OakBend Medical Center

OakBend Medical Center, located at 1705 Jackson St in Richmond, TX, is the last remaining independent, non-profit hospital in the Greater Houston Area, providing exceptional and compassionate healthcare to the community since 1950. As a full-service acute care hospital, OakBend features unique programs, including the only No Wait Emergency Room in the area and a Level II Neonatal Intensive Care Unit. The Jackson Street campus is also a Level III Trauma Center, offering specialized services such as Acute Care for the Elderly and Senior Behavioral Health. OakBend is dedicated to serving the community with integrity and compassion, ensuring a healthy future for generations, regardless of their ability to pay.

Identifiers

Hospital Name OakBend Medical Center
Facility ID 450330

Location

Address 1705 JACKSON ST
City/Town Richmond
State TX
ZIP Code 77469
County/Parish FORT BEND

Health System

Health System Independent
Health System Website Domain oakbendmedcenter.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 168
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Independent
Emergency Services Yes

No leaders were identified on OakBend Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 168

Staffing & Personnel

FTE Employees on Payroll 719.15
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2427
Inpatient Days (Title XIX) 943
Total Inpatient Days 13542
Bed Count 158
Available Bed Days 57670
Discharges (Title V) NA
Discharges (Title XVIII) 471
Discharges (Title XIX) 352
Total Discharges 2706

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1850
Inpatient Days (Title XIX; Adults & Peds) 493
Total Inpatient Days (Adults & Peds) 8653
Bed Count (Adults & Peds) 140
Available Bed Days (Adults & Peds) 51100
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 471
Discharges (Title XIX; Adults & Peds) 352
Total Discharges (Adults & Peds) 2706

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 135

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -19.8
Readmission Score Hospital Return Days for Pneumonia Patients -5.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.8
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 2.868
CAUTI SIR (Standardized Infection Ratio) 0.686
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.408
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $14,227
Bad Debt Expense $17,125
Uncompensated Care Cost $18,031
Total Uncompensated Care $19,358

Operating Expenses ($ thousands)

Total Salaries $42,360
Overhead Expenses (Non-Salary) $106,393
Depreciation Expense $7,145
Total Operating Costs $133,384

Charges ($ thousands)

Inpatient Charges $166,385
Outpatient Charges $443,502
Total Patient Charges $609,888

Wage-Related Details ($ thousands)

Core Wage Costs $9,060
Wage Costs (RHC/FQHC)
Adjusted Salaries $42,360
Contract Labor (Patient Care) $14,042
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $9,094
Short-Term Investments
Notes Receivable $44,118
Accounts Receivable $132,963
Allowance for Doubtful Accounts $-119,943
Inventory $1,106
Prepaid Expenses $14,515
Other Current Assets $1,995
Total Current Assets $102,267

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,234
Land Improvements Value $867
Building Value $95,141
Leasehold Improvements $2,025
Fixed Equipment Value $16,072
Major Movable Equipment $63,726
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $53,868

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $994
Total Other Assets $994
Total Assets $157,129

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,721
Salaries & Wages Payable $4,800
Payroll Taxes Payable $261
Short-Term Debt $3,725
Deferred Revenue $762
Other Current Liabilities $21,133
Total Current Liabilities $41,402

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $8,478
Long-Term Notes Payable $65,875
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $74,353
Total Liabilities $115,755

Balance Sheet – Equity ($ thousands)

General Fund Balance $41,374
Total Fund Balances $41,374
Total Liabilities & Equity $157,129

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $4,706
Outlier Payments
DSH Adjustment $387
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $137,030
Outpatient Revenue $472,857
Total Patient Revenue $609,888
Contractual Allowances & Discounts $469,898
Net Patient Revenue $139,990
Total Operating Expenses $157,551
Net Service Income $-17,561
Other Income $8,618
Total Income $-8,943
Other Expenses
Net Income $-8,943

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,435
Medicaid Charges $72,069
Net CHIP Revenue $65
CHIP Charges $242

EHR Information

EHR Altera Paragon
EHR Version Paragon
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No