Ridgeview Medical Center

Ridgeview Medical Center, located at 500 South Maple Street in Waconia, MN, is your trusted regional healthcare provider, conveniently situated just 35 minutes west of Minneapolis. As an independent, non-profit health system, we are committed to enhancing the lifelong health of the people we serve by nurturing the whole person—mind, body, and spirit. With hospitals in Waconia, Arlington, Chaska, and Le Sueur, along with numerous primary and specialty care clinics and a 24/7 free-standing emergency and urgent care facility (Two Twelve Medical Center), Ridgeview delivers exceptional care, compassion, and quality through state-of-the-art technology and experienced specialists. We take pride in our recognition for clinical excellence and patient experience, including being named among America's 50 Best Hospitals for Surgical Excellence (2025) and receiving the Outstanding Patient Experience Award.

Identifiers

Hospital Name Ridgeview Medical Center
Facility ID 240056

Location

Address 500 SOUTH MAPLE STREET
City/Town Waconia
State MN
ZIP Code 55387
County/Parish CARVER

Health System

Health System Ridgeview Medical Center
Health System Website Domain ridgeviewmedical.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 144
Health System Hospital Locations Minnesota

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Independent
Emergency Services Yes

Michael Phelps

President and Chief Executive Officer

NA

Benjamin Nielsen

Chief Operating Officer

NA

Aaron Bloomquist

Chief Financial Officer

Holds a Bachelor's degree in Accounting from the University of Minnesota and is a Certified Public Accountant (CPA).

Andrew Kester

Chief Information Officer

Previously Senior Manager of Clinical Applications at HealthPartners and Manager of Clinical Applications at Park Nicollet Health Services. Has a background in psychology, extensive experience managing EHR support and development teams, and has led the combination of separate instances of the Epic EMR.

Elaine Arion, DNP, MSN, RN

Vice President, Patient Care Services and CNO

Has been at Ridgeview for approximately five years. Nursing is her second career after business.

Matthew Herold, MD

Ridgeview Vice President & Chief Medical Officer (CMO)

Emergency medicine specialist in Waconia, MN, affiliated with Ridgeview Medical Center. Graduated from University of Iowa Carver College of Medicine in 2002 with over 20 years of experience in the medical field.

Sandra Beulke, MD

Chief of Staff - Waconia Campus

NA

Todd Elftmann, MD

Past Chief of Staff - Waconia Campus

NA

Andraya Huldeen, MD

Chief of Staff-Elect - Waconia Campus

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 109

Staffing & Personnel

FTE Employees on Payroll 1077.66
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6424
Inpatient Days (Title XIX) 785
Total Inpatient Days 24908
Bed Count 109
Available Bed Days 39785
Discharges (Title V) NA
Discharges (Title XVIII) 1588
Discharges (Title XIX) 285
Total Discharges 4878

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3826
Inpatient Days (Title XIX; Adults & Peds) 306
Total Inpatient Days (Adults & Peds) 13603
Bed Count (Adults & Peds) 84
Available Bed Days (Adults & Peds) 30660
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1588
Discharges (Title XIX; Adults & Peds) 285
Total Discharges (Adults & Peds) 4878

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the quiet atmosphere of the hospital. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 84%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 139

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -13.4
Readmission Score Hospital Return Days for Pneumonia Patients -3.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 2.388
CAUTI SIR (Standardized Infection Ratio) 2.156
SSI SIR (Standardized Infection Ratio) 0.834
CDI SIR (Standardized Infection Ratio) 1.025
MRSA SIR (Standardized Infection Ratio) 0.974

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $291
Bad Debt Expense $4,491
Uncompensated Care Cost $2,006
Total Uncompensated Care $13,545

Operating Expenses ($ thousands)

Total Salaries $99,378
Overhead Expenses (Non-Salary) $164,971
Depreciation Expense $9,475
Total Operating Costs $250,632

Charges ($ thousands)

Inpatient Charges $264,816
Outpatient Charges $391,260
Total Patient Charges $656,076

Wage-Related Details ($ thousands)

Core Wage Costs $18,211
Wage Costs (RHC/FQHC)
Adjusted Salaries $99,378
Contract Labor (Patient Care) $7,395
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3,643
Short-Term Investments $74,760
Notes Receivable $996
Accounts Receivable $39,281
Allowance for Doubtful Accounts
Inventory $5,635
Prepaid Expenses $17,141
Other Current Assets $4,121
Total Current Assets $148,505

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,189
Land Improvements Value $3,768
Building Value $104,975
Leasehold Improvements $11,479
Fixed Equipment Value $7,650
Major Movable Equipment $161,159
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $115,201

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $20,958
Other Assets $75,755
Total Other Assets $96,714
Total Assets $360,419

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $72,023
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $9,468
Total Current Liabilities $81,491

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $71,775
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $51,991
Total Long-Term Liabilities $123,766
Total Liabilities $205,257

Balance Sheet – Equity ($ thousands)

General Fund Balance $155,162
Total Fund Balances $155,162
Total Liabilities & Equity $360,419

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $12,471
DRG (Post-Oct 1) $4,231
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments $16,082
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $269,586
Outpatient Revenue $484,719
Total Patient Revenue $754,305
Contractual Allowances & Discounts $466,474
Net Patient Revenue $287,831
Total Operating Expenses $328,635
Net Service Income $-40,804
Other Income $27,965
Total Income $-12,840
Other Expenses
Net Income $-12,840

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $19,075
Medicaid Charges $80,136
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No