Rivers Health - HealthLuminate

Identifiers

Hospital Name	Rivers Health
Facility ID	510012

Location

Address	2520 VALLEY DRIVE
City/Town	Point Pleasant
State	WV
ZIP Code	25550
County/Parish	MASON

Health System

Health System	Marshall Health Network
Health System Website Domain	marshallhealthnetwork.org
Recently Joined Health System (Past 4 Years)	Yes

Health System Size & Scope

Health System Total Hospitals	3
Health System Total Beds	963
Health System Hospital Locations	West Virginia

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Voluntary non-profit - Private
Ownership Details	Marshall Health Network
Emergency Services	Yes

No leaders were identified on Rivers Health's website

Residency Programs

Allopathic Residency Program	No
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	201

Staffing & Personnel

FTE Employees on Payroll	314.96
FTE Interns & Residents	NA

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	2599
Inpatient Days (Title XIX)	187
Total Inpatient Days	5993
Bed Count	49
Available Bed Days	17885
Discharges (Title V)	NA
Discharges (Title XVIII)	330
Discharges (Title XIX)	40
Total Discharges	932

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	1064
Inpatient Days (Title XIX; Adults & Peds)	153
Total Inpatient Days (Adults & Peds)	3449
Bed Count (Adults & Peds)	44
Available Bed Days (Adults & Peds)	16060
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	330
Discharges (Title XIX; Adults & Peds)	40
Total Discharges (Adults & Peds)	932

Quality Summary

Care Quality Stengths	The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns	Low overall patient satisfaction. Patients report challenges with communication about their medications. Patients reported significant challenges with transitions between departments in the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	49%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients	No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients	No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	122

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	Not Available
Readmission Score Hospital Return Days for Heart Failure Patients	50.2
Readmission Score Hospital Return Days for Pneumonia Patients	-2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	Not Available
Readmission Score Rate of Readmission for CABG	Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	21.5
Readmission Score Rate of Readmission After Hip/Knee Replacement	Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	16.7
Readmission Group Hospital Return Days for Heart Attack Patients	Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients	More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	Number of Cases Too Small
Readmission Group Rate of Readmission for CABG	Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	0.677
CAUTI SIR (Standardized Infection Ratio)	0.531
SSI SIR (Standardized Infection Ratio)	N/A
CDI SIR (Standardized Infection Ratio)	0.470
MRSA SIR (Standardized Infection Ratio)	N/A

Fiscal Period

Fiscal Year Begin	Oct 01, 2021
Fiscal Year End	Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$71
Bad Debt Expense	$3,429
Uncompensated Care Cost	$1,283
Total Uncompensated Care	$6,526

Operating Expenses ($ thousands)

Total Salaries	$19,411
Overhead Expenses (Non-Salary)	$39,766
Depreciation Expense	$1,976
Total Operating Costs	$50,103

Charges ($ thousands)

Inpatient Charges	$25,535
Outpatient Charges	$116,110
Total Patient Charges	$141,645

Wage-Related Details ($ thousands)

Core Wage Costs	$6,449
Wage Costs (RHC/FQHC)	$95
Adjusted Salaries	$19,411
Contract Labor (Patient Care)	$3,133
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$1,696
Short-Term Investments
Notes Receivable
Accounts Receivable	$2,734
Allowance for Doubtful Accounts
Inventory	$1,509
Prepaid Expenses	$265
Other Current Assets
Total Current Assets	$6,435

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value	$10,924
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets	$10,924

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments	$179
Other Assets	$13,120
Total Other Assets	$13,300
Total Assets	$30,660

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$5,910
Salaries & Wages Payable	$2,536
Payroll Taxes Payable	$2,120
Short-Term Debt	$1,084
Deferred Revenue
Other Current Liabilities	$7,267
Total Current Liabilities	$20,336

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable	$2,841
Unsecured Loans
Other Long-Term Liabilities	$3,163
Total Long-Term Liabilities	$6,004
Total Liabilities	$26,340

Balance Sheet – Equity ($ thousands)

General Fund Balance	$4,320
Total Fund Balances	$4,320
Total Liabilities & Equity	$30,660

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)	$2,290
Outlier Payments
DSH Adjustment	$76
Eligible DSH %	$0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$27,773
Outpatient Revenue	$120,233
Total Patient Revenue	$148,006
Contractual Allowances & Discounts	$108,137
Net Patient Revenue	$39,869
Total Operating Expenses	$59,030
Net Service Income	$-19,161
Other Income	$3,740
Total Income	$-15,421
Other Expenses	$1,650
Net Income	$-17,071

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$3,140
Medicaid Charges	$31,138
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	MEDITECH Expanse
EHR Version	Expanse
EHR is Changing	No

ERP Information

ERP	Infor
ERP Version	Cloudsuite
EHR is Changing	No