Torrance Memorial Medical Center

Torrance Memorial Medical Center, located at 3330 Lomita Blvd in Torrance, CA, is a 443-bed, nonprofit medical center. Founded in 1925, we are dedicated to providing quality healthcare services to the South Bay, Peninsula, and Harbor communities. As a world-class regional medical center affiliated with Cedars-Sinai, we offer an extensive, integrated system of physicians and comprehensive medical services. Torrance Memorial is committed to delivering the most current and effective medical technologies in a compassionate and caring manner. Recognized as a Best Hospital by U.S. News & World Report, we strive for excellence in every aspect of patient care.

Identifiers

Hospital Name Torrance Memorial Medical Center
Facility ID 050351

Location

Address 3330 LOMITA BLVD
City/Town Torrance
State CA
ZIP Code 90509
County/Parish LOS ANGELES

Health System

Health System Cedars-Sinai Health System
Health System Website Domain cedars-sinai.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 1373
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Cedars-Sinai Health System
Emergency Services Yes

Keith Hobbs

President and CEO

Took over as President/CEO in November 2023. Has nearly 30 years of experience in healthcare administration. Previously served as CEO of USC Verdugo Hills Hospital. Held earlier executive roles with Children's Hospital Los Angeles (CHLA). Joined Torrance Memorial administration in February 2023 as president and arrived in 2021 as executive vice president for the health system. He spearheaded the new ambulatory surgery center, shepherded the expansion of laboratory outreach programs, and oversaw the strategy for growing the Torrance Memorial Physicians Network. Holds bachelor's and master's degrees in business administration.

Craig Leach

Former CEO / President

Retired at the end of October 2023 after 39 years with the system, including 17 years as chief executive. Led a major expansion, including the 2014 opening of the Lundquist Hospital Tower, and helped launch Torrance Memorial Physician Enterprise. Led Torrance Memorial into an affiliation with Cedars-Sinai Health System in 2018.

Bernadette Reid

VP of Information Technology/CIO

NA

Bill Larson

Senior Vice President and Chief Financial Officer

NA

Derek Berz

Senior Vice President, Chief Administrative Officer / Chief Operating Officer

NA

Heather Shay

Vice President of Clinical Quality and Accreditation

NA

Ingrid Cobb

Vice President of Human Resources/Assistant General Counsel

NA

John McNamara, MD

Senior Vice President and Chief Medical Officer

NA

Mary Wright

Senior Vice President Patient Services/Chief Nursing Officer

NA

Steve Lantz

Executive Director, IT Infrastructure & Business Systems

NA

Terri Ferry

Executive Director

NA

Linda Dobie

VP, Legal Affairs / Vice President of Legal Affairs

NA

Robin Camrin

Vice President

NA

Debby Kelley

Vice President

NA

Mike Thomas

Vice President

NA

Shanna Hall

Vice President of Nursing

NA

Ann OBrien

Marketing Communications Director

NA

Maricarmen Luhrsen

Magnet Recognition Program Director

NA

Albert Grabb

Director of Imaging Informatics

NA

Cindy Kassotis

Director, Materials Management

NA

Anthony Chen

Medical Director, Employee Health Services

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 380

Staffing & Personnel

FTE Employees on Payroll 3174.35
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 31058
Inpatient Days (Title XIX) 3463
Total Inpatient Days 120932
Bed Count 493
Available Bed Days 179945
Discharges (Title V) NA
Discharges (Title XVIII) 6004
Discharges (Title XIX) 724
Total Discharges 25661

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 28643
Inpatient Days (Title XIX; Adults & Peds) 2284
Total Inpatient Days (Adults & Peds) 99970
Bed Count (Adults & Peds) 412
Available Bed Days (Adults & Peds) 150380
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6004
Discharges (Title XIX; Adults & Peds) 724
Total Discharges (Adults & Peds) 25661

Quality Summary

Care Quality Stengths High overall patient satisfaction.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 82%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients Better Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 184

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 13.1
Readmission Score Hospital Return Days for Heart Failure Patients 16
Readmission Score Hospital Return Days for Pneumonia Patients 33.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Better Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,129
Bad Debt Expense $13,655
Uncompensated Care Cost $7,255
Total Uncompensated Care $38,604

Operating Expenses ($ thousands)

Total Salaries $354,942
Overhead Expenses (Non-Salary) $435,004
Depreciation Expense $27,722
Total Operating Costs $740,216

Charges ($ thousands)

Inpatient Charges $3,054,221
Outpatient Charges $2,312,224
Total Patient Charges $5,366,445

Wage-Related Details ($ thousands)

Core Wage Costs $78,790
Wage Costs (RHC/FQHC)
Adjusted Salaries $354,942
Contract Labor (Patient Care) $26,755
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $13,420
Short-Term Investments
Notes Receivable
Accounts Receivable $816,558
Allowance for Doubtful Accounts $-701,310
Inventory $13,331
Prepaid Expenses $97,894
Other Current Assets $75,166
Total Current Assets $379,451

Balance Sheet – Fixed Assets ($ thousands)

Land Value $35,639
Land Improvements Value
Building Value $570,237
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $113,160
Minor Depreciable Equipment
Health IT Assets $4,528
Total Fixed Assets $572,263

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $215,184
Other Assets $111,288
Total Other Assets $326,472
Total Assets $1,278,187

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $68,698
Salaries & Wages Payable $38,093
Payroll Taxes Payable
Short-Term Debt $11,973
Deferred Revenue
Other Current Liabilities $120,131
Total Current Liabilities $238,896

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $233,361
Unsecured Loans
Other Long-Term Liabilities $43,154
Total Long-Term Liabilities $276,514
Total Liabilities $515,410

Balance Sheet – Equity ($ thousands)

General Fund Balance $762,777
Total Fund Balances $762,777
Total Liabilities & Equity $1,278,187

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $18,372
DRG (Post-Oct 1) $63,985
Outlier Payments
DSH Adjustment $1,736
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $3,054,721
Outpatient Revenue $2,313,637
Total Patient Revenue $5,368,357
Contractual Allowances & Discounts $4,577,773
Net Patient Revenue $790,584
Total Operating Expenses $789,946
Net Service Income $638
Other Income $60,022
Total Income $60,660
Other Expenses
Net Income $60,660

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,985
Medicaid Charges $466,410
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No