Carrollton Regional Medical Center

Carrollton Regional Medical Center, located at 4343 North Josey Lane in Carrollton, TX, is a 216-bed acute care hospital dedicated to providing comprehensive and personalized healthcare services to Carrollton, Farmers Branch, Lewisville, The Colony, and surrounding communities. As a multi-specialty hospital managed by Sana Healthcare, we offer a wide range of services including 24/7 emergency care, an advanced cardiac catheterization lab, state-of-the-art imaging services, rehabilitation and therapy, cancer care, surgical services, and an Inpatient Orthopedic Center of Excellence. Our Women's Imaging Center, conveniently located just a short distance from the main hospital, provides 3D digital mammography and specialized breast procedures. At Carrollton Regional Medical Center, we are committed to delivering excellent, patient-focused care close to home.

Identifiers

Hospital Name Carrollton Regional Medical Center
Facility ID 450730

Location

Address 4343 NORTH JOSEY LANE
City/Town Carrollton
State TX
ZIP Code 75010
County/Parish DENTON

Health System

Health System Independent
Health System Website Domain crmc.health
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 197
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Metrocrest Hospital Authority
Emergency Services No

Dr. Krishna P Surapaneni

Chairman, Sana Healthcare

MD FACOG FAACS. Chairman, Sana Healthcare (which owns Carrollton Regional Medical Center) [12, 14]. Managing Partner and Board Chairman, Sana Healthcare [12]. Physician entrepreneur who founded hospital service companies in the U.S. and academic medical centers and hospitals internationally [9].

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 197

Staffing & Personnel

FTE Employees on Payroll 568.71
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2850
Inpatient Days (Title XIX) 1
Total Inpatient Days 11517
Bed Count 89
Available Bed Days 32485
Discharges (Title V) NA
Discharges (Title XVIII) 731
Discharges (Title XIX) 1
Total Discharges 2926

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2460
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 9707
Bed Count (Adults & Peds) 73
Available Bed Days (Adults & Peds) 26645
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 731
Discharges (Title XIX; Adults & Peds) 1
Total Discharges (Adults & Peds) 2926

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 55%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 180

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -19.7
Readmission Score Hospital Return Days for Pneumonia Patients 6.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 2.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.4
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.611
CAUTI SIR (Standardized Infection Ratio) 0.000
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.512
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,210
Bad Debt Expense $19,607
Uncompensated Care Cost $12,210
Total Uncompensated Care $15,147

Operating Expenses ($ thousands)

Total Salaries $29,480
Overhead Expenses (Non-Salary) $53,676
Depreciation Expense $1,028
Total Operating Costs $75,540

Charges ($ thousands)

Inpatient Charges $140,967
Outpatient Charges $158,367
Total Patient Charges $299,334

Wage-Related Details ($ thousands)

Core Wage Costs $6,459
Wage Costs (RHC/FQHC)
Adjusted Salaries $29,480
Contract Labor (Patient Care) $4,939
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5,972
Short-Term Investments
Notes Receivable
Accounts Receivable $651,970
Allowance for Doubtful Accounts $-630,915
Inventory $2,453
Prepaid Expenses $197
Other Current Assets $1,187
Total Current Assets $30,863

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $5,935
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $5,030

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets $2,469
Total Assets $38,363

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $17,254
Salaries & Wages Payable $4,504
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $749
Other Current Liabilities $198
Total Current Liabilities $22,705

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $3,552
Unsecured Loans
Other Long-Term Liabilities $7,548
Total Long-Term Liabilities $11,100
Total Liabilities $33,805

Balance Sheet – Equity ($ thousands)

General Fund Balance $4,557
Total Fund Balances $4,557
Total Liabilities & Equity $38,363

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $5,937
DRG (Post-Oct 1) $2,052
Outlier Payments
DSH Adjustment $180
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $140,967
Outpatient Revenue $158,367
Total Patient Revenue $299,334
Contractual Allowances & Discounts $226,364
Net Patient Revenue $72,970
Total Operating Expenses $83,156
Net Service Income $-10,186
Other Income $11,002
Total Income $816
Other Expenses
Net Income $816

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $1,614
Medicaid Charges $18,037
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Unknown
EHR Version NA
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No