Bristol Regional Medical Center

Bristol Regional Medical Center, located at One Medical Park Blvd, Bristol, TN, is dedicated to providing superior, compassionate care to the community. As a leading healthcare provider, Bristol Regional offers advanced facilities, including a Level III trauma center, a primary stroke center, and the Deborah H. Quillen Birthing Center. Nationally recognized for high-quality care, Bristol Regional was the first in Tennessee to offer TAVR surgery and continues to be recognized among the best hospitals in the region and nationwide. The hospital provides a wide range of services, including emergency care, surgical services, cardiology, oncology, orthopedics, and women's health. With a commitment to technological innovation and patient safety, Bristol Regional Medical Center is your trusted choice for comprehensive medical services.

Identifiers

Hospital Name	Bristol Regional Medical Center
Facility ID	440012

Location

Address	ONE MEDICAL PARK BLVD
City/Town	Bristol
State	TN
ZIP Code	37620
County/Parish	SULLIVAN

Health System

Health System	Ballad Health
Health System Website Domain	balladhealth.org
Recently Joined Health System (Past 4 Years)	No

Health System Size & Scope

Health System Total Hospitals	16
Health System Total Beds	2519
Health System Hospital Locations	Tennessee and Virginia

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Government - Hospital District or Authority
Ownership Details	Ballad Health
Emergency Services	Yes

Chad Couch, MD

President, Northern Region

No background information provided on the website snippet.

John Jeter

VP, Chief Executive Officer

No background information provided on the website snippet.

Chris Miller

VP, Administrator/Chief Operating Officer

No background information provided on the website snippet.

Bob Bender

VP, Chief Financial Officer

No background information provided on the website snippet.

Jamie Bartley, DO

Chief Medical Officer

No background information provided on the website snippet.

Britney Edmiston

VP, Chief Nursing Officer

No background information provided on the website snippet.

Mark Bunker

Assistant VP, Associate Administrator

No background information provided on the website snippet.

Residency Programs

Allopathic Residency Program	Yes
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	282

Staffing & Personnel

FTE Employees on Payroll	961.53
FTE Interns & Residents	42.24

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	17479
Inpatient Days (Title XIX)	4422
Total Inpatient Days	70612
Bed Count	244
Available Bed Days	89060
Discharges (Title V)	NA
Discharges (Title XVIII)	3275
Discharges (Title XIX)	670
Total Discharges	13124

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	13219
Inpatient Days (Title XIX; Adults & Peds)	2755
Total Inpatient Days (Adults & Peds)	60443
Bed Count (Adults & Peds)	206
Available Bed Days (Adults & Peds)	75190
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	3275
Discharges (Title XIX; Adults & Peds)	670
Total Discharges (Adults & Peds)	13124

Quality Summary

Care Quality Stengths	Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns	Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients	No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients	No Different Than National Average
Mortality Group – Death Rate for COPD Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients	Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients	Worse Than National Average
Mortality Group – Death Rate for Stroke Patients	No Different Than National Average
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications	No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate	No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate	No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate	No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate	No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	199

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	-8.5
Readmission Score Hospital Return Days for Heart Failure Patients	48.3
Readmission Score Hospital Return Days for Pneumonia Patients	23.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	11.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	13.7
Readmission Score Rate of Readmission for CABG	10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	18.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	23.7
Readmission Score Rate of Readmission After Hip/Knee Replacement	4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	15.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	18.5
Readmission Group Hospital Return Days for Heart Attack Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients	More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission for CABG	No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	Worse Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	0.739
CAUTI SIR (Standardized Infection Ratio)	0.755
SSI SIR (Standardized Infection Ratio)	0.907
CDI SIR (Standardized Infection Ratio)	0.359
MRSA SIR (Standardized Infection Ratio)	1.568

Fiscal Period

Fiscal Year Begin	Jul 01, 2022
Fiscal Year End	Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$6,739
Bad Debt Expense	$18,672
Uncompensated Care Cost	$10,071
Total Uncompensated Care	$17,028

Operating Expenses ($ thousands)

Total Salaries	$86,718
Overhead Expenses (Non-Salary)	$197,874
Depreciation Expense	$10,386
Total Operating Costs	$246,606

Charges ($ thousands)

Inpatient Charges	$758,540
Outpatient Charges	$730,665
Total Patient Charges	$1,489,205

Wage-Related Details ($ thousands)

Core Wage Costs	$14,701
Wage Costs (RHC/FQHC)
Adjusted Salaries	$72,855
Contract Labor (Patient Care)	$18,696
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$2
Short-Term Investments	$3,920
Notes Receivable
Accounts Receivable	$150,432
Allowance for Doubtful Accounts	$-127,554
Inventory	$6,316
Prepaid Expenses	$1,080
Other Current Assets
Total Current Assets	$51,909

Balance Sheet – Fixed Assets ($ thousands)

Land Value	$2,397
Land Improvements Value	$4,143
Building Value	$162,229
Leasehold Improvements	$3,064
Fixed Equipment Value	$3,982
Major Movable Equipment	$139,040
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets	$61,351

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets	$1,384
Total Other Assets	$1,384
Total Assets	$114,645

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$17,806
Salaries & Wages Payable	$8,977
Payroll Taxes Payable
Short-Term Debt	$1,160
Deferred Revenue
Other Current Liabilities	$4,962
Total Current Liabilities	$33,090

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable	$51,500
Unsecured Loans
Other Long-Term Liabilities	$469
Total Long-Term Liabilities	$51,970
Total Liabilities	$85,060

Balance Sheet – Equity ($ thousands)

General Fund Balance	$29,585
Total Fund Balances	$29,585
Total Liabilities & Equity	$114,645

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)	$8,580
DRG (Post-Oct 1)	$23,064
Outlier Payments
DSH Adjustment	$814
Eligible DSH %	$0
Simulated MC Payments	$46,516
Total IME Payments	$2,733

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$766,895
Outpatient Revenue	$723,072
Total Patient Revenue	$1,489,966
Contractual Allowances & Discounts	$1,196,049
Net Patient Revenue	$293,918
Total Operating Expenses	$284,592
Net Service Income	$9,326
Other Income	$5,544
Total Income	$14,870
Other Expenses
Net Income	$14,870

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$25,132
Medicaid Charges	$228,973
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Epic
EHR Version	EpicCare Inpatient (not Community Connect)
EHR is Changing	No

ERP Information

ERP	Infor
ERP Version	Cloudsuite
EHR is Changing	No