Cleveland Clinic

Cleveland Clinic, located at 9500 Euclid Avenue, Cleveland, Ohio, is a leading nonprofit academic medical center that integrates clinical and hospital care with research and education. Founded in 1921, Cleveland Clinic is a multi-specialty group practice consistently ranked among the top hospitals in the nation and worldwide. Our mission is caring for life, researching for health, and educating those who serve. With a commitment to innovation and patient-centered care, Cleveland Clinic offers a wide range of specialties and attracts patients from across the globe seeking advanced medical solutions and compassionate, world-class healthcare.

Identifiers

Hospital Name Cleveland Clinic
Facility ID 360180

Location

Address 9500 EUCLID AVENUE
City/Town Cleveland
State OH
ZIP Code 44195
County/Parish CUYAHOGA

Health System

Health System Cleveland Clinic
Health System Website Domain clevelandclinic.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 5871
Health System Hospital Locations Florida and Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Cleveland Clinic
Emergency Services Yes

Scott Steele, MD

President, Main Campus

Joined Cleveland Clinic in 2016 and serves as president of the system's 1,400-bed main campus. Will transition to a senior advisor role effective July 1, 2024. Previously served as President of the Northeast Ohio Market.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 1267

Staffing & Personnel

FTE Employees on Payroll 27097
FTE Interns & Residents 914

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 82531
Inpatient Days (Title XIX) 19177
Total Inpatient Days 367453
Bed Count 1326
Available Bed Days 483990
Discharges (Title V) NA
Discharges (Title XVIII) 11285
Discharges (Title XIX) 1220
Total Discharges 50013

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 62255
Inpatient Days (Title XIX; Adults & Peds) 13788
Total Inpatient Days (Adults & Peds) 278938
Bed Count (Adults & Peds) 1008
Available Bed Days (Adults & Peds) 367920
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 11285
Discharges (Title XIX; Adults & Peds) 1220
Total Discharges (Adults & Peds) 50013

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 81%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients Better Than National Average
Mortality Group – Death Rate for CABG Surgery Patients Better Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate Better Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 180

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 2.8
Readmission Score Hospital Return Days for Heart Failure Patients 13.8
Readmission Score Hospital Return Days for Pneumonia Patients 42.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 3.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14
Readmission Score Rate of Readmission for CABG 8.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Worse Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Better Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.128
CAUTI SIR (Standardized Infection Ratio) 0.290
SSI SIR (Standardized Infection Ratio) 1.044
CDI SIR (Standardized Infection Ratio) 0.438
MRSA SIR (Standardized Infection Ratio) 0.879

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $44,845
Bad Debt Expense $71,006
Uncompensated Care Cost $62,485
Total Uncompensated Care $106,821

Operating Expenses ($ thousands)

Total Salaries $3,114,336
Overhead Expenses (Non-Salary) $3,316,532
Depreciation Expense $286,794
Total Operating Costs $3,371,390

Charges ($ thousands)

Inpatient Charges $5,344,182
Outpatient Charges $8,479,135
Total Patient Charges $13,823,317

Wage-Related Details ($ thousands)

Core Wage Costs $333,935
Wage Costs (RHC/FQHC)
Adjusted Salaries $3,114,938
Contract Labor (Patient Care) $4,699
Wage Costs (Part A Teaching) $14,855
Wage Costs (Interns & Residents) $21,014

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $301,228
Short-Term Investments
Notes Receivable
Accounts Receivable $1,260,317
Allowance for Doubtful Accounts $-279,645
Inventory $168,147
Prepaid Expenses $113,899
Other Current Assets $258,332
Total Current Assets $2,028,103

Balance Sheet – Fixed Assets ($ thousands)

Land Value $179,802
Land Improvements Value $102,886
Building Value $4,407,880
Leasehold Improvements $5,914
Fixed Equipment Value $32,876
Major Movable Equipment $2,007,689
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $2,749,673

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $6,928,987
Other Assets $2,207,858
Total Other Assets $9,136,845
Total Assets $13,914,621

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $458,525
Salaries & Wages Payable $393,767
Payroll Taxes Payable $16,335
Short-Term Debt $78,201
Deferred Revenue $540,042
Other Current Liabilities $507,473
Total Current Liabilities $1,994,384

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $2,736,204
Unsecured Loans
Other Long-Term Liabilities $861,698
Total Long-Term Liabilities $3,597,902
Total Liabilities $5,592,285

Balance Sheet – Equity ($ thousands)

General Fund Balance $7,902,756
Total Fund Balances $8,322,336
Total Liabilities & Equity $13,914,621

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $149,678
DRG (Post-Oct 1) $51,071
Outlier Payments
DSH Adjustment $5,365
Eligible DSH % $0
Simulated MC Payments $194,299
Total IME Payments $57,104

Revenue & Income Statement ($ thousands)

Inpatient Revenue $5,344,183
Outpatient Revenue $15,463,210
Total Patient Revenue $20,807,393
Contractual Allowances & Discounts $14,428,560
Net Patient Revenue $6,378,833
Total Operating Expenses $7,507,485
Net Service Income $-1,128,652
Other Income $585,900
Total Income $-542,752
Other Expenses
Net Income $-542,752

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $411,626
Medicaid Charges $1,772,594
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No