractual Allowances & Discounts $3,417,980
Net Patient Revenue $708,414
Total Operating Expenses $715,774
Net Service Income $-7,360
Other Income $24,668
Total Income $17,308
Other Expenses $-0
Net Income $17,308

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $420,860
Medicaid Charges $831,212
Net CHIP Revenue $26
CHIP Charges $283

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No