Morristown-Hamblen Healthcare System

Morristown-Hamblen Healthcare System, located at 908 W 4th North St in Morristown, TN, is a cornerstone of healthcare excellence, faithfully serving eight counties across Eastern Tennessee. As a member of Covenant Health, we are dedicated to providing top-tier medical care with a personal touch, utilizing modern technologies and expert staff. Our hospital features 167 licensed beds and offers a range of services, including six Centers of Excellence, such as the Emergency and Critical Care Center, the Heart, Lung and Vascular Center, and the Women's Center. We combine technical expertise, medical professionalism, quality, and patient satisfaction to enhance the quality of life for our community.

Identifiers

Hospital Name Morristown-Hamblen Healthcare System
Facility ID 440030

Location

Address 908 W 4TH NORTH ST
City/Town Morristown
State TN
ZIP Code 37814
County/Parish HAMBLEN

Health System

Health System Covenant Health (TN)
Health System Website Domain covenanthealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 10
Health System Total Beds 2045
Health System Hospital Locations Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details Covenant Health (TN)
Emergency Services Yes

No leaders were identified on Morristown-Hamblen Healthcare System's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 167

Staffing & Personnel

FTE Employees on Payroll 580.4
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6141
Inpatient Days (Title XIX) NA
Total Inpatient Days 30576
Bed Count 102
Available Bed Days 37230
Discharges (Title V) NA
Discharges (Title XVIII) 1281
Discharges (Title XIX) NA
Total Discharges 6761

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4609
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 21571
Bed Count (Adults & Peds) 76
Available Bed Days (Adults & Peds) 27740
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1281
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 6761

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 54%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 212

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 16.5
Readmission Score Hospital Return Days for Heart Failure Patients 19.4
Readmission Score Hospital Return Days for Pneumonia Patients 12.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.3
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.744
CAUTI SIR (Standardized Infection Ratio) 0.583
SSI SIR (Standardized Infection Ratio) 0.360
CDI SIR (Standardized Infection Ratio) 0.071
MRSA SIR (Standardized Infection Ratio) 0.840

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,957
Bad Debt Expense $8,931
Uncompensated Care Cost $7,050
Total Uncompensated Care $7,050

Operating Expenses ($ thousands)

Total Salaries $44,973
Overhead Expenses (Non-Salary) $66,683
Depreciation Expense $5,873
Total Operating Costs $102,929

Charges ($ thousands)

Inpatient Charges $174,173
Outpatient Charges $284,732
Total Patient Charges $458,905

Wage-Related Details ($ thousands)

Core Wage Costs $7,117
Wage Costs (RHC/FQHC)
Adjusted Salaries $38,240
Contract Labor (Patient Care) $3,306
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-829
Short-Term Investments
Notes Receivable
Accounts Receivable $16,601
Allowance for Doubtful Accounts
Inventory $1,141
Prepaid Expenses $893
Other Current Assets
Total Current Assets $53,454

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,915
Land Improvements Value $2,220
Building Value $61,232
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $103,305
Minor Depreciable Equipment
Health IT Assets $11,401
Total Fixed Assets $76,373

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $10,409
Total Other Assets $10,409
Total Assets $140,237

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,095
Salaries & Wages Payable $3,545
Payroll Taxes Payable $154
Short-Term Debt $188
Deferred Revenue $107
Other Current Liabilities $47,494
Total Current Liabilities $54,584

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $872
Total Long-Term Liabilities $872
Total Liabilities $55,456

Balance Sheet – Equity ($ thousands)

General Fund Balance $84,782
Total Fund Balances $84,782
Total Liabilities & Equity $140,237

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,673
DRG (Post-Oct 1) $8,641
Outlier Payments
DSH Adjustment $401
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $178,313
Outpatient Revenue $282,790
Total Patient Revenue $461,103
Contractual Allowances & Discounts $334,479
Net Patient Revenue $126,625
Total Operating Expenses $111,656
Net Service Income $14,968
Other Income $3,139
Total Income $18,108
Other Expenses $1
Net Income $18,107

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $15,297
Medicaid Charges $71,102
Net CHIP Revenue $403
CHIP Charges $1,589

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No