Baptist Memorial Hospital-Crittenden

Baptist Memorial Hospital-Crittenden, located in West Memphis, Arkansas, is your community's full-service hospital, providing comprehensive and quality medical care. We offer a range of services including emergency care, diagnostics, inpatient and outpatient surgical services, and a respected cancer center. Our facility features advanced technology such as a helipad for quick medevac transfers and patient-centered amenities like an outdoor healing garden. With a focus on compassionate care and advanced medical services, Baptist Crittenden is committed to serving Crittenden County and the surrounding region. We accept Medicaid, Medicare, private insurance, and self-pay.

Identifiers

Hospital Name Baptist Memorial Hospital-Crittenden
Facility ID 040156

Location

Address 2100 NORTH SEVENTH STREET
City/Town West Memphis
State AR
ZIP Code 72301
County/Parish CRITTENDEN

Health System

Health System Baptist Memorial Health Care Corporation (BMHCC)
Health System Website Domain baptistonline.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 3558
Health System Hospital Locations Arkansas, Mississippi and Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Baptist Memorial Health Care System (Tennessee)
Emergency Services Yes

No leaders were identified on Baptist Memorial Hospital-Crittenden's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 11

Staffing & Personnel

FTE Employees on Payroll 303.72
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 421
Inpatient Days (Title XIX) 333
Total Inpatient Days 1214
Bed Count 11
Available Bed Days 4015
Discharges (Title V) NA
Discharges (Title XVIII) 132
Discharges (Title XIX) 80
Total Discharges 390

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 421
Inpatient Days (Title XIX; Adults & Peds) 333
Total Inpatient Days (Adults & Peds) 1214
Bed Count (Adults & Peds) 11
Available Bed Days (Adults & Peds) 4015
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 132
Discharges (Title XIX; Adults & Peds) 80
Total Discharges (Adults & Peds) 390

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 86%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 156

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 8
Readmission Score Hospital Return Days for Pneumonia Patients -7.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.1
Readmission Group Hospital Return Days for Heart Attack Patients Not Available
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,452
Bad Debt Expense $4,368
Uncompensated Care Cost $2,044
Total Uncompensated Care $2,685

Operating Expenses ($ thousands)

Total Salaries $7,596
Overhead Expenses (Non-Salary) $13,854
Depreciation Expense $1,182
Total Operating Costs $20,833

Charges ($ thousands)

Inpatient Charges $11,102
Outpatient Charges $148,297
Total Patient Charges $159,399

Wage-Related Details ($ thousands)

Core Wage Costs $1,477
Wage Costs (RHC/FQHC)
Adjusted Salaries $7,596
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $167
Short-Term Investments
Notes Receivable
Accounts Receivable $15,408
Allowance for Doubtful Accounts $-10,630
Inventory $538
Prepaid Expenses $323
Other Current Assets $131
Total Current Assets $5,955

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value $10,906
Building Value
Leasehold Improvements $35
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $6,771

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $12,726

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $767
Salaries & Wages Payable $520
Payroll Taxes Payable $17
Short-Term Debt
Deferred Revenue $23
Other Current Liabilities $7,788
Total Current Liabilities $9,115

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $87
Total Long-Term Liabilities $87
Total Liabilities $9,202

Balance Sheet – Equity ($ thousands)

General Fund Balance $3,525
Total Fund Balances $3,525
Total Liabilities & Equity $12,726

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $967
Outlier Payments
DSH Adjustment $29
Eligible DSH % $0
Simulated MC Payments $597
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $11,063
Outpatient Revenue $148,798
Total Patient Revenue $159,861
Contractual Allowances & Discounts $140,963
Net Patient Revenue $18,898
Total Operating Expenses $21,450
Net Service Income $-2,552
Other Income $422
Total Income $-2,130
Other Expenses
Net Income $-2,130

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $1,626
Medicaid Charges $30,248
Net CHIP Revenue $200
CHIP Charges $4,053

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No