Lovelace Westside Hospital

Lovelace Westside Hospital, located at 10501 Golf Course Road NW in Albuquerque, NM, is a 92-bed acute care facility dedicated to providing comprehensive and advanced medical services in a welcoming environment. Our 24-hour emergency department ensures that patients typically see a provider in 30 minutes or less. We offer services tailored for the whole family, including surgical services and a nationally accredited bariatrics program. The Lovelace Sleep Center provides state-of-the-art sleep diagnostic testing, including pediatric sleep studies. With a care team approach, we partner with patients and families to promote optimal outcomes and a high-quality hospital stay; you’re going to love Lovelace Westside Hospital!

Identifiers

Hospital Name Lovelace Westside Hospital
Facility ID 320074

Location

Address 10501 GOLF COURSE ROAD NW
City/Town Albuquerque
State NM
ZIP Code 87114
County/Parish BERNALILLO

Health System

Health System Lovelace Health System
Health System Website Domain lovelace.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 496
Health System Hospital Locations New Mexico

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Ardent Health Services
Emergency Services Yes

No leaders were identified on Lovelace Westside Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 95

Staffing & Personnel

FTE Employees on Payroll 235.05
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1608
Inpatient Days (Title XIX) 146
Total Inpatient Days 7767
Bed Count 92
Available Bed Days 33580
Discharges (Title V) NA
Discharges (Title XVIII) 384
Discharges (Title XIX) 32
Total Discharges 1989

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1464
Inpatient Days (Title XIX; Adults & Peds) 115
Total Inpatient Days (Adults & Peds) 7013
Bed Count (Adults & Peds) 84
Available Bed Days (Adults & Peds) 30660
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 384
Discharges (Title XIX; Adults & Peds) 32
Total Discharges (Adults & Peds) 1989

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 157

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -31.6
Readmission Score Hospital Return Days for Pneumonia Patients 15.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.677
CAUTI SIR (Standardized Infection Ratio) 0.000
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.560
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Feb 01, 2022
Fiscal Year End Jan 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $364
Bad Debt Expense $2,746
Uncompensated Care Cost $658
Total Uncompensated Care $2,263

Operating Expenses ($ thousands)

Total Salaries $19,520
Overhead Expenses (Non-Salary) $39,817
Depreciation Expense $2,589
Total Operating Costs $52,221

Charges ($ thousands)

Inpatient Charges $168,032
Outpatient Charges $349,272
Total Patient Charges $517,304

Wage-Related Details ($ thousands)

Core Wage Costs $3,707
Wage Costs (RHC/FQHC)
Adjusted Salaries $19,520
Contract Labor (Patient Care) $1,213
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments
Notes Receivable
Accounts Receivable $10,604
Allowance for Doubtful Accounts $-3,974
Inventory $1,435
Prepaid Expenses $343
Other Current Assets
Total Current Assets $8,582

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements $1,953
Fixed Equipment Value
Major Movable Equipment $14,441
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $7,067

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $15,649

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,277
Salaries & Wages Payable $1,302
Payroll Taxes Payable $71
Short-Term Debt
Deferred Revenue
Other Current Liabilities $707
Total Current Liabilities $4,357

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $-56,619
Total Long-Term Liabilities $-56,619
Total Liabilities $-52,262

Balance Sheet – Equity ($ thousands)

General Fund Balance $67,911
Total Fund Balances $67,911
Total Liabilities & Equity $15,649

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,163
DRG (Post-Oct 1) $1,346
Outlier Payments
DSH Adjustment $105
Eligible DSH % $0
Simulated MC Payments $5,764
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $168,032
Outpatient Revenue $349,272
Total Patient Revenue $517,304
Contractual Allowances & Discounts $452,170
Net Patient Revenue $65,134
Total Operating Expenses $59,337
Net Service Income $5,798
Other Income $1,012
Total Income $6,810
Other Expenses
Net Income $6,810

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,116
Medicaid Charges $156,793
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No