University of Michigan Health-West Hospital

University of Michigan Health-West, located at 5900 Byron Center Avenue SW in Wyoming, MI, is dedicated to advancing health in West Michigan as part of the state's top-ranked health system. Our 208-bed teaching hospital reflects our commitment to providing world-class, patient-centered care. We serve over 250,000 patients annually across 30 locations, including more than 61,000 emergency patients treated each year at our Level II Trauma Center, Comprehensive Stroke Center, and accredited Chest Pain Center. As a physician-led organization and affiliate of University of Michigan Health, we offer convenient access to both primary and specialty care, earning top grades for safety, quality, and technological leadership.

Identifiers

Hospital Name University of Michigan Health-West Hospital
Facility ID 230236

Location

Address 5900 BYRON CENTER AVENUE, SW
City/Town Wyoming
State MI
ZIP Code 49519
County/Parish KENT

Health System

Health System University of Michigan Health-Sparrow
Health System Website Domain uofmhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 7
Health System Total Beds 1787
Health System Hospital Locations Michigan

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details University of Michigan Health-Sparrow
Emergency Services Yes

Ronald Grifka, MD

President

Ronald Grifka, MD brings two decades of leadership to his role, which includes overseeing more than 500 UM Health-West physicians. He provides leadership to medical education and serves as the Chief Clinical Quality Officer for the organization. Before joining UM Health-West as CMO, Grifka was Professor of Pediatrics at the University of Michigan, and an attending Cardiologist at C. S. Mott Children's Hospital.

Kristi L. Belmore

Vice President, Finance

NA

Stacie Bommersbach

Vice President, Quality & Patient Safety

NA

Rhae-Ann Booker

Vice President, Diversity, Equity and Inclusion

NA

Bruce W. Carrier

Chief Human Resources Officer

NA

Thomas Fantin

Vice President, Information Technology

NA

Tena M. Hoxsie, MBA, CPC, CPCO

Vice President of Patient Financial Experience

NA

Kris P. Kurtz, CPA

Chief Financial Officer & Chief Operating Officer

NA

Jarrett Martus

Chief of Staff to the President

NA

Lance M. Owens

Chief Medical Information Officer

NA

Kate Veenstra

Chief Nursing Officer

NA

J. Josh Wilda

Chief Digital & Information Officer

As Chief Digital and Information Officer at University of Michigan Health-West, Joshua Wilda is responsible for the executive leadership and strategic oversight of UM Health-West's Health Information Technology division and the corporate Project Management Offices.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 208

Staffing & Personnel

FTE Employees on Payroll 2503.02
FTE Interns & Residents 69.27

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4949
Inpatient Days (Title XIX) 1043
Total Inpatient Days 37955
Bed Count 201
Available Bed Days 68681
Discharges (Title V) NA
Discharges (Title XVIII) 1193
Discharges (Title XIX) 225
Total Discharges 8911

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4611
Inpatient Days (Title XIX; Adults & Peds) 713
Total Inpatient Days (Adults & Peds) 33725
Bed Count (Adults & Peds) 185
Available Bed Days (Adults & Peds) 63152
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1193
Discharges (Title XIX; Adults & Peds) 225
Total Discharges (Adults & Peds) 8911

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has multiple significant high-patient-mortality concerns.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 166

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 10.5
Readmission Score Hospital Return Days for Heart Failure Patients -8.3
Readmission Score Hospital Return Days for Pneumonia Patients 20.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.8
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.970
CAUTI SIR (Standardized Infection Ratio) 1.044
SSI SIR (Standardized Infection Ratio) 0.258
CDI SIR (Standardized Infection Ratio) 0.398
MRSA SIR (Standardized Infection Ratio) 0.634

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,000
Bad Debt Expense $10,178
Uncompensated Care Cost $6,288
Total Uncompensated Care $6,579

Operating Expenses ($ thousands)

Total Salaries $237,176
Overhead Expenses (Non-Salary) $332,663
Depreciation Expense $29,843
Total Operating Costs $414,404

Charges ($ thousands)

Inpatient Charges $406,003
Outpatient Charges $888,040
Total Patient Charges $1,294,043

Wage-Related Details ($ thousands)

Core Wage Costs $37,023
Wage Costs (RHC/FQHC)
Adjusted Salaries $236,791
Contract Labor (Patient Care) $9,709
Wage Costs (Part A Teaching) $38
Wage Costs (Interns & Residents) $1,445

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $4,975
Short-Term Investments $1,741
Notes Receivable
Accounts Receivable $188,061
Allowance for Doubtful Accounts $-116,413
Inventory
Prepaid Expenses
Other Current Assets $16,471
Total Current Assets $94,835

Balance Sheet – Fixed Assets ($ thousands)

Land Value $15,167
Land Improvements Value $956
Building Value $353,663
Leasehold Improvements $30,590
Fixed Equipment Value $301,758
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $317,496

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $34,045
Total Other Assets $34,045
Total Assets $446,377

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $25,469
Salaries & Wages Payable $19,800
Payroll Taxes Payable
Short-Term Debt $15,191
Deferred Revenue $150
Other Current Liabilities $18,376
Total Current Liabilities $78,987

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $134,869
Unsecured Loans
Other Long-Term Liabilities $172,591
Total Long-Term Liabilities $307,460
Total Liabilities $386,446

Balance Sheet – Equity ($ thousands)

General Fund Balance $59,930
Total Fund Balances $59,930
Total Liabilities & Equity $446,377

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,606
DRG (Post-Oct 1) $10,877
Outlier Payments
DSH Adjustment $572
Eligible DSH % $0
Simulated MC Payments $33,147
Total IME Payments $2,612

Revenue & Income Statement ($ thousands)

Inpatient Revenue $406,003
Outpatient Revenue $1,058,157
Total Patient Revenue $1,464,161
Contractual Allowances & Discounts $952,148
Net Patient Revenue $512,012
Total Operating Expenses $569,840
Net Service Income $-57,827
Other Income $25,390
Total Income $-32,438
Other Expenses
Net Income $-32,438

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,292
Medicaid Charges $173,268
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No