Page Memorial Hospital

Page Memorial Hospital, located in Luray, VA, is a 25-bed critical access hospital committed to providing patient-centered care in a modern and welcoming environment. As part of Valley Health, we offer a wide range of services, including emergency care, medical-surgical units, an ICU, and rehabilitation services. Our recent renovations and advanced technology, such as our electronic charting system, ensure efficiency and comfort for our patients. With a dedicated team of physicians covering 18 specialties, we strive to meet the healthcare needs of our community with quality and compassion.

Identifiers

Hospital Name Page Memorial Hospital
Facility ID 491307

Location

Address 200 MEMORIAL DRIVE
City/Town Luray
State VA
ZIP Code 22835
County/Parish PAGE

Health System

Health System Valley Health System
Health System Website Domain valleyhealthlink.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 10
Health System Total Beds 2270
Health System Hospital Locations New Jersey, Nevada, Virginia and West Virginia

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Valley Health
Emergency Services Yes

Nelson Travis Clark

President

Also listed as Administrator and CEO of Page Memorial Hospital, and Vice President, Operations, Shenandoah Memorial Hospital and Page Memorial Hospital for Valley Health. He also serves as the Chair of the Board for the Luray-Page Chamber of Commerce representing Valley Health Page Memorial Hospital. He received the Community Star Award from the National Organization of State Offices of Rural Health as VP of operations at Page Memorial Hospital and Shenandoah Memorial Hospital.

Portia Brown

Vice President

Has 37 years of healthcare experience, including 32 years in leadership roles. Provides administrative oversight to hospital and clinic operations at Page Memorial Hospital, as well as oversight for quality, performance improvement, safety, risk management, patient experience, regulatory compliance, and infection prevention programs for the Southern Region Valley Health hospitals (including Shenandoah Memorial and Warren Memorial Hospitals). Holds undergraduate degrees in laboratory technology and medical technology from Auburn University, a Master of Science in Health Administration from Virginia Commonwealth University, Medical College of Virginia. She is a certified professional in healthcare quality (CPHQ), patient safety (CPPS), and healthcare risk management (CPHRM), and is a Fellow of the American College of Healthcare Executives. She is responsible for daily hospital and ambulatory clinic operations.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 142.07
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2495
Inpatient Days (Title XIX) 15
Total Inpatient Days 4335
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 337
Discharges (Title XIX) 3
Total Discharges 778

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1217
Inpatient Days (Title XIX; Adults & Peds) 15
Total Inpatient Days (Adults & Peds) 2267
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 337
Discharges (Title XIX; Adults & Peds) 3
Total Discharges (Adults & Peds) 778

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the cleanliness of the hospital. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 134

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -36.5
Readmission Score Hospital Return Days for Pneumonia Patients 10.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $319
Bad Debt Expense $3,261
Uncompensated Care Cost $1,849
Total Uncompensated Care $4,308

Operating Expenses ($ thousands)

Total Salaries $16,563
Overhead Expenses (Non-Salary) $26,543
Depreciation Expense $2,888
Total Operating Costs $42,007

Charges ($ thousands)

Inpatient Charges $11,897
Outpatient Charges $72,729
Total Patient Charges $84,625

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2,774
Short-Term Investments
Notes Receivable
Accounts Receivable $12,483
Allowance for Doubtful Accounts $-4,980
Inventory $342
Prepaid Expenses $398
Other Current Assets $-914
Total Current Assets $10,483

Balance Sheet – Fixed Assets ($ thousands)

Land Value $394
Land Improvements Value $728
Building Value $43,057
Leasehold Improvements $215
Fixed Equipment Value $4,839
Major Movable Equipment $14,456
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $39,036

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,014
Other Assets $10,867
Total Other Assets $11,881
Total Assets $61,399

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,131
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $187
Deferred Revenue
Other Current Liabilities $26
Total Current Liabilities $3,345

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $30,590
Unsecured Loans
Other Long-Term Liabilities $202
Total Long-Term Liabilities $30,792
Total Liabilities $34,136

Balance Sheet – Equity ($ thousands)

General Fund Balance $27,263
Total Fund Balances $27,263
Total Liabilities & Equity $61,399

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $11,895
Outpatient Revenue $77,801
Total Patient Revenue $89,696
Contractual Allowances & Discounts $46,042
Net Patient Revenue $43,653
Total Operating Expenses $43,107
Net Service Income $547
Other Income $2,051
Total Income $2,598
Other Expenses $7
Net Income $2,591

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $2,716
Medicaid Charges $10,427
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No