UM Shore Medical Center at Chestertown

UM Shore Medical Center at Chestertown, located at 100 Brown Street in Chestertown, MD, provides comprehensive medical care with a focus on serving the residents of Caroline, Dorchester, Kent, Queen Anne's, and Talbot Counties. Our services include a 24/7 emergency department, medical imaging, laboratory testing, and same-day surgery. We offer specialized care in areas such as cardiology and hospice & palliative medicine. As part of the University of Maryland Shore Regional Health, we are committed to expanding healthcare access and providing exceptional patient care.

Identifiers

Hospital Name UM Shore Medical Center at Chestertown
Facility ID 210030

Location

Address 100 BROWN STREET
City/Town Chestertown
State MD
ZIP Code 21620
County/Parish KENT

Health System

Health System University of Maryland Medical System
Health System Website Domain umms.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 11
Health System Total Beds 2643
Health System Hospital Locations Maryland

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details University of Maryland Medical System
Emergency Services Yes

Aaron “Zack” Royston

Vice President of Rural Health Care Transformation and Executive Director of UM Shore Medical Center at Chestertown

Aaron “Zack” Royston, MAS, MS, FACHE, has joined University of Maryland Shore Regional Health (UM SRH) as Vice President of Rural Health Care Transformation and Executive Director of UM Shore Medical Center at Chestertown. [2, 5] Royston transitions from UMMS and brings extensive health care administration and population health experience to this dual role, including finance, operations, process improvement, preventive health, and strategic planning and implementation. [2, 5] Most recently, he served for nearly four years as Director of Clinical Integration in the Population Health Services Organization with UMMS. [2, 5] Prior to his tenure at UMMS, Royston spent 10 years with Affinity Health Alliance, Inc., based in Elkton, Maryland, including two positions with Union Hospital. [2, 5] Royston earned bachelor's and master's degrees in Emergency Health Services from University of Maryland Baltimore County (UMBC), and also a master's degree in Population Health Management from Johns Hopkins University's Bloomberg School of Public Health. [2, 5] Early in his career, he taught in health sciences programs for area community colleges and UMBC. [2] Royston previously served as board chair for the West Cecil Health Center, as a board member of the Cecil County YMCA, as a Finance Committee member for the YMCA of the Chesapeake and as a member of the Cecil County Commission on Aging. [2, 5]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 64

Staffing & Personnel

FTE Employees on Payroll 134.83
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 895
Inpatient Days (Title XIX) NA
Total Inpatient Days 1211
Bed Count 12
Available Bed Days 4380
Discharges (Title V) NA
Discharges (Title XVIII) 197
Discharges (Title XIX) NA
Total Discharges 272

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 895
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 1211
Bed Count (Adults & Peds) 8
Available Bed Days (Adults & Peds) 2920
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 197
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 272

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 154

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -30.7
Readmission Score Hospital Return Days for Pneumonia Patients -10.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.8
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 1.931
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $11,091
Overhead Expenses (Non-Salary) $31,013
Depreciation Expense $2,603
Total Operating Costs $29,895

Charges ($ thousands)

Inpatient Charges $7,858
Outpatient Charges $47,001
Total Patient Charges $54,859

Wage-Related Details ($ thousands)

Core Wage Costs $2,193
Wage Costs (RHC/FQHC)
Adjusted Salaries $11,091
Contract Labor (Patient Care) $1,715
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $42,017
Short-Term Investments
Notes Receivable
Accounts Receivable $4,097
Allowance for Doubtful Accounts
Inventory $490
Prepaid Expenses $11
Other Current Assets
Total Current Assets $47,675

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $9,770
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $9,770

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $3,330
Other Assets $13,156
Total Other Assets $16,486
Total Assets $73,931

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,224
Salaries & Wages Payable $1,722
Payroll Taxes Payable
Short-Term Debt $72
Deferred Revenue
Other Current Liabilities $4,929
Total Current Liabilities $8,947

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $3,300
Unsecured Loans
Other Long-Term Liabilities $333
Total Long-Term Liabilities $3,633
Total Liabilities $12,580

Balance Sheet – Equity ($ thousands)

General Fund Balance $61,351
Total Fund Balances $61,351
Total Liabilities & Equity $73,931

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,275
DRG (Post-Oct 1) $3,986
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $7,858
Outpatient Revenue $49,762
Total Patient Revenue $57,621
Contractual Allowances & Discounts $11,021
Net Patient Revenue $46,599
Total Operating Expenses $45,866
Net Service Income $733
Other Income $1,981
Total Income $2,714
Other Expenses $0
Net Income $2,714

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No