Tennova Healthcare-Jefferson Memorial Hospital

Tennova Healthcare - Jefferson Memorial Hospital, located in Jefferson City, TN, is your community healthcare provider, delivering compassionate, patient-centered care. With over 100 beds, the hospital offers a comprehensive range of services, including emergency care, intensive care, rehabilitation, and surgical services. Recent renovations have modernized the facility, enhancing the patient experience. Jefferson Memorial combines advanced technology with a caring East Tennessee spirit, focusing on quality, service, and access to meet the diverse healthcare needs of the Lakeway area.

Identifiers

Hospital Name Tennova Healthcare-Jefferson Memorial Hospital
Facility ID 440056

Location

Address 110 HOSPITAL DRIVE
City/Town Jefferson City
State TN
ZIP Code 37760
County/Parish JEFFERSON

Health System

Health System Tennova Healthcare
Health System Website Domain tennova.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 198
Health System Hospital Locations Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Community Health Systems
Emergency Services Yes

Ben Ridder

Chief Executive Officer

Served as CEO of Jefferson Memorial Hospital. His background includes overseeing hospital operations and engaging with the community. He was involved in addressing challenges faced by rural hospitals, such as rising costs, staffing shortages, inflation, and regulatory requirements, and highlighted the hospital's role in providing quality care and its contribution to the community. News reports indicated he was leaving the position in September 2024. [10, 19, 20]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 58

Staffing & Personnel

FTE Employees on Payroll 251.04
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2347
Inpatient Days (Title XIX) 222
Total Inpatient Days 8920
Bed Count 58
Available Bed Days 21170
Discharges (Title V) NA
Discharges (Title XVIII) 575
Discharges (Title XIX) 219
Total Discharges 2268

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2076
Inpatient Days (Title XIX; Adults & Peds) 192
Total Inpatient Days (Adults & Peds) 7679
Bed Count (Adults & Peds) 52
Available Bed Days (Adults & Peds) 18980
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 575
Discharges (Title XIX; Adults & Peds) 219
Total Discharges (Adults & Peds) 2268

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 179

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 5.7
Readmission Score Hospital Return Days for Pneumonia Patients -27.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.693
CAUTI SIR (Standardized Infection Ratio) 0.935
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.178
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,376
Bad Debt Expense $9,409
Uncompensated Care Cost $3,509
Total Uncompensated Care $5,672

Operating Expenses ($ thousands)

Total Salaries $15,930
Overhead Expenses (Non-Salary) $37,651
Depreciation Expense $3,086
Total Operating Costs $50,958

Charges ($ thousands)

Inpatient Charges $130,991
Outpatient Charges $312,770
Total Patient Charges $443,760

Wage-Related Details ($ thousands)

Core Wage Costs $3,575
Wage Costs (RHC/FQHC)
Adjusted Salaries $15,915
Contract Labor (Patient Care) $1,519
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-43
Short-Term Investments
Notes Receivable
Accounts Receivable $18,079
Allowance for Doubtful Accounts $-8,924
Inventory $2,325
Prepaid Expenses $395
Other Current Assets $35
Total Current Assets $11,867

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,400
Land Improvements Value
Building Value $29,443
Leasehold Improvements $3,057
Fixed Equipment Value $320
Major Movable Equipment $7,674
Minor Depreciable Equipment $4,718
Health IT Assets
Total Fixed Assets $32,623

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $5,758
Total Other Assets $5,758
Total Assets $50,248

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,430
Salaries & Wages Payable $1,372
Payroll Taxes Payable $-0
Short-Term Debt $409
Deferred Revenue
Other Current Liabilities $197
Total Current Liabilities $9,298

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $611
Unsecured Loans
Other Long-Term Liabilities $5,328
Total Long-Term Liabilities $5,939
Total Liabilities $15,237

Balance Sheet – Equity ($ thousands)

General Fund Balance $35,011
Total Fund Balances $35,011
Total Liabilities & Equity $50,248

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,595
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment $79
Eligible DSH % $0
Simulated MC Payments $7,340
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $130,991
Outpatient Revenue $312,780
Total Patient Revenue $443,770
Contractual Allowances & Discounts $382,422
Net Patient Revenue $61,348
Total Operating Expenses $53,582
Net Service Income $7,767
Other Income $986
Total Income $8,753
Other Expenses
Net Income $8,753

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,102
Medicaid Charges $61,476
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No