Cape Cod Hospital

Cape Cod Hospital, located at 27 Park Street in Hyannis, MA, is a leading not-for-profit regional medical center committed to providing high-quality, accessible healthcare to Cape Cod residents and visitors. As the largest hospital on Cape Cod, we offer a comprehensive range of services, including a Level III trauma center, advanced cardiac care, and cancer services at the Davenport-Mugar Cancer Center. Our busy Emergency Department sees over 85,000 patients annually, and we are proud to be nationally recognized for exceptional care. With the opening of the new Edwin Barbey Patient Care Pavilion in May 2025, featuring a state-of-the-art cancer center and expanded cardiac and clinical care, Cape Cod Hospital continues to invest in the health and well-being of our community.

Identifiers

Hospital Name Cape Cod Hospital
Facility ID 220012

Location

Address 27 PARK STREET
City/Town Hyannis
State MA
ZIP Code 2601
County/Parish BARNSTABLE

Health System

Health System Cape Cod Healthcare
Health System Website Domain capecodhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 354
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Cape Cod Healthcare
Emergency Services Yes

Michael K. Lauf

CEO, Cape Cod Hospital

Also President and CEO of Cape Cod Healthcare. Served as the Cape Cod Healthcare system's Chief Operating Officer from 2008-2010. Was promoted to President of Cape Cod Hospital and Falmouth Hospital in 2010, before being appointed to his current position as President and CEO of the system. Prior to joining CCHC, Mr. Lauf served as Chief Operating Officer of Bristol Medical Center, a 348-bed hospital in Bristol, Tennessee. From 1999 to 2006, he held a variety of positions for Conemaugh Health System in Pennsylvania, including President and CEO of Miners Medical Center. From 1994 to 1999, he worked on the staff of U.S. Representative John P. Murtha. Mr. Lauf earned his MBA from Saint Francis University and his BA from the University of Pittsburgh.

William Agel, MD, MPH

Chief Medical Officer for Cape Cod Hospital and Cape Cod Healthcare

NA

Lori Jewett, MSN, RN

COO Cape Cod Hospital

Also Senior VP Operations Cchc.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 259

Staffing & Personnel

FTE Employees on Payroll 1945.32
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 39487
Inpatient Days (Title XIX) 4765
Total Inpatient Days 71407
Bed Count 239
Available Bed Days 87235
Discharges (Title V) NA
Discharges (Title XVIII) 8167
Discharges (Title XIX) 994
Total Discharges 15937

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 36701
Inpatient Days (Title XIX; Adults & Peds) 2853
Total Inpatient Days (Adults & Peds) 63034
Bed Count (Adults & Peds) 215
Available Bed Days (Adults & Peds) 78475
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8167
Discharges (Title XIX; Adults & Peds) 994
Total Discharges (Adults & Peds) 15937

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 194

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 7.2
Readmission Score Hospital Return Days for Heart Failure Patients 11.9
Readmission Score Hospital Return Days for Pneumonia Patients 17.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG 10.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.698
CAUTI SIR (Standardized Infection Ratio) 1.162
SSI SIR (Standardized Infection Ratio) 1.844
CDI SIR (Standardized Infection Ratio) 0.743
MRSA SIR (Standardized Infection Ratio) 0.479

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,096
Bad Debt Expense $12,305
Uncompensated Care Cost $9,559
Total Uncompensated Care $29,562

Operating Expenses ($ thousands)

Total Salaries $214,363
Overhead Expenses (Non-Salary) $413,816
Depreciation Expense $27,824
Total Operating Costs $533,474

Charges ($ thousands)

Inpatient Charges $543,483
Outpatient Charges $896,173
Total Patient Charges $1,439,656

Wage-Related Details ($ thousands)

Core Wage Costs $57,423
Wage Costs (RHC/FQHC)
Adjusted Salaries $214,076
Contract Labor (Patient Care) $33,895
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3,251
Short-Term Investments $22,242
Notes Receivable
Accounts Receivable $58,637
Allowance for Doubtful Accounts
Inventory $13,842
Prepaid Expenses $2,219
Other Current Assets
Total Current Assets $152,323

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,330
Land Improvements Value $14,730
Building Value $300,697
Leasehold Improvements $4,126
Fixed Equipment Value $30,347
Major Movable Equipment $134,202
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $187,889

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $289,627
Other Assets $516
Total Other Assets $290,143
Total Assets $630,355

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $46,144
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $7,920
Deferred Revenue
Other Current Liabilities $19,321
Total Current Liabilities $73,386

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $76,634
Total Long-Term Liabilities $76,634
Total Liabilities $150,020

Balance Sheet – Equity ($ thousands)

General Fund Balance $426,106
Total Fund Balances $480,335
Total Liabilities & Equity $630,355

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $106,614
Outlier Payments
DSH Adjustment $1,087
Eligible DSH % $0
Simulated MC Payments $24,216
Total IME Payments $857

Revenue & Income Statement ($ thousands)

Inpatient Revenue $609,126
Outpatient Revenue $928,641
Total Patient Revenue $1,537,767
Contractual Allowances & Discounts $917,424
Net Patient Revenue $620,342
Total Operating Expenses $628,179
Net Service Income $-7,837
Other Income $-23,535
Total Income $-31,371
Other Expenses $1,284
Net Income $-32,655

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $47,394
Medicaid Charges $175,602
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No