Lawrence & Memorial Hospital

Lawrence + Memorial Hospital, located at 365 Montauk Avenue in New London, CT, has been serving the community since 1912. As a not-for-profit, 308-bed general acute care hospital and a member of Yale New Haven Health, we provide comprehensive patient care, including medical, surgical, pediatric, rehabilitation, psychiatric, and obstetrical services. We are committed to medical excellence with respect, compassion, dignity, and trust, ensuring the highest quality of care and patient satisfaction through advanced technology and team-coordinated care. Contact us at 860-442-0711 to learn more about our services, including emergency care, heart and vascular services, maternity care, and more.

Identifiers

Hospital Name Lawrence & Memorial Hospital
Facility ID 070007

Location

Address 365 MONTAUK AVE
City/Town New London
State CT
ZIP Code 6320
County/Parish NEW LONDON

Health System

Health System Yale New Haven Health
Health System Website Domain ynhh.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 6
Health System Total Beds 2330
Health System Hospital Locations Connecticut and Rhode Island

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Yale New Haven Health
Emergency Services Yes

Richard Lisitano

President, Lawrence + Memorial Healthcare Executive Vice President, YNHHS

NA

Shannon Christian, MSN, RN, NEA-BC

Senior Vice President Patient Care Services & Chief Nursing Officer

NA

Oliver Mayorga, MD, MHCM, FACEP

Senior Vice President Chief Medical Officer

NA

Carrie Kenyon, MHA, BSN, RN

Vice President Operations

NA

Brett Perrone

Vice President Finance

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 280

Staffing & Personnel

FTE Employees on Payroll 1729
FTE Interns & Residents 1

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 19656
Inpatient Days (Title XIX) 13013
Total Inpatient Days 65378
Bed Count 236
Available Bed Days 86140
Discharges (Title V) NA
Discharges (Title XVIII) 2950
Discharges (Title XIX) 2747
Total Discharges 10892

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 17857
Inpatient Days (Title XIX; Adults & Peds) 11039
Total Inpatient Days (Adults & Peds) 54975
Bed Count (Adults & Peds) 203
Available Bed Days (Adults & Peds) 74095
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2950
Discharges (Title XIX; Adults & Peds) 2747
Total Discharges (Adults & Peds) 10892

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours
Care Quality Concerns Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 113

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 34.6
Readmission Score Hospital Return Days for Heart Failure Patients 11
Readmission Score Hospital Return Days for Pneumonia Patients 33.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 7.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.3
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.3
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,401
Bad Debt Expense $9,891
Uncompensated Care Cost $7,554
Total Uncompensated Care $34,390

Operating Expenses ($ thousands)

Total Salaries $165,832
Overhead Expenses (Non-Salary) $285,441
Depreciation Expense $17,911
Total Operating Costs $379,416

Charges ($ thousands)

Inpatient Charges $377,109
Outpatient Charges $818,262
Total Patient Charges $1,195,370

Wage-Related Details ($ thousands)

Core Wage Costs $41,260
Wage Costs (RHC/FQHC)
Adjusted Salaries $165,832
Contract Labor (Patient Care) $7,540
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $22,068
Short-Term Investments $28,306
Notes Receivable
Accounts Receivable $94,885
Allowance for Doubtful Accounts $-30,799
Inventory $6,293
Prepaid Expenses $695
Other Current Assets
Total Current Assets $195,124

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,590
Land Improvements Value $4,979
Building Value $117,747
Leasehold Improvements $21,491
Fixed Equipment Value
Major Movable Equipment $87,538
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $185,915

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $52,591
Other Assets $26,427
Total Other Assets $79,018
Total Assets $460,057

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $44,104
Salaries & Wages Payable $16,097
Payroll Taxes Payable
Short-Term Debt $4,030
Deferred Revenue
Other Current Liabilities $16,405
Total Current Liabilities $82,203

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $71,682
Unsecured Loans
Other Long-Term Liabilities $36,545
Total Long-Term Liabilities $108,227
Total Liabilities $190,430

Balance Sheet – Equity ($ thousands)

General Fund Balance $89,226
Total Fund Balances $269,626
Total Liabilities & Equity $460,057

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $35,106
Outlier Payments
DSH Adjustment $1,109
Eligible DSH % $0
Simulated MC Payments $31,813
Total IME Payments $86

Revenue & Income Statement ($ thousands)

Inpatient Revenue $387,356
Outpatient Revenue $867,869
Total Patient Revenue $1,255,225
Contractual Allowances & Discounts $832,481
Net Patient Revenue $422,744
Total Operating Expenses $451,273
Net Service Income $-28,529
Other Income $34,183
Total Income $5,654
Other Expenses
Net Income $5,654

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $56,610
Medicaid Charges $262,901
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing Yes--In Process of Replacing