Overlake Medical Center & Clinics

Overlake Medical Center & Clinics, located in Bellevue, WA, is a leading nonprofit healthcare system that has been committed to providing compassionate, high-quality care to the Puget Sound community since 1960. As part of MultiCare Health System, Overlake offers a comprehensive range of advanced medical services, including a dedicated Cancer Center, a Level III Trauma Center, and a state-of-the-art Childbirth Center. Recognized for excellence in patient safety and satisfaction, Overlake prioritizes innovation, collaboration, and delivering exceptional care for every life we touch. With a growing network of primary, urgent, and specialty care clinics, Overlake is your trusted partner for a healthy future.

Identifiers

Hospital Name Overlake Medical Center & Clinics
Facility ID 500051

Location

Address 1035-116TH AVE NE
City/Town Bellevue
State WA
ZIP Code 98004
County/Parish KING

Health System

Health System Multicare Health System
Health System Website Domain multicare.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 2312
Health System Hospital Locations Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details MultiCare Health System
Emergency Services Yes

Michael Marsh

President and Chief Executive Officer

Mike Mullins, FACHE

Interim Chief Operating Officer

David Winokur

Chief Administrative Officer

Chrissy Yamada

Interim Chief Financial Officer

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 218

Staffing & Personnel

FTE Employees on Payroll 2748.18
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 16833
Inpatient Days (Title XIX) 2035
Total Inpatient Days 68837
Bed Count 296
Available Bed Days 108040
Discharges (Title V) NA
Discharges (Title XVIII) 3137
Discharges (Title XIX) 324
Total Discharges 13490

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 14588
Inpatient Days (Title XIX; Adults & Peds) 1099
Total Inpatient Days (Adults & Peds) 51703
Bed Count (Adults & Peds) 248
Available Bed Days (Adults & Peds) 90520
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3137
Discharges (Title XIX; Adults & Peds) 324
Total Discharges (Adults & Peds) 13490

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 79%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 189

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -14.3
Readmission Score Hospital Return Days for Heart Failure Patients -7.1
Readmission Score Hospital Return Days for Pneumonia Patients 22.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 11.8
Readmission Score Rate of Readmission for CABG 11.2
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.008
CAUTI SIR (Standardized Infection Ratio) 1.057
SSI SIR (Standardized Infection Ratio) 2.363
CDI SIR (Standardized Infection Ratio) 0.340
MRSA SIR (Standardized Infection Ratio) 0.325

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,752
Bad Debt Expense $17,618
Uncompensated Care Cost $10,029
Total Uncompensated Care $20,556

Operating Expenses ($ thousands)

Total Salaries $344,769
Overhead Expenses (Non-Salary) $427,970
Depreciation Expense $28,458
Total Operating Costs $509,288

Charges ($ thousands)

Inpatient Charges $1,086,336
Outpatient Charges $1,024,851
Total Patient Charges $2,111,187

Wage-Related Details ($ thousands)

Core Wage Costs $64,404
Wage Costs (RHC/FQHC)
Adjusted Salaries $344,769
Contract Labor (Patient Care) $34,281
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14,240
Short-Term Investments
Notes Receivable
Accounts Receivable $437,784
Allowance for Doubtful Accounts $-330,760
Inventory $15,965
Prepaid Expenses $14,468
Other Current Assets
Total Current Assets $160,630

Balance Sheet – Fixed Assets ($ thousands)

Land Value $521,813
Land Improvements Value $-337,146
Building Value $108,900
Leasehold Improvements
Fixed Equipment Value $113,261
Major Movable Equipment $25,992
Minor Depreciable Equipment
Health IT Assets $6,642
Total Fixed Assets $439,463

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $283,064
Other Assets $79,284
Total Other Assets $362,348
Total Assets $962,441

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $28,803
Salaries & Wages Payable $32,963
Payroll Taxes Payable $4,649
Short-Term Debt
Deferred Revenue
Other Current Liabilities $56,988
Total Current Liabilities $123,403

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $333,440
Total Long-Term Liabilities $333,440
Total Liabilities $456,842

Balance Sheet – Equity ($ thousands)

General Fund Balance $505,599
Total Fund Balances $505,599
Total Liabilities & Equity $962,441

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,027
DRG (Post-Oct 1) $32,061
Outlier Payments
DSH Adjustment $522
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,086,336
Outpatient Revenue $1,245,640
Total Patient Revenue $2,331,976
Contractual Allowances & Discounts $1,656,853
Net Patient Revenue $675,123
Total Operating Expenses $772,739
Net Service Income $-97,616
Other Income $61,451
Total Income $-36,165
Other Expenses
Net Income $-36,165

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $18,154
Medicaid Charges $175,635
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No