Trinity Health Grand Haven Hospital

Trinity Health Grand Haven Hospital, located at 1309 Sheldon Rd in Grand Haven, MI, is an 81-bed acute care hospital serving northwest Ottawa County and surrounding communities. Formerly known as North Ottawa Community Hospital, we provide compassionate, patient-centered care with award-winning expertise and the latest technology. Our services include a 24/7 emergency department, general surgery, imaging, inpatient detox, and specialized care such as our Breast Center and Heartwood Lodge skilled nursing facility. We honor the sacredness and dignity of every person, focusing on mind, body, and spirit to promote healing and well-being. As part of Trinity Health, we are committed to being a transforming and healing presence within our community.

Identifiers

Hospital Name Trinity Health Grand Haven Hospital
Facility ID 230174

Location

Address 1309 SHELDON RD
City/Town Grand Haven
State MI
ZIP Code 49417
County/Parish OTTAWA

Health System

Health System Trinity Health
Health System Website Domain trinity-health.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 35
Health System Total Beds 8691
Health System Hospital Locations Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Massachusetts, Maryland, Michigan, North Dakota, New York, Ohio, Oregon and Pennsylvania

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Trinity Health
Emergency Services Yes

Gary Allore

President

Has been with Trinity Health for the past 19 years and has been leading the Muskegon and Shelby hospitals since 2017. Will also lead Trinity Health Grand Haven as president. Excited to get to know the providers and staff and carry forward the momentum of developing a strong interconnected care network.

John Foss

Senior Vice President of Operations

Currently senior vice president of Operations for Shelby Hospital. Will lead day-to-day operations for both the Grand Haven and Shelby hospitals starting May 1. Respected and highly knowledgeable leader with 30 years of health care experience with Trinity Health in West Michigan. Will continue aligning operations throughout the Lakeshore area. Excited to get to know the providers and staff.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 81

Staffing & Personnel

FTE Employees on Payroll 301
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 495
Inpatient Days (Title XIX) 15
Total Inpatient Days 2246
Bed Count 36
Available Bed Days 13140
Discharges (Title V) NA
Discharges (Title XVIII) 137
Discharges (Title XIX) 6
Total Discharges 671

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 408
Inpatient Days (Title XIX; Adults & Peds) 15
Total Inpatient Days (Adults & Peds) 1749
Bed Count (Adults & Peds) 29
Available Bed Days (Adults & Peds) 10585
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 137
Discharges (Title XIX; Adults & Peds) 6
Total Discharges (Adults & Peds) 671

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Patients report challenges the cleanliness of the hospital. Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 150

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) N/A
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $47
Bad Debt Expense $4,320
Uncompensated Care Cost $1,328
Total Uncompensated Care $1,639

Operating Expenses ($ thousands)

Total Salaries $18,074
Overhead Expenses (Non-Salary) $33,550
Depreciation Expense $1,636
Total Operating Costs $43,272

Charges ($ thousands)

Inpatient Charges $16,732
Outpatient Charges $130,623
Total Patient Charges $147,355

Wage-Related Details ($ thousands)

Core Wage Costs $4,086
Wage Costs (RHC/FQHC)
Adjusted Salaries $18,074
Contract Labor (Patient Care) $2,328
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $8,278
Short-Term Investments
Notes Receivable
Accounts Receivable $3,894
Allowance for Doubtful Accounts
Inventory $1,321
Prepaid Expenses $679
Other Current Assets $1,769
Total Current Assets $16,142

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,940
Land Improvements Value $300
Building Value $11,000
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $1,177
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $13,450

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $208
Other Assets $770
Total Other Assets $977
Total Assets $30,569

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,224
Salaries & Wages Payable $1,313
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $2,231
Total Current Liabilities $14,862

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $457
Total Long-Term Liabilities $457
Total Liabilities $15,320

Balance Sheet – Equity ($ thousands)

General Fund Balance $15,249
Total Fund Balances $15,249
Total Liabilities & Equity $30,569

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $246
DRG (Post-Oct 1) $743
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $17,225
Outpatient Revenue $134,060
Total Patient Revenue $151,285
Contractual Allowances & Discounts $107,920
Net Patient Revenue $43,366
Total Operating Expenses $51,624
Net Service Income $-8,258
Other Income $7,503
Total Income $-755
Other Expenses $-1,375
Net Income $621

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $3,100
Medicaid Charges $20,501
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP SAP
ERP Version NA
EHR is Changing No