Mercy Medical Center

Mercy Medical Center, located at 1325 N Highland Avenue in Aurora, IL, is a 292-bed facility providing specialized and emergency care 24/7. Founded in 1911, Mercy Medical Center's care teams prioritize your health needs to ensure you receive the appropriate care. The hospital is a leading choice for specialty services, including behavioral health, heart care, cancer treatment, stroke care, orthopedics, and women's health. With a Level II Trauma Center and primary stroke center designation, Mercy Medical Center is equipped to manage serious injuries and illnesses. As part of the Prime Healthcare family, Mercy Medical Center continues to deliver high-quality, compassionate care supported by the resources of a nationally recognized health system.

Identifiers

Hospital Name Mercy Medical Center
Facility ID 140174

Location

Address 1325 N HIGHLAND AVENUE
City/Town Aurora
State IL
ZIP Code 60506
County/Parish KANE

Health System

Health System Prime Healthcare
Health System Website Domain primehealthcare.com
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 46
Health System Total Beds 9912
Health System Hospital Locations Alabama, California, Georgia, Illinois, Indiana, Kansas, Michigan, Missouri, New Jersey, Nevada, Ohio, Pennsylvania, Rhode Island and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Prime Healthcare
Emergency Services Yes

Fernando Gruta

CEO

Cited as Mercy Medical Center's CEO in May 2025, expressing gratitude for the staff's commitment to patient care and safety.

Angela Ustupski

Chief Nursing Officer

Cited as Chief Nursing Officer for Mercy in May 2025, acknowledging the nurses' efforts in patient safety and care, particularly during National Nurses Week.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 315

Staffing & Personnel

FTE Employees on Payroll 482.36
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6389
Inpatient Days (Title XIX) 1597
Total Inpatient Days 23856
Bed Count 190
Available Bed Days 69350
Discharges (Title V) NA
Discharges (Title XVIII) 1337
Discharges (Title XIX) 387
Total Discharges 5160

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5658
Inpatient Days (Title XIX; Adults & Peds) 1319
Total Inpatient Days (Adults & Peds) 20656
Bed Count (Adults & Peds) 174
Available Bed Days (Adults & Peds) 63510
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1337
Discharges (Title XIX; Adults & Peds) 387
Total Discharges (Adults & Peds) 5160

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 221

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 18.5
Readmission Score Hospital Return Days for Heart Failure Patients 12.3
Readmission Score Hospital Return Days for Pneumonia Patients 16.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.8
Readmission Score Rate of Readmission for CABG 10.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.1
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.286
CAUTI SIR (Standardized Infection Ratio) 0.794
SSI SIR (Standardized Infection Ratio) 1.076
CDI SIR (Standardized Infection Ratio) 0.596
MRSA SIR (Standardized Infection Ratio) 0.503

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $9,233
Bad Debt Expense $2,083
Uncompensated Care Cost $9,803
Total Uncompensated Care $9,803

Operating Expenses ($ thousands)

Total Salaries $47,879
Overhead Expenses (Non-Salary) $126,731
Depreciation Expense $5,581
Total Operating Costs $161,992

Charges ($ thousands)

Inpatient Charges $456,830
Outpatient Charges $529,569
Total Patient Charges $986,399

Wage-Related Details ($ thousands)

Core Wage Costs $8,501
Wage Costs (RHC/FQHC)
Adjusted Salaries $47,879
Contract Labor (Patient Care) $1,246
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3
Short-Term Investments $5
Notes Receivable
Accounts Receivable $83,922
Allowance for Doubtful Accounts $-62,648
Inventory $3,556
Prepaid Expenses
Other Current Assets $6,687
Total Current Assets $31,091

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,850
Land Improvements Value $2,063
Building Value $67,448
Leasehold Improvements $272
Fixed Equipment Value $1,980
Major Movable Equipment $20,664
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $73,306

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,238
Total Other Assets $3,238
Total Assets $107,634

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,735
Salaries & Wages Payable $742
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $27,825
Total Current Liabilities $35,301

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,058
Total Long-Term Liabilities $1,058
Total Liabilities $36,359

Balance Sheet – Equity ($ thousands)

General Fund Balance $71,275
Total Fund Balances $71,275
Total Liabilities & Equity $107,634

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,782
DRG (Post-Oct 1) $11,529
Outlier Payments
DSH Adjustment $552
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $456,754
Outpatient Revenue $529,467
Total Patient Revenue $986,221
Contractual Allowances & Discounts $808,886
Net Patient Revenue $177,336
Total Operating Expenses $174,611
Net Service Income $2,725
Other Income $7,234
Total Income $9,959
Other Expenses
Net Income $9,959

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $73,054
Medicaid Charges $274,711
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No